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Business Profile

Furniture Stores

Mor Furniture For Less

Headquarters

Reviews

This profile includes reviews for Mor Furniture For Less's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mor Furniture For Less has 44 locations, listed below.

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    Customer Review Ratings

    1.13/5 stars

    Average of 53 Customer Reviews

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    Review Details

    • Review fromGeorge F

      Date: 03/06/2023

      1 star
      Worst Experience ever. My wife and I purchased $7600 in furniture and one item was broken. It's been two months trying to get a refund and they keep saying its ***** days away. The same line, meanwhile still no refund for the broken item. Very disapointed.
    • Review fromRobert C

      Date: 02/25/2023

      1 star
      Purchased a recliner for approximately $1500.00. The chair made a grinding noise shortly after purchase. In the beginning they gave prompt replies stating they were looking for techs to repair. Now they will not answer my follow up inquiries. At one point they said they would replace the chair. Now, no communication at all. Since the only way to contact them is by email, I am not having any luck
    • Review fromBrandon B

      Date: 02/17/2023

      1 star
      Pushy sales low quality. Bought a new mattress very expensive with comfort guaranteed. When mattress was very uncomfortable from beginning I was told to try it for 90 days so body could adjust. Mattress was terrible from day one and only got worse then told there was a $500 restocking fee if we wanted to exchange for a different mattress. The one we chose was already top of the line ( one of the most expensive mattress they offered) very unsatisfied with the whole experience and will never shop at mor furniture for less ever again RC ***** will be our next place to buy a mattress
    • Review fromNate B

      Date: 01/13/2023

      1 star
      They set me up with a credit card and it was a terrible process getting credited for payments.
    • Review fromJenna N

      Date: 01/06/2023

      1 star
      Ordered a 2 piece sectional couch after thanksgiving 2022. One piece came damaged(by the drivers) and it took 6 total deliveries attempting before getting a piece that had either no manufacturer damage OR damage from the delivery people! 1st delivery- drivers cut the couch with knife and scraped the corner on the ground making rug burn tear in the corner. 2nd delivery- corner had manufacture damage, where the fabric was coming unstapled. 3rd delivery- again, manufactured damaged. The seam along the whole back of the couch was uneven and coming undone it spots as well as on the the sides. 4th ************* of the drivers cut the back of the couch fabric with their knife when unwrapping it. 5th delivery- at first, appeared to be a success because there was no visual damage from the driver or manufacturer. However, when going to sit on the couch after the drivers left- it was clear that something was wrong with the interior frame work. The back of the couch was extremely wiggly and squeaky with the slightest touch. 6th delivery- after a month of trying, resulted in a piece with no damage. Spoke with several different customer service people about all the problems. Not one of them ever followed up with me after claiming to put notes on my account about all the issues. Was also promised the couch would be inspected my manager at the warehouse before each delivery attempt but that never happened because all the pieces came wrapped like new (except one-#3) The drivers even told me that the managers at the warehouse dont do that and laughed in my face at the idea that someone was going to pre-inspect one of pieces before delivery. I was told some form of compensation could be considered for all the inconveniences but it wouldnt be discussed with me until the exchange was 100% complete. No one ever called me or followed up after the exchange was complete. I had to call the next day to follow up.
    • Review fromJeff S

      Date: 01/05/2023

      1 star
      Bought a sleeper sofa for when guests stay over, and the metal sleeper frame was defective as it was installed at an angle and would not open and close properly. The metal frame was missing a grommet fastener on one of the extension arms causing the sleeper portion to not fold back into the sofa. Cheap metal fasteners were used to install the metal frame of the sleeper to the wood frame of the sofa. All of the metal s**** fasteners were installed crooked and look tacky. Sofa cushions don't lay flat on sofa due to the metal sleeper frame protruding above the front sofa wood frame. It has been weeks and still no repairs or replacements since Mor, in my personal opinion is sandbagging a satisfactory resolution to this issue. No refunds given after three days from purchase. Their protection plan which I purchased only covers cosmetic issues and doesn't cover defects or improper build quality.
    • Review fromHarold G

      Date: 12/24/2022

      1 star
      Scam,unprofessional, worst experience. Went to buy furniture for daughter moving from east coast to **********. Agreed on price and delivery charges, applied for credit, was approved next day went back to sign paper the ignorant manager increase price by +33%. Certainly a poor representation of this cheap quality furniture supplier. With all the negative reviews submitted to this Better Business site I am shocked at the lack of action this service has neglected. What does the BBB do for consumer? What further needs to be done by consumer?
    • Review fromGabe Z

      Date: 12/03/2022

      5 stars
      Associate **** gave us a super Experience at Mor. Super great customer service I would recommend highly to anyone needing some great furniture.
    • Review fromLonnie J

      Date: 11/25/2022

      1 star
      Poorest service ive ever had or seen. In the store its all "we have it in stock" they said! "Your NEW couches are broken well someone will be out this week to fix it" then a no show. Oh I'm sorry you didn't dial my number right. Whats that? Well sure Americas loves it when you rip them off on the money they worked hard for. Oh your right I don't need to talk as gruff as I do because hurts your poor feelings. Should of thought of that before being so gruff on my wallet ya liars! We could of had better service at a yardsale.
    • Review fromSydney K

      Date: 11/23/2022

      1 star
      Absolutely terrible and deserves zero stars. I would HIGHLY recommend not supporting this business. They delivered two defected couches and when talking to them about it they did not care and denied any defects. In fact, the man in charge of warehouse, called my husband and started an argument and saying how there wasn't any defects. The 3rd party, delivery men, were not wearing gloves and couches were not boxed up coming off the truck. They said they refunded everything but never actually did. We had to claim a dispute, which takes 60days. Now, they are trying to charge delivery fees for couches that were sent back and never kept. It's apparent they aren't standing by the company's goal listed on their website, "Our goal is to exceed your expectations...we will make every effort to satisfy your needs." *** used to be very great but we will surely never return.

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