Reviews
This profile includes reviews for Intelius.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 111 Customer Reviews
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Review fromDonna B
Date: 02/08/2025
1 starDonna B
Date: 02/08/2025
It's advertised as a free phone lookup but after they run "billions of records" (while you wait) it then directs you to enter your card number to open up the name of the number you want looked up. This is a classic bait and switch. I will NOT pay $XX.** for a service fraudulently advertised as FREE!
Intelius.com
Date: 02/10/2025
Dear *****, To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that customers can find the information they are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. This information regarding our membership plans and billing can easily be accessed in our Terms of Use, available at any time.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Review fromBobby M
Date: 01/28/2025
5 starsThis website is probably the most accurate one that I have used so farReview fromChristopher-Lee G
Date: 01/18/2025
5 starsChristopher-Lee G
Date: 01/18/2025
Bof ses trop compliqu a faire avoir des rsultats a avoirIntelius.com
Date: 01/21/2025
Dear ***********, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs.After further investigation, we have confirmed the account with ********************** was never established due to no payment. No monthly membership fees have been charged to your account under the email address provided in this review.If you believe you may have created an additional membership, please provide one of the following based on your method of payment:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number We encourage you to contact our Customer Support team at ************ or via email at [email protected], and we would be delighted to assist you in resolving this matter together.Review fromBen L
Date: 01/09/2025
1 starBen L
Date: 01/09/2025
These guys are slimeballs. You spend 20 minute giving them information and they keep teasing you that the report is coming. At about the 20 minute mark they ask for a credit card. Scumm.Intelius.com
Date: 01/14/2025
Dear ***,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius SupportReview fromJessie D
Date: 01/06/2025
1 starJessie D
Date: 01/06/2025
Intelius wasted 8 minutes, made me click 74 times, and gave me nothing. It is a time-wasting scam site.Intelius.com
Date: 01/07/2025
Dear ******, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius SupportReview fromBarbara J
Date: 01/05/2025
1 starBarbara J
Date: 01/05/2025
BEWARE SCAM ....They only showed two traffic violations. I know that the person I was searching had more than four violations, two times in jail and plenty of warrants. None of this was on the report. I paid over $25 plus a $3.99 document load. What a useless company.Intelius.com
Date: 01/07/2025
Dear *******, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded ******* Johannabers account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius SupportReview fromMaria S
Date: 01/05/2025
1 starMaria S
Date: 01/05/2025
Intelius a background search company, like so many others state free background check then it takes five to ten minutes to make up a report on person you want a background check then they impose a required monthly membership in order to reveal the report. I'm sick and tired of the deception of advertising a free background check or a 1 dollar trial period then it's required to pay monthly . This is false deceptive advertising and shouldn't be legal. ***** *****Intelius.com
Date: 01/07/2025
Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *****************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: **********************************************. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.Sincerely,Intelius SupportReview fromRick & Jodie M
Date: 01/01/2025
5 starsPretty decent, just pricey for what it all can do.Review fromEric D
Date: 12/04/2024
5 starsIts really great now I know if my girlfriend is cheatingReview fromRon S
Date: 11/26/2024
1 starRon S
Date: 11/26/2024
Advertised as free. Its not. Total waste of time. How can I business with a total customer review score of one star have a good BBB rating?Intelius.com
Date: 11/27/2024
Hi ***,To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use at any time.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,Intelius Support
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