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Business Profile

Book Publishers

Puppy Dogs & Ice Cream Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.47

Average of 423 Customer Reviews

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Review Details

  • Janice H

    Date: 07/17/2022

    Janice H

    Date: 07/17/2022

    I ordered three books from Puppy Dogs & Ice Cream on July 5th. I just noticed on my credit card statement that I was charged $97!! In addition to the three books, I was signed up for a digital library which I DID NOT ask for. Be careful with this company. They are trying to pad their pockets with unsuspecting customers who don't pay attention to their credit card statements. I will not be doing business with them again.

    Puppy Dogs & Ice Cream Inc

    Date: 07/19/2022

    Hi Jan,We are really sorry to hear that you feel this way, it was not our intention to **** you for a product that you do not wish to purchase or anything likewise. We are offering every customer a one-month free trial to try out our online digital library. You can decide if you want to try it before checkout.Email notifications are sent to the email associated with the purchase as soon as the charge is debited from your account. Customers can cancel the subscription at any time through the self-service portal or by contacting our customer support team.We see that you got in touch with our customer support team and as per your request your subscription has been canceled and a refund was issued for the same.Please feel welcome to reach out to us with any questions you may have, and we will be more than happy to help!PDIC Customer Support Team!

  • Amy D

    Date: 07/16/2022

    Love these books! Very nicely done. They explain things in very simple, clear language they can help open up amazing conversations between parents and children, or any caregiver.

  • Kelly C

    Date: 07/16/2022

    I was pleased with the books I ordered. Communcations, shipping, and quality were excellent!

Puppy Dogs & Ice Cream Inc is NOT a BBB Accredited Business.

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