Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pest Control Services

Mission Pest Control

Reviews

Customer Review Ratings

3.44/5 stars

Average of 25 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlexander I

    Date: 07/09/2025

    1 star
    This Company Is a Complete Fraud Avoid at ********************** is a disgrace. They flat-out lied to me. I was sold a service package that explicitly included rodent and pest controlmice, among other things. What I got instead was a pathetic excuse for a service. A technician showed up, spent maybe 20 minutes doing absolutely nothing of value, and left. No results, no explanation, no follow-upjust a waste of time and money.When I called to cancel, I was met with more incompetence. I spoke to someone named ******** who refused to give his last name. Seriously? What kind of professional hides their identity from customers? The whole thing reeks of dishonesty and shady business practices.This company is a mess from top to bottomfalse advertising, useless service, and customer support thats either clueless or just doesnt care.
  • Review fromChristopher M

    Date: 05/12/2025

    5 stars

    Christopher M

    Date: 05/12/2025

    Prompt in remediating pest issues, and they have great customer service!

    Mission Pest Control

    Date: 06/18/2025

    Thank you so much ***********! If there is anything more we can do to serve you, we are just a text or call away! 
  • Review fromKrystal H

    Date: 10/24/2024

    1 star

    Krystal H

    Date: 10/24/2024

    DO NOT HIRE!!!!! They took my mothers credit card for initial inspection for rats and pests, forced her to sign a $10K contract , she asked for an updated contract for cancellation and they DID NOT update contract and stole $5,000 with NO SERVICE!!!!! They also said they would gladly go to court bc they taken of advantage of my 70 year old mother. My bank *** (horrible bank as well) says it not their policy to interfere, which is making me scram and figure out HOW TO GET A POSSIBLE REFUND FROM THESE THIEVES! Their photos of EVIDENCE ARE INSPECTION PHOTOS NOT COMPLETED SERVICE! Now they are not responding to me. HELP! Do not hire!!!!! Ever!!!!!!!!! DO NOT EXCHANGE CARD INFORMation WITH THIS COMPANY!!!!

    Mission Pest Control

    Date: 11/04/2024

    Hey *******, I am so sorry you had a bad experience with a pest control company, but I think you mistaken with ours. We do not have you or your address in our customer list. We do not have any records of ever going to your home. Please check to see that you are review the correct company. I hope you get it all figured out, and let us know if we can help you out in the future. Caleb **********************

    Mission Pest Control

    Date: 06/18/2025

    *******, this is very concerning to hear. Please reach out to us at ************ and provide your mothers information so we can open an internal investigation and ensure services were rendered as promised. This is not a complaint we have had to deal with, but I would like to ensure we sort this out for you. 

    Krystal H

    Date: 06/22/2025

    Yes, I still want my $5,000 back that was stolen from my account with NO SERVICE! thanks
  • Review fromSteve P

    Date: 09/03/2024

    2 stars

    Steve P

    Date: 09/03/2024

    I was totaly mislead on services that they guarntee and do. Not honering or listening to me to the orignal agreement. Very slow in reacting to issues on 10 calls. OMG 10 Calls ? Why ??

    Mission Pest Control

    Date: 06/18/2025

    *****, we apologize about any issues you have had. The account appears to still be active, I do hope we have solved these issues for you and sorted out a good resolution. If you need anything, just call or text us and we are here to help.
  • Review fromArturo B

    Date: 07/03/2024

    5 stars
    Mission pest control has been a great company to work with. They have performed the service that they promised. I recently had ****** treat the hole and he went above and beyond. I would recommend their service.
  • Review fromCarlos N

    Date: 04/29/2024

    5 stars
    I have used this company for several years now. I have been impressed with the responsiveness and professionalism.
  • Review fromMerri S

    Date: 04/04/2024

    5 stars
    I have been very impressed with Mission Pest. They have been very responsive with my needs. The people on the phone are always polite and helpful.
  • Review fromMark S

    Date: 10/24/2023

    5 stars
    Great service! The office staff is awesome, they always call and text before service which I appreciate. Really good price too, especially for all the work they do I highly recommend!
  • Review fromBill O

    Date: 10/24/2023

    5 stars
    Ive been with mission for 3 years now. I have been impressed with their customer service both on the phone and with my ************ that come.
  • Review fromTyler D

    Date: 09/08/2023

    5 stars
    The technician showed up right on time and spent his time getting rid of all the spiders underneath my patio chairs out back!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.