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Business Profile

Financial Services

Midland Credit Management Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Reviews

This profile includes reviews for Midland Credit Management Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midland Credit Management Inc has 24 locations, listed below.

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    Customer Review Ratings

    4.62

    Average of 1,356 Customer Reviews

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    Review Details

    • Susan B

      Date: 04/01/2025

      They helped me set up a payment plan that worked with me on making it affordable monthly payments. I am very grateful for their help.

    • Isabel G

      Date: 04/01/2025

      I am someone who isnt one to normally complain about a company but here i am. Being someone with financially hardship i set up a payment plan to get rid of my debt via Midland Credit Management. Now that my pay cycle has changed, I needed to adjust the date of my scheduled payment. Instead of being able to, the customer service representative told me i had a tag on my account and they couldnt adjust my pay cycle! Worst experience ever especially as someone who has to budget for payments and now cant even change the date of billing so make ends meet

    • Mustafa A

      Date: 03/28/2025

      **** has been great, I'm very satisfied with his service. He helped me resolve my situation .

    • Becky H

      Date: 03/28/2025

      5 stars the chat was very helpful and helped me out a lot.

    • Sean K

      Date: 03/28/2025

      Im the kind of person who hates talking on the phone so I have been avoiding the calls for a very long time. I decided to do the chat option and they understood right away and made the entire process very easy for me. Plus doing the chat made it easy for me to understand and to look back whiteout having to ask for them to repeat themselves.

    • Breane S

      Date: 03/28/2025

      easy to chat online, and payoff an account with no hassle. I also managed to resubmit a new payment plan on another account to pay off faster.

    • Raquel G

      Date: 03/27/2025

      Setting up the payment plan was easy. I did it all online through an email I rec'd from MCM. I did a chat today asking some questions, and the 2-agents that helped me were courteous and helpful. This review is early, but so far-so good.

    • Nicole L

      Date: 03/26/2025

      Midland Credit Management exhibited outstanding professionalism and empathy in handling my financial circumstances. Their representatives delivered consistent, transparent communication while developing customized solutions aligned with my repayment capabilities. I'm profoundly grateful for their patient guidance and commitment to achieving mutually beneficial resolutions.

    • Magdalene T

      Date: 03/26/2025

      I chatted with representative **** and I was VERY pleased with her service. Not only was she able to provide me excellent customer service, she offered me additional repayment options and was extremely kind and understanding. I know that collection agencies need to make their money so they can continue to be in business but it is no excuse to demean, belittle or yell at customers. We are all struggling and have or will be in the same situation. There's nothing we can do but work with each other in a civilized manner and work through it. I would strongly suggest a **************** training class for all your operators. You might get better results.

    • Gabriel R

      Date: 03/25/2025

      ****** was very helpful and patient with me as I navigated through my computer. I settled my debt with one lower payment.

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