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Intelius.com
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BBB Accredited BusinessA Rated by BBB

Complaints

This profile includes complaints for Intelius.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 368 total complaints in the last 3 years.
    • 177 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/24/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have requested Intelius (+37 affiliates data broker websites with whom they share information) to opt me out of sharing and selling my personal data and Delete all my personal data with Intelius and their 37 affiliates. However, each attempt fails when I try to verify the code they sent me. I request confirmation my requests to opt out and delete my information from Intelius and all 37 affiliate data brokers is completed.

      Business Response

      Date: 10/24/2024

      Dear **** ***** ,
      This response is in regards to the consumer complaint from ***** ******, ID: ********.
      ********************** information is gathered from many public sources, including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only.
      We were able to locate a report and validate ***** ******** request based on the information provided in their complaint. We have surprised  the public with information pursuant to their request and our Terms*. 
      ***** ******** request to remove their information from the Intelius website will be applied to the *********** displayed on all people search sites owned by PeopleConnect, including ***************, Intelius.com, ******************** and USSearch.com.
      Regarding your right to opt out of the sale or sharing of your ********* that ********************** maintains for you. For more information about this data and how it is used and stored, visit our Privacy Policy [***********************************************]  
      To exercise this right, please visit our website, ***********************************************. Under the section titled ********* Tools, you will see a section titled Right to Opt Out with instructions.  
      Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.
      Sincerely,
      Intelius Support

      Customer Answer

      Date: 10/25/2024


      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

      Regards,

      ***** ******

       

    • Initial Complaint

      Date:10/24/2024

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Once again, my personal information has been published online without my consent by Intelius. I am requesting the removal of my name, number, address and previous addresses, emails, which are located at the following pages: ****************************************************** ******************************************************

      Business Response

      Date: 10/24/2024

      Dear **** *****,

      This response is in regards to the consumer complaint from **** ******, ID ********.

      Inteliuss information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only.

      We have removed the phone reports for **** ******. The removal process takes between 24 - 48 hours to be completely removed from our website. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time), Monday Friday.

      Sincerely,
      Intelius Support

      Customer Answer

      Date: 10/24/2024


      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

      Regards,

      **** ******

       

    • Initial Complaint

      Date:10/22/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My mom was once looking up the name of an owner of a certain phone number and payed intelius $0.95 for a week trial to check up the number, what my mom didn't realize is that if you don't cancel your trial with them they will set you up with a plan charging $38.05 a month, recently I was looking thru my moms bank statements and noticed she was paying a recurring payment to intelius totaling $1,141.50. I immediately called the company and they confirmed with me that only 1 search was made on their site and it was never used since however their policy is that they can only refund for up to 3 months although they agree the whole subscription was a mistake. I am requesting a full refund for $1,027.35 for an account that was never used.

      Business Response

      Date: 10/23/2024

      Dear **** *****,

      This response is in regards to the consumer complaint from ***** ******, ID ********. 

      When a user activates their account, they must provide an electronic signature authorizing Intelius to charge their payment method as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.

      Customers are able to cancel online from within their account, through our Customer Phone Support, or by sending an email to [email protected]. After a thorough investigation, we have determined that no cancellation attempts were made through any of these channels.

      As a courtesy, we have cancelled all memberships and refunded Ms. ****** account six months of charges back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time), Monday Friday.

      Sincerely,
      Intelius Support

      Customer Answer

      Date: 10/23/2024

      I understand that that is your policy, however there seems to have been a misunderstanding and my mom didn't realize she was subscribed as she told me she made a one time payment to you (proving she didn't realize it would subscribe automatically), I am kindly asking for a refund as for the fact that your company sustained no loss over the fact that she was subscribed since you admit that my mom has not benefited from your site other than that one time she made a search (this also proves that she did not understand that her $1 payment was more than a one time purchase). Above this there was no emails sent after that one time confirming any other transactions letting her know that you were charging $38.05 a month or providing a simple way to unsubscribe, and I only caught this now when I was looking over my mom's banking statements. I am therefore requesting a one time exception for a refund instead of you taking advantage of an elderly woman who hasn't realized she was paying you anything, and certainly caused you no harm.  

      Business Response

      Date: 11/04/2024

      Dear **** *****,

      This response is in regards to the consumer complaint from ***** ******, ID: ********.

      Upon enrolling in any of our numerous services, our website will guide new members to our registration page, where they can peruse our various membership choices and choose the one that most suits their needs. The website prominently displays our Terms of Use, Billing Details, and ************ which provide a comprehensive explanation of our billing terms. Any newly registered member will receive a confirmation email for every order made on the website. Intelius members can choose to terminate their membership online through their account, by contacting customer phone support, or by sending an email to our support team.

      Company records show that this account has been canceled and a refund was processed for the last 6 months of charges, which currently exceeds company policy. We have also attempted to authorize an additional refund; however, all attempts to process that refund were unsuccessful. We respectfully request that ***** ****** contact their financial institution for more information, as we do not have authority over the refund blockage. It may be possible to proceed with the refund once the refund blockage is removed.

      Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.

