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Business Profile

Book Publishers

Puppy Dogs & Ice Cream Inc

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This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.47

Average of 419 Customer Reviews

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Review Details

  • Kathy T

    Date: 07/30/2022

    The books were full of color and enjoyed by all 3 kids from ages 2, 5, and 7.

  • Janice S

    Date: 07/29/2022

    Janice S

    Date: 07/29/2022

    This company is a scam! I ordered 3 books that I thought would be good. They were pretty good. But then they signed me up for a "digital subscription" and charged my credit card $97.00!!! I didn't sign up for an expensive digital subscription. I wouldn't have done that - they kept pushing it, but I turned them down. I paid with Paypal, not sure how they were able to get to my credit card? Who charges $97 for a digital subscription anyway?? I complained to the company and they acted all offended like it was my fault. They agreed to send me a refund weeks ago, and I am still waiting. I am guessing I will be waiting forever.Do not get sucked into this company's scam! They are horrible to deal with.Go to ****** and ***** or Amazon for your books. These little rip-off companies are just going after your credit card number.

    Puppy Dogs & Ice Cream Inc

    Date: 08/02/2022

    ******, you reached out to our customer support team the next day you received a charge for your subscription and our customer support team explained the product, when it was purchased, and its purpose. You asked the subscription to be canceled and a refund issued and our customer support team did that. Your subscription was canceled on July 6th and a full refund for that product was issued on the same day. You used PayPal to purchase our products and the refund was issued back to your PayPal account. Our customer support team confirmed that the refund was issued several times. We do not have your bank account details, if you have your bank account linked with your PayPal account then transactions can flow through. Again, we would like to confirm that the refund was issued and we suggest checking your PayPal account. If you face any issues we encourage you to contact them for assistance.

  • Geraldine C

    Date: 07/27/2022

    My grandchildren loved the books. The quality is good, they love the stories. I will definitely be a repeat customer.

  • Lesley H

    Date: 07/27/2022

    Lesley H

    Date: 07/27/2022

    I have been scammed as well. I bought books in June and opted out of any subscription. Now in July they debited my account in the amount $102.34. This needs to be resolved ASAP.

    Puppy Dogs & Ice Cream Inc

    Date: 07/29/2022

    Hi ******,We are really sorry to know that you feel this way, but you are not been scammed.We have a promotion where the first month of this subscription is free so that people could try it out.You can decide if you want to try it before checkout.Once the order is registered, an order confirmation email is sent which gives the complete details of all the items purchased and a separate email is sent with login instructions and how to access theaccount.But you can always cancel your subscriptionthrough our help centeryourself anytime.We are happy to see that you got in touch with us, and our customer support teamhas already replied to your query.Do not worry, your subscription has been canceled and arefund for this product has been issued.If you will have any questions or need any support please let us know, we are here to help! Thank you for being our customer!PDIC Customer Support Team

  • Darcy J

    Date: 07/27/2022

    Great books for my grandson. Big bold print, easy to read. Came in the mail in great shape and prompt. Will buy again.

  • Marilyn P.

    Date: 07/26/2022

    Books are very colorful & easy to read. Arrived in great condition. Will definitely order again.

  • Monique P.

    Date: 07/26/2022

    I am a grandmother... I am enjoying these books for myself first and then will pass on to the parents of my grand children. Wish I would have had books like this when I was raising my children. But I hope there are no hidden surprises in cost down the road.

  • Joan S

    Date: 07/25/2022

    I wish I had these books when my kids were young. I think they are very helpful for young families and would highly recommend them. The book about anger offers helpful and practical advice.

  • Ann T

    Date: 07/25/2022

    The books arrived so fast and they are beautiful books, they were a gift for my granddaughter and she loves them , mom reads them to her and chat about what is happening , so wonderfully explained and the illustrations are so beautiful . Well done will definitely be getting more for her and her brother. thanks

  • Marilyn P

    Date: 07/25/2022

    Good service. Excellent books. My granddaughters and parents will love them.

Puppy Dogs & Ice Cream Inc is NOT a BBB Accredited Business.

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