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Business Profile

Travel Agency

Odenza Marketing Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

Customer Review Ratings

4.42/5 stars

Average of 273 Customer Reviews

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Review Details

  • Review fromMatthew P

    Date: 04/03/2023

    5 stars
    ******* helped us with our travel booking. She is very efficient and very polite. We are very pleased.
  • Review fromGordon T

    Date: 03/28/2023

    5 stars
    ***************************** was very thorough with helping us with our vacation and patient.
  • Review fromSkylar C

    Date: 03/21/2023

    5 stars
    Laure was excellent with serving me. Very attentive with our needs and was very patient in accommodating our presences. Thank you again
  • Review fromKyle F

    Date: 03/13/2023

    5 stars
    Agent *********************************** was very helpful in getting our flights and rental vehicle booked through my rewards.
  • Review fromstephen f

    Date: 03/11/2023

    5 stars
    wonderful experience ***************************** was very patient and went out of his way to make sure everything went smoothly. I will use him for any of my travel plans next time.
  • Review fromAnnie T

    Date: 03/07/2023

    5 stars
    Awesome service! Thank you, ******* for your assistance. I look forward to working with you again, in the future.
  • Review fromGraham K

    Date: 03/01/2023

    5 stars
    ******* Books, knowledge and service were excellent and I would use him again and recommend him to anyone wanting a travel agent.
  • Review fromElliott S

    Date: 02/28/2023

    5 stars
    I recently had the pleasure of booking a vacation with ********* (****) ***** and I was more than pleased with his service. Incredible, amazing, friendly and sincere. These are just a few words to explain the ultimate customer service and experience I had with ****. My recent dealings with him right from the very start were nothing but positive. His friendly and welcoming personality, non-pressure attitude, product knowledge, listening skills and integrity shone brightly. From answering all my questions and concerns and explaining everything in a very clear and concise manner to my utmost satisfaction, I was completely satisfied. His friendly personality and demeanor was very much appreciated. There are many Travel Agents available and you always hear the bad stories and experiences sometimes too late - usually after the booking has been made. Price is always a factor however customer service these days is always a huge factor. I would without hesitation refer and recommend **** to anyone looking to book a vacation or trip without having to worry about the process. *******
  • Review fromMadisan G

    Date: 02/26/2023

    5 stars
    I had the pleasure of booking my ************** vacation with *********************. I was a absolute easy process and he helped thru every single step. I would definitively book with him again and recommend his service.
  • Review fromSteve G

    Date: 02/26/2023

    5 stars
    Booked 1 week trip on line with Odenza Vacations and within 5 minutes received call from ***************************** to explain the trip details and he sent the booking authorization and ********* walked me through the form on the phone. ********* was very welcoming and easy to work with.

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