Reviews
Customer Review Ratings
Average of 42 Customer Reviews
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Review fromAdam O
Date: 11/28/2023
5 starsI'm finding the servic from the support staff at Jungo to be really excellent! **************** just helped me with an email issue and called to make sure it was squared away, thanks ******!Review fromJenny C
Date: 11/27/2023
5 starsJenny C
Date: 11/27/2023
Been using iJungo for over three years now. Their **************** used to be slow to response but that changed fornthe better about a year ago. ******* is a ROCKSTAR and has helped me so much with creating Flows!
Jungo
Date: 11/30/2023
Thank you for taking the time to leave a review, *****! We love to hear that ******* has been helpful and we look forward to continue working with you!Review fromMary C
Date: 11/27/2023
5 starsI'm thrilled to share my positive experience with Jungo! The software has been instrumental in growing my business, offering a vast array of pre-built email templates and stunning campaigns that elevate my client communication. What truly sets them apart is their exceptional support team always knowledgeable, patient, and dedicated to ensuring my success. Grateful for the valuable partnership with Jungo!Review fromSusan P
Date: 09/18/2023
5 starsSusan P
Date: 09/18/2023
I have been with JUNGO for many years. Even before it was named Jungo. Today I had another wonderful experience with ****** After being self-employed and tried many of the CRM's. By far **/Jungo is the best for anyone in *********************. It will survive you during the hard times and excel in the good times. If you are willing to listen and learn with so much help Jungo gives you. You cannot fail. April made it so easy. I would never use another CRM after 30 years in business. Their staff is amazing.Jungo
Date: 09/19/2023
Thank you so much for taking the time to leave a review, *****! We love to hear that our staff has been helpful over the years and we look forward to continue working with you.Review fromErik P
Date: 04/18/2023
5 starsErik P
Date: 04/18/2023
************************* with Jungo support was terrific. She helped knock out my needs in short order, and advised me on a few other things I could do to improve my communications. A+!Jungo
Date: 05/02/2023
Thank you for taking the time to leave a review, ****! We love to hear that ***** was able to help you.Review fromPhilip M
Date: 04/17/2023
4 starsPhilip M
Date: 04/17/2023
**************** Rep ***** was a big help when I needed it.Jungo
Date: 09/06/2023
Thank you for taking the time to leave a review, ******! We love to hear that ***** has been helpful!Review fromGrace J
Date: 04/06/2023
5 starsGrace J
Date: 04/06/2023
I adore all of their support staff over there. I want to shout out everyone I have worked with like over and over and over again. I wish i could give you all your own separate review because you're all incredible to work with. I have to send a shout and thank you to those who help me out (probably more than they should) - thank you... **************, my guy - you are always a pleasure to work with and keep me *****************************, for being so top notch with immediate communication and help ******************, you are so wonderful and i always appreciate our convos - so ***********************, for being so nice & helpful with all the *** sync questions. April N, so sweet and patient. *** A, for being on top of updating signatures & answering my random account questions **************, for helping set up new features for me and the company.This team has continued to help me and always been positive about it. I appreciate you so much! Ya'll know I could go on for days about how great you are - THANKS FOR EVERYTHING!Jungo
Date: 04/07/2023
Thank you so much for sharing your experience, *****! We love to hear that our support team has been helpful.Review fromAudrey H
Date: 03/09/2023
5 stars***** helped me today and was super friendly, patient and informative. she is from the sales side so gets the mentality other than just the normal tech support- I really appreciate her helpful attitude, she was awesome. thanks April! overall i feel Jungo's customer service has improved in the last year- it used to be very difficult to get a hold of them and I feel they improved their ticketing system/ ways to get help. I will stay a customer and continue to learn this complex system!Review fromStacy M
Date: 03/01/2023
5 starsStacy M
Date: 03/01/2023
Hello, I have to extend my feelings/opinion about working with ***** at Jungo. I have never had such an amazing customer service experience over the last few weeks with *****. The software, which is incredible but challenging for an older person like me, required someone with patience and skill to teach an "old dog" some new tricks. Well, ***** arose to the challenge and she made it so easy to understand and even showed me short-cuts to make the process even easier. I hope Jungo knows how BLESSED they are to have ***** on their team and I truly hope they can express their appreciation to ***** in tangible ways, she deserves it! After seeing the other reviews, I thought I would post my own. Once I became more familiar with the *** software I was better able to utilize it at a deeper level. Perhaps there are improvements that can be made that Salesforce can begin to dedicate more attention to.MOST IMPORTANTLY, THE CUSTOMER SERVICE REPRESENTATIVES AT ********************** ARE HIGHLY SKILLED AND HAVE ALWAYS BEEN PROFESSIONAL AND FRIENDLY, AND ALWAYS FOLLOW UP WITH THE CLIENT, TO ENSURE THE ISSUE IS RESOLVED TO CLIENT'S SATISFACTION.Our company is very small so we have not received favoritism based on our size or contract, which is actually the minimum, just so you know.*****Jungo
Date: 03/10/2023
Thank you so much for taking the time to leave a review, *****! We LOVE to hear that ***** and the support team have been helpful and we can't wait to continue working together!Review fromMolly R
Date: 02/16/2023
5 starsMolly R
Date: 02/16/2023
April with Jungo is awesome, she answered all my questions and went above and beyond!Jungo
Date: 02/21/2023
Thank you for taking the time to leave a review, *****! We love to hear that April was helpful and we look forward to continue working together.
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