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Reviews

Customer Review Ratings

3.66/5 stars

Average of 2,193 Customer Reviews

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Review Details

  • Review fromKrisilyn P.

    Date: 12/06/2022

    5 stars
    Not sure how they manage such low prices but its definitely NOT a scam. The customer service is great. Ive never had a problem
  • Review fromJessica C

    Date: 12/05/2022

    5 stars
    The room was big and very clean and the service was good. My only issue is that theres a parking fee to park a car. I understand if is in the big crowded no parking major city. This hotel is the outskirts of ***************. As a paying customer it should include with the deal.
  • Review fromDeborah N

    Date: 12/05/2022

    5 stars
    I never used them before my last trip. Their prices beat out every other price I found. Their customer service was outstanding. Everything was as it was supposed to be and then some, which left me with only one thing to doenjoy my vacation!
  • Review fromBruce R

    Date: 12/04/2022

    1 star

    Bruce R

    Date: 12/04/2022

    I was needing to make reservations so I used them said book now pay later within minutes of my confirmation they took the money out of my account that is not what I signed for won't use them again over false advertising

    Super.com

    Date: 12/06/2022

    Hi *****,Thank you for reaching out to us regarding your reservation. We are truly sorry for the misunderstanding. Please note that some of our bookings are pre-paid and some are pay on arrival. However, the booking in question is actually a pre-paid booking and for these we would actually charge your card right after you make the booking. Hope we were able to clarify this for you.Regards
  • Review fromShankia B.

    Date: 12/02/2022

    5 stars
    This is one of the best motels ever. The jacuzzi suites are really cool. The party area is live. The snack machines are full of drinks and snacks. The restaurants are convenient, open 24/7; for breakfast, lunch, and dinner, next door and across the street. The residents in the area are nice. The motel residents are happy. The security there is always willing to go the extra mile, to help the residents carry groceries, or to just make sure everything is OK with everyone. The staff is fun and friendly. A great recommendation.
  • Review fromAnna-kay S

    Date: 12/01/2022

    5 stars
    My stay was enjoyable and comfortable. I'd definitely recommend this to anyone . I even wanted to stay an extra night and the process was super easy and quick, without any extra fees
  • Review fromDavid H

    Date: 12/01/2022

    5 stars
    Everyone has been very kind and generous. Me and family have felt like home there.
  • Review fromParampal S

    Date: 11/30/2022

    4 stars
    At first I was sure this was a scam site. I decided to can the hotel in ***** I was going to book through SuperTravel to check if they were legit and if they had had bookings from them in the past. The last said she does remember SuperTravel and it should be ok. So I booked the room and the rate I got was the best I had ever seen! Full points to the them. However next day I tried to make another booking through SuperTravel and my card was declined. So was my PayPal. I booked with a different website and the same card was accepted immediately! Something they need to look into
  • Review fromRachal R

    Date: 11/30/2022

    5 stars
    Great hotel price! Easy booking!! Will definitely be booking again!
  • Review fromIvan R

    Date: 11/29/2022

    5 stars
    Found a hotel super fast and at a great price in *****.

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