      Sincerely,
      Intelius Support

    • Initial Complaint

      Date:10/19/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am unable to remove my personal information from this website. The provided opt-out process failed and instead asked for more information. All emails to address provided failed.

      Business Response

      Date: 10/21/2024

      Dear **** *****,

      This response is in regards to the consumer complaint from **** ******, ID ********,

      Inteliuss information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only.

      We have removed the report for **** ******. The removal process takes between 24 - 48 hours to be completely removed from our website. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time), Monday Friday.

      Sincerely,
      Intelius Support

    • Initial Complaint

      Date:10/18/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They placed unauthorized charges on my account. They would not refund the total amount that was fraudulently charged from my account (when they created the account).I spoke with Representative ***** (employee id number ******* and was told to go through my bank or file a complaint if I needed to.

      Business Response

      Date: 10/18/2024

      Dear **** *****,

      This response is in regards to the consumer complaint from ********** *****, **********. 

      When a user activates their account, they must provide an electronic signature authorizing Intelius to charge their payment method as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.

      We have cancelled all memberships and refunded Mr. ****** account back to the payment option used to enroll, and no further charges will be incurred. Please note, the maximum amount of refunds have been processed.

      Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time), Monday Friday.

      Sincerely,
      Intelius Support

      Customer Answer

      Date: 10/18/2024

      I did not sign or authorize this subscription. I have never used their service for background checks. This was unauthorized. I do not have any emails confirming monthly payments or when this subscription was put in place. 

      Business Response

      Date: 10/22/2024

      Dear **** *****,

      This response is in regards to the consumer complaint from ********** *****, ID *********.

      Under normal circumstances, when a user activates an account with **********************, they must provide an electronic signature authorizing Intelius to charge their payment method, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email upon signup. If a user completes their initial ********************** inquiry but does not enter their payment information, they will not be charged, and no membership will be created.

      In the event of proclaimed fraud, Intelius requests the billed recipient contact us first to ensure the account in question is thoroughly investigated. When this claim can be justifiably substantiated, the account in question is disabled from further use, all memberships to be cancelled, and the last charge is returned to the payment option used.

      This account has been cancelled and disabled, which will prevent any further use or access. The maximum amount of refunds have been processed. Please allow up to 3-5 business days to see the 2 refunds reflected in their account, depending on their financial institution.

      Please do not hesitate to contact our customer service department at ************** with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time), Monday Friday.

      Sincerely,
      Intelius Support

    • Initial Complaint

      Date:10/17/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We want my info removed from ***************************************** Finder site. I want them to NOT SELL our personal information. This is our second request to have our information removed from the site and all of their subsidaries. There are actually 5 separate listings (Please see attached letter). We have been the victims of identity theft and and are attempting to stop unethical data brokers from selling OUR PERSONAL INFORMATION.

      Business Response

      Date: 10/23/2024

      Dear **** *****,

      This response is in regards to the consumer complaint from ******* and *******************, ID ********.

      Inteliuss information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only.

      Please note that Intelius is not affiliated with ***** and if they would like their information removed from the ***** website to contact them directly.

      We have removed the report for ******* and ***** ****. The removal process takes between 24 - 48 hours to be completely removed from our website. 

      Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time), Monday Friday.

      Sincerely,
      Intelius Support

    • Initial Complaint

      Date:10/13/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been trying to remove my information from all of their websites. Their 'opt out' option conviently does not work for anyone for months. I have followed all the legal steps to get my information removed from all of the web pages they manage. I need Intelius to remove my information off their website. I have my information being monitored by personal data protection and I was notified that Intelius was selling my info on the Dark Web. I will not provide any information since they are selling my info on their website. All i need is for them to remove my information all their websitess immediately.

      Business Response

      Date: 10/14/2024

      Dear **** *****,

      This response is in regards to the consumer complaint from ******* ******, ID# ********.

      Intelius' information is gathered from many public sources, including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. We do not create or add to the information we obtain. The information obtained from a report is for personal use only. We prohibit the use of the website for any business purpose, which may include but is not limited to employment screening, tenant screening, or credit checks.

      We care about the privacy of our consumers and their ability to personally control the display of their public data. Our ******************* linked here, ************************************************ allows them to limit the ability of other users to view their report while preventing others from abusing this function of the website.
      Unfortunately, it doesnt look like Ms. ****** has started that process. We require her to use the ****************** so that we can responsibly match her information with a corresponding record and validate her identity. This ensures that only Ms. ****** has the ability to control the visibility of her  information on our website.

      Her request to remove his  information from the Intelius website will be applied to the public data displayed on all search sites owned by PeopleConnect, including ***************, Intelius.com, ********************, and USSearch.com.

      Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.

      Sincerely,
      Intelius Support

      Customer Answer

      Date: 10/17/2024

      people connects ' opt out' option is not functional or working in order to submit the removal request. any attempts to contact and make this process seamless is thrawarted by their lack of transparency to remove oneself from their database.  

      The other issue is the timeframe it takes to remove oneself from their database. 

      Business Response

      Date: 10/18/2024

      Dear **** *****,

      This response is in regards to the consumer complaint from ******* ******, ID# ********.

