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Reviews

Customer Review Ratings

3.66/5 stars

Average of 2,200 Customer Reviews

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Review Details

  • Review fromTiffany C

    Date: 10/08/2022

    5 stars
    Ms ***** ******* were wonderful thank you so much for the hospitality. Yall are so respectful and very friendly, full of smiles. I will stay again
  • Review fromLori G

    Date: 10/07/2022

    1 star

    Lori G

    Date: 10/07/2022

    Horrible experience there card didn't work and the hotel locked me out of my room for hours then the next morning I was on the phone for 2 hours with them ridiculous exp. Don't use them

    Super.com

    Date: 10/11/2022

    Hi ****, thank you for reaching out to us.?We are truly sorry to hear about your experience, however, please provide us with your reservation information, so we can look into it:?Order ID:Email used for the reservation:?Hope to hear from you.
  • Review fromCarl B

    Date: 10/07/2022

    5 stars
    Easiest hotel app I ever used, we got a good price and our room right away
  • Review fromJohn C

    Date: 10/06/2022

    5 stars
    Snap travel ha me saved me hundreds of dollars over the last three years of using it. Best travel service by far.
  • Review fromLisa P

    Date: 10/05/2022

    5 stars
    Extremely satisfied with snap travel Theyre the only one that I can count in to make sure I no all the terms and conditions for their site and hotels that I am booking in advance other being deposit that doesnt show on snap travel they make sure I know what it is at the hotel beforehand. Its so convenient and I trust them.
  • Review fromDave D

    Date: 10/05/2022

    5 stars
    Snap Travel is quick, accurate, thorough and saves money in your pocket. Great service.**** *********, **
  • Review fromjason e

    Date: 10/04/2022

    1 star

    jason e

    Date: 10/04/2022

    Worst ************ I've ever used. Basically I've spent the last 3 weeks confirming a hotel booking. Snaptravel says to wait til the last day but the hotel claims they are booked up, and by now if my name isn't there, it prob won't be Saturday when we show up. I've talked to at least 10 agents and a "supervisor". They ALL give generic scripted answers and do not try to fix the problem outside the same answers. This is a non refundable room too. I'll spend a year trying to get my money back from this c*** company. Snaptravel needs a huge lawsuit against them. How this is legal, I don't know.

    Super.com

    Date: 10/06/2022

    Thank you for the review!We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow.As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, one of our live agents can provide you with the contact information for our Corporate team, so they can look into your case and contact you directly.Thank you.
  • Review fromShabani I

    Date: 10/04/2022

    5 stars
    I had a good experience and great service during my stay at ****************
  • Review fromDarlene R

    Date: 10/04/2022

    5 stars
    Was my first time using Snap Travel and cant say enough good things about our Hotel, Hampton Inn in downtown *******. Beautiful Room, luxurious beds, free breakfast with anything youd want. We had Valet Parking, bell men wouldnt let you tip them, Thank you I am hooked on Snap Travel. We stayed 2 nights fie$249.00.
  • Review fromD'Neisha C.

    Date: 10/04/2022

    5 stars
    I always use Super travel and I get the best deals and service. They also always go above and beyond to reward you for choosing them. I will always use them and do recommend they to everyone.

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