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Business Profile

Electronics and Technology

Samsara
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.18

Average of 22 Customer Reviews

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Review Details

  • Frankie G

    Date: 12/20/2022

    Frankie G

    Date: 12/20/2022

    Throughout the duration of our contract, it was one issue after the next. **************** is awful.Still to this day, my card is being charged monthly for a service we do not use. I have made numerous attempts **************** exhausting all options to rectify our account and discuss reimbursement for the funds they are stealing. I have no choice but to seek legal action. I can provide extensive proof of our attempts.

    Samsara

    Date: 12/22/2022

    *******, were sorry to hear this and apologize for the frustrating experience. Our team has investigated the issue and has resolved it by refunding the requested amount.

  • Pierre L

    Date: 06/29/2022

    Pierre L

    Date: 06/29/2022

    Communications are horrible!They don't answer their emails, customer service is joke.I have been trying to opt out of their marketing spam for months now.The opt-out button on their *********** communications/invites apparently does nothing and returns an error message asking you to check your email address.If they're this bad at such a simple task, I wouldn't ever want to be one of their customers.Totally annoyed.Too bad they don't have a score lower than 1 star.

    Samsara

    Date: 06/30/2022

    Hi ******* we are so sorry for the inconvenience we have caused. Our team has removed your email from our communication list.

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