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Business Profile

Financial Services

Midland Credit Management Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Midland Credit Management Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midland Credit Management Inc has 24 locations, listed below.

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    Customer Review Ratings

    4.61

    Average of 1,351 Customer Reviews

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    Review Details

    • Breane S

      Date: 03/28/2025

      easy to chat online, and payoff an account with no hassle. I also managed to resubmit a new payment plan on another account to pay off faster.

    • Raquel G

      Date: 03/27/2025

      Setting up the payment plan was easy. I did it all online through an email I rec'd from MCM. I did a chat today asking some questions, and the 2-agents that helped me were courteous and helpful. This review is early, but so far-so good.

    • Nicole L

      Date: 03/26/2025

      Midland Credit Management exhibited outstanding professionalism and empathy in handling my financial circumstances. Their representatives delivered consistent, transparent communication while developing customized solutions aligned with my repayment capabilities. I'm profoundly grateful for their patient guidance and commitment to achieving mutually beneficial resolutions.

    • Magdalene T

      Date: 03/26/2025

      I chatted with representative **** and I was VERY pleased with her service. Not only was she able to provide me excellent customer service, she offered me additional repayment options and was extremely kind and understanding. I know that collection agencies need to make their money so they can continue to be in business but it is no excuse to demean, belittle or yell at customers. We are all struggling and have or will be in the same situation. There's nothing we can do but work with each other in a civilized manner and work through it. I would strongly suggest a **************** training class for all your operators. You might get better results.

    • Gabriel R

      Date: 03/25/2025

      ****** was very helpful and patient with me as I navigated through my computer. I settled my debt with one lower payment.

    • Leigha R

      Date: 03/24/2025

      He was very nice and helpful . ***** helped with an error I did that would of landed me in really hot water. Thanks *****

    • George N

      Date: 03/21/2025

      ****** ****** was attentive and nice! Thank you for your support and service.

    • Veronica A

      Date: 03/20/2025

      Midland was very helpful and understanding throughout the process. They provided clear communication and worked with me to find a manageable solution. I appreciate their professionalism and support.

    • Christina M

      Date: 03/19/2025

      I was nervous trying to think of a time of calling as it's one of my least favorite things, but I was surprised to find out I can chat live with a specialist. The process was quick, easy, and they were very understanding and willing to work with me.

    • Dean W

      Date: 03/19/2025

      ***** was great. I had a notice come in the mail and I thought the payment plan was some how messed up or payments were not going through. Everything was checked and verified as being on track. Thank you.

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