      We care about the privacy of our consumers and their ability to personally control the display of their public data. Our ******************* linked here, ************************************************ allows them to limit the ability of other users to view their report while preventing others from abusing this function of the website.

      Unfortunately, it doesnt look like Ms. ****** has started that process. We require her to use the ****************** so that we can responsibly match her information with a corresponding record and validate her identity. This ensures that only Ms. ****** has the ability to control the visibility of her  information on our website.

      Her request to remove his  information from the Intelius website will be applied to the public data displayed on all search sites owned by PeopleConnect, including ***************, Intelius.com, ********************, and USSearch.com.

      If Ms. ****** is having issues using our suppression tool, please have her call our customer service department at ************ or email us at [email protected] with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.

      Sincerely,
      Intelius Support

    • Initial Complaint

      Date:10/10/2024

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am filing this complaint to request the removal of my personal information from Intelius. They are listing my name, address, email, and numbers (including those of family and friends) on the following pages:************************************************************************************************************* respectfully ask that Intelius remove my info as soon as possible.Thank you

      Business Response

      Date: 10/14/2024

      Dear Madi Posey,

      This response is in regards to the consumer complaint from Mary Hughes, ID 22407047.

      Intelius’s information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only.

      We have removed the phone reports for Mary Hughes. The removal process takes between 24 - 48 hours to be completely removed from our website. Please do not hesitate to contact our customer service department at 888-245-1655 with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time), Monday – Friday.

      Sincerely,
      Intelius Support

      Customer Answer

      Date: 10/14/2024


      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID 22407047, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

      Regards,

      Mary Hughes

       

    • Initial Complaint

      Date:10/10/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      in May of 2024, I received a charge of $1.01 from a company called Intelius. 3 weeks later I was charged 4.99 but my bank declined the charges. July I was charged $***** and again $***** in August. I did not know this company nor did I ever use this company for anything. I called the 877 number online for Intelius and told them I did not request services from them, nor had I in the past and informed them I wanted my money returned. That's when it started...Every 3 days my bank account was hit with a request from Intelius for $*****. and 19 times they were denied. Last night I received a notification that Intelius was trying for the 20th time in a month to pull ***** from my account. I also received an email from them for the first time...telling me to update my billing info on line. 10 minutes later they finally succeeded in successfully stealing $***** from my account by changing the name of who was requesting funds with my same card information. This Company has already stolen my banking info once, so I blocked the company that was accessing my account, which was **********************. So someone changed the wording of the requesting party but used my bank info fraudulently to Steal more money from me! I know to most people, $140 dollars might not seem like a lot, but I am a disabled veteran and on a fixed income. I cannot afford to be Scammed this way. I never thought after being wounded in ***********, I would have to come home and still struggle to make it because now a business in my own country is stealing from me...please help if you can. Thank you for your time.

      Business Response

      Date: 10/10/2024

      Dear Madi Posey,

      This response is in regards to the consumer complaint from Robert Morrelli, ID 22405065.

      Under normal circumstances, when a user activates an account with Intelius, they must provide an electronic signature authorizing Intelius to charge their payment method, including for the automatic renewal of their membership.

      Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email upon signup. If a user completes their initial search inquiry but does not enter their payment information, they will not be charged, and no membership will be created.

      In the event of proclaimed fraud, Intelius requests the billed recipient contact us first to ensure the account in question is thoroughly investigated. When this claim can be justifiably substantiated, the account in question is disabled from further use, all memberships to be cancelled, and the last charge is returned to the payment option used.

      This account has been cancelled and disabled, which will prevent any further use or access. The latest charge incurred has been refunded to the payment method used for enrollment in the service. 

      Please do not hesitate to contact our customer service department at (888) 245-1655 with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time), Monday – Friday.

      Sincerely,
      Intelius Support

    • Initial Complaint

      Date:10/09/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has made my data publicly available, including all of my numbers and addresses, despite my legal requests for removal. The website clearly displays my information and prompts verification through one of the listed emails or phone numbers. However, they make it difficult to verify my identity and provide reasons to deny my removal request. I have verified my identity using multiple emails and the primary phone number listed, but I never received a text to confirm the removal of my data. I have emailed them to request the removal of my information, but my messages are being ignored. I expect they will continue to disregard my email requests and direct me back to the website. Additionally, the website appears to have insecure security protocols, making it risky to navigate and a potential source of malware. I am seeking assistance from an individual to help me with the removal of my public data.

      Business Response

      Date: 10/10/2024

      Dear Madi Posey,

      This response is in regards to the consumer complaint from Ryan Phillips, ID 22404356. 

      TruthFinder’s information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only.

      Mr. Phillips emailed us on October 7, 2024, seeking help to remove his public data. We responded and confirmed he'd already tried using our self-service tool but encountered validation problems. We asked for more information to proceed with his request but haven't received a reply. 

      In addition to the Record ID number that Mr. Phillips provided, we ask that he also please provide other email addresses, physical addresses, or phone numbers that he may have used to help validate his identity. That information will only be used to process his request.

      Please do not hesitate to contact our customer service department at 855-921-3711 with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)

      Sincerely,
      TruthFinder Support

    Intelius.com is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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