Complaints

This profile includes complaints for CONAM Management Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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CONAM Management Corporation has 23 locations, listed below.

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  CONAM Management Corporation

  8620 Spectrum Center Blvd Ste 200 San Diego, CA 92123-9876

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  ConAm Management Corporation

  376 E Warm Springs Rd Ste 260 Las Vegas, NV 89119-4262

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  CONAM Management Corporation

  111 N DuPont Cir Phoenix, AZ 85034-1803

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  CONAM Management Corporation

  10804 SE 241st Pl Kent, WA 98030-5245

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  CONAM Management Corporation

  16000 Christensen Rd Ste 250 Tukwila, WA 98188-2962

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/09/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Here is the situation: To provide housing for my daughter and the lack of the ability of My daughter and her roommate to show qualifying proof of three months income at the time of signing, I agreed to be Guarantor of the year lease agreement, or until My daughter and her roommate could show proof of income, with ***********, on September 9, 2021. In January 2022 the roommate expressed her desire that my daughter move out of apartment #***. They attempted to work out their differences, however the roommate asked my daughter to leave apt. #*** by the end of March, 2022. As per the roommates request, after paying her part of the rent, my daughter left the apartment in March, 2022. My daughter provided *********** with a wet signature regarding lease cancellation. I did not want to remain on the lease agreement without my daughter living in the apartment. However, cancelling the lease early meant a monetary penalty to all three of us and me so we found another agreeable solution. We stuck to the original lease agreement. The roommate has been paying the rent. Due to my inability to provide *********** with a wet signature regarding canceling the lease agreement with *********** for apartment #***, I was asked by Management, through ****** on Friday April 1, 2022, to write an email to explain the situation and provide a wet signature in the email; which I did on April 7, 2022. Heres my problem. I have called Conam multiple times since April, 2022 to get a final answer on ending this contract. I finally got through once and I spoke with an ************ representative on Friday who said the managers had to help me with this and she said they would call me back. They still have not called me back. And she mentioned that they did not have a signature to sever the contract, and therefore, they would be charging me rent month to month. I called the ConAm ******* regional office today and left a message. I am still waiting to hear from them.

• Initial Complaint

  Date:08/05/2022

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Moved out of ********************** in ******* ** run by this company July 16th, 2022. Received my move out charges about a week later saying I owe them over $1300 for paint and damages. $400+ for paint and $900+ for damages. I have a copy of my move in statement made and signed by the office when I first moved in back in 2020 showing the damages already in the unit which theyre trying to say were damages done by me. I called the office, she states she couldnt find my move in statement in my file which is why the charges were made. I sent her a copy she said she would send it to corporate and have the charges fixed. Ive had to call and email several times without receiving any update. I finally get ahold of someone else in the office who states my info was sent to regional and theyre waiting on a response. I received an email this morning 8/5/2022 from con am billing stating I owe all this money. I tried calling but received no answer and left a voicemail. I have moved a lot over the last 8 years for work so i keep copies of all my rental paperwork. I HAVE PROOF these charges are false and damage was already done prior to my move in. Theres absolutely no reason I should be paying and I refuse to do so. Retract the charges and send me my security deposit or I will take legal action! This complex has changed management and owners numerous times since I lived there the last 2 years. I have had to send copies of my paperwork and proof of insurance MULTIPLE times so it doesnt surprise me they have conveniently lost yet another important document.