Business Profile
Real Estate Investing
DiversyFundThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Real Estate Investing.
Reviews
Customer Review Ratings
2.52/5 stars
Average of 82 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSusan A
Date: 01/05/2023
1 starSusan A
Date: 01/05/2023
Beware ALL! SCAM SCAM SCAM. Once you invest, you will never be able to access your account online or talk to a living person. Their email responses below all also more than likely lies. They dont work with you or try to help you resolve anything, regardless of what they state below. I cant afford to lose 1K, but that apparently is exactly what happened. Im unable to view my account, or even get a written statement from them.. The links they have sent me take me to blank white screens. Nothing!!! Do NOT invest! This is shameful that no one can do anything about this. Sadly, they continue to con people. Read the reviews below. Everyone of those reviews is accurate.DiversyFund
Date: 01/12/2023
Hi *****,Apologies for the issues you have had. I can assure you, you can speak to a live person anytime if you reach out to us at ********************************* We had a very high traffic day on our website when we announced our cash dividend distribution which may have been why you experienced issues logging into your account.We are going to actively reach out to you via email to help you with the issues you are currently experiencing.We look forward to exceeding your expectations in the future.Thank you,***********Review fromGrace A
Date: 12/02/2022
1 starGrace A
Date: 12/02/2022
I didnt know that the investment was going to take 5years to mature when I invested $500. I asked for my money back. Its over 2years and I still dont have my refund instead I got an email saying that I need to add a payment method to get my refund but guess what? When I try to add a payment method it asks me to make add investment and when i tried clicking on adding an investment it says fully funded.DiversyFund
Date: 12/12/2022
Hi *****,Apologies for the trouble you have had. It looks like you have not emailed us in awhile regarding this matter. We attempted to reach out to you to get your new refund information. Please email ******************************** and I will personally assist you with getting this refund. You do not need to make an investment to provide your new banking info. You can do the follow steps:Login to your account In the top right corner, select Account > Profile and Settings (bottom right if on the app)Select Payment Methods Add a new payment method Save your changes Please email us and we will assist you with your outstanding refund, thank you.Review fromJesus M
Date: 11/28/2022
1 starJesus M
Date: 11/28/2022
Do NOT INVEST They nvr make it clear how long the investment term is. Terrible customer service. ***** feels like they scammed me probably not going to see my 2k ever again. Just please do not invest!!!DiversyFund
Date: 12/12/2022
Hi *****,Apologies for the confusion and trouble you have had. I can assure you we are not a scam. I would urge you to check out our forum for more information regarding your investment, there is a lot of helpful information and discussion with current investors in there. Here is the link to our forum FAQs: https://forum.diversyfund.com/topic/95/recent-faq-s-look-here-first Additionally, it looks like you have not reached out to customer service since May. Please feel free to reach out with any questions regarding the status of your investment at ************************************** you,***********Review fromEric B
Date: 11/20/2022
1 starEric B
Date: 11/20/2022
Horrible. Havent been able to login to if my money is doing anything and based on other reviews, I am guessing its gone.Dont do it!DiversyFund
Date: 12/12/2022
Hi ****,Is seems you have not emailed us a ******************************** with this email. We will gladly get you access to your account and answer any questions you may have. We look forward to getting this sorted for you and giving you the current status of your investment.Thank you,***********Review fromRoland P
Date: 11/15/2022
1 starRoland P
Date: 11/15/2022
Very condescending, not informative, very vague about where or what your money is doing. Refuse to offer assistance. Didnt tell me I wouldnt be able to access my money until they decide until after I invested.DiversyFund
Date: 12/12/2022
Hi ******,Apologies for your confusion and your experience. You have not reached out to us in quite awhile and there have been several updates since then. Please email ******************************** and I will personally give your further assistance. Please see below for more information on your investment:Why haven't I received dividends in a long time?DiversyFund Growth REIT is intended to be a growth asset and not as much an income asset. In the beginning Dividends were paid out of income as the company was identifying and purchasing properties. Once the investment was fully funded, the company stopped the dividends and started putting all the investment money and income into purchasing good properties and making improvements to the properties to be able to raise rents and eventually sell the property for a higher profit (Growth Oriented).How long before I start seeing returns on my investment?Returns will primarily come as properties in the Fund are sold for a profit. Over the last few months, 3 properties have been sold and DiversyFund is planning on a Distribution toward the end of the year. REIT's are required to distribute 90% of profits annually to investors, but keep in mind this is a net number. Some of the funds were reinvested into new properties with good potential as well.How long before I can get my money out?The investment term was 5-7 years for REIT I. We're toward the end of the 5 year period, but the company has chosen to take the extended 2 years to continue the property improvements and/or give time to raise rents after improvements to improve property sale value. As properties are sold, we'll see more disbursements until all properties are sold and funds+ profits are received.Again, please feel free to reach out to us and we will provide you additional information on your account.Thank you,***********Review fromXavier B.
