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Reviews

Customer Review Ratings

3.67/5 stars

Average of 2,193 Customer Reviews

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Review Details

  • Review fromLavienna W

    Date: 09/03/2022

    5 stars
    Great service, very accomodating plus the super savings and deals are unmatchable.
  • Review fromLeslie K

    Date: 09/03/2022

    1 star

    Leslie K

    Date: 09/03/2022

    SnapTravel is hostile to cancer survivors.I booked a reservation recently with SnapTravel, and when I got to the hotel it was oversold and they tried to put me in a smoking room. Im a recent cancer survivor, which is medically unacceptable for me. The hotel was willing to refund my money, but SnapTravel refuses. These people are scum

    Super.com

    Date: 09/12/2022

    Hi ******, Were sorry that you have that perception of our service. We kindly ask you to review the ****************** on our website, so you can get a better understanding of the policies of your reservation and the scope of our services. Policies are not set by us but rather set by the accommodation and only with their permission, we can override those policies.You booked a run-of-house room, which means that the room is assigned upon check-in. We do not have the power to force the accommodation to host you in a specific room type, as this was not what had been booked. When a guest has specific needs, we always recommend against a run-of-house room, as the hotel will offer any room that has availability.This being said, we were able to get hotel approval and a refund was issued 2022/09/08.
  • Review fromTimothy R

    Date: 09/03/2022

    5 stars
    I have used snap travel twice thus far and couldnt be happier. Each time I saved on average $30 per night compared to all other travel sites. What is also really unique about snap travel is that while I am at the hotel enjoying my stay they text me and offer additional savings if I would like to spend an extra night. Also, to my surprise, each time I used snap travel I was upgraded from a standard room to a suite for no additional charge. I didnt even ask to be upgraded. I was just told we are going to upgrade you at no charge. Coincidence? Perhaps. But I think theres more to snap chat than anyone is saying and its all good.
  • Review fromMohammad A

    Date: 09/02/2022

    5 stars
    I booked three hotels in last ten days in different cities the details were as described while booking and the check in and check out was very easy I'm been using this website since years the hotel rates are lowest on the Snap travel always.
  • Review fromGina R

    Date: 09/02/2022

    5 stars
    I got the best price quickly. Paid for the room and got confirmation within minutes. I will use Snaptravel again and recommend it. Completely satisfied! Btw, I don't usually leave reviews (esp lengthy ones), but I was really happy! ??
  • Review fromChristopher Y

    Date: 09/01/2022

    3 stars

    Christopher Y

    Date: 09/01/2022

    Clean friendly place to rest at a great price. Nearby accommodations are great ??.

    Super.com

    Date: 09/12/2022

    Thank you for your review.
  • Review fromRobert D

    Date: 09/01/2022

    5 stars
    So far they have the best rates available anywhere and very easy to utilize.
  • Review fromJames T

    Date: 09/01/2022

    5 stars
    Simple and easy to use. Always has the best rates.
  • Review fromRachael L

    Date: 09/01/2022

    5 stars
    Snaptravel was wonderful, my favorite are the text messages that give me weather report and options for discounts! Very nice! Thank you!
  • Review fromJudy C

    Date: 08/31/2022

    5 stars
    Awesome rates. Easy confirmation of reservation. Will definitely recommend to family and friends.

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