Date: 11/09/2022
1 starXavier B.
Date: 11/09/2022
Three words...DO NOT INVEST! There is absolutely no transparency with this company. All communication is "handled" via email and all email responses are open ended from them just to continue the conversation versus finalizing a resolution. I invested $1k initially and was able to follow the progress of the dividends, so I invested another $500. Then there were no dividend updates. I was told the Reit I wanted to invest the additional $500 was closed and the $500 would be refunded. Guess what 6 months later, still no $500 reimbursement. Just stay away, I can't wait to close this account, you're better off parking your funds in a Series I Savings Bond at this point, at least they're at around 6-7% return right now. DiversyF***DiversyFund
Date: 12/14/2022
Hi ******,I recognize your frustration as I have been working through this with you. The refund took longer than expected due to our third party providers. Please feel free to reach out to me directly regarding again with any other matters. Thanks,***********Review fromErnesto R
Date: 10/17/2022
1 starErnesto R
Date: 10/17/2022
Poor everything about this company. Site is bad. Wondering where my investment money is going. No communication. Seems like a ghost company. They tout being legit with the SEC. We shall see. How about the ******* Hopefully they'll respond...DiversyFund
Date: 12/13/2022
Hi *******,Apologies for your experience so far. According to our records you have not reached out to customer service since March of 2021. We have sent many emails regarding the status and updates of your investment with us, if you have not received these, please email us at ******************************** so we can answer any questions regarding the investment performance. Please see some common questions we answered in our new forum which can be found here: https://forum.diversyfund.com/topic/95/recent-faq-s-look-here-first Why haven't I received dividends in a long time?DiversyFund Growth REIT is intended to be a growth asset and not as much an income asset. In the beginning Dividends were paid out of income as the company was identifying and purchasing properties. Once the investment was fully funded, the company stopped the dividends and started putting all the investment money and income into purchasing good properties and making improvements to the properties to be able to raise rents and eventually sell the property for a higher profit (Growth Oriented).How long before I start seeing returns on my investment?Returns will primarily come as properties in the Fund are sold for a profit. Over the last few months, 3 properties have been sold and DiversyFund is planning on a Distribution toward the end of the year. REIT's are required to distribute 90% of profits annually to investors, but keep in mind this is a net number. Some of the funds were reinvested into new properties with good potential as well.How long before I can get my money out?The investment term was 5-7 years for REIT I. We're toward the end of the 5 year period, but the company has chosen to take the extended 2 years to continue the property improvements and/or give time to raise rents after improvements to improve property sale value. As properties are sold, we'll see more disbursements until all properties are sold and funds+ profits are received.Please reach out to customer service if you have more questions, we would love to give you peace of mind regarding your investment.Thank you,***********Review fromDamien L
Date: 10/04/2022
1 starDamien L
Date: 10/04/2022
I do not like it because when I go on the app it just come up as a white screenDiversyFund
Date: 12/13/2022
Hi ******,Are you still seeing these issues with the app? If so please email us a ******************************** and we will help you diagnose it. We haven't heard this of this issue currently, but we can go through the specifics of what you are seeing and try to get it sorted for you. If you are not seeing this anymore, it would be helpful to take off this review. We pride ourselves on improving our technology constantly.Thank you,***********Review fromSteve M
Date: 09/13/2022
1 starSteve M
Date: 09/13/2022
Can no longer log into my account. Act like their system is down or goneDiversyFund
Date: 12/13/2022
HI ************* looks l like we were able to assist you with your issues via email and you were able to access your account. If this is the case, please remove this review as our system is working correctly. If you are still having issues, please email us at ******************************** so we can assist.Thank you,***********Review fromJack E
Date: 08/14/2022
1 starJack E
Date: 08/14/2022
************ ************ has poor communication skills so if you invest you will never know what is going on. I will never invest with them again.DiversyFund
Date: 12/13/2022
Hi ****,Apologies you feel this way. We pride ourselves on constant communication and transparency. If you have not been getting emails regarding updates to your investment please email us at ********************************* Also we urge you to checkout our community forum where investors can speak freely about their experiences and updates:https://forum.diversyfund.com/Thank you,***********
DiversyFund is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.