Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Ace Plumbing and Rooter, Inc.

Reviews

Customer Review Ratings

4.76/5 stars

Average of 67 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNeal F

    Date: 01/24/2024

    5 stars
    Great service! And *****************, a great guy, who unhesitatingly answer all my questions to my satisfaction.
  • Review fromJacob M

    Date: 01/24/2024

    5 stars
    Great service! *** came out on a short notice and quickly took care of the issue.
  • Review fromJAMES S

    Date: 01/23/2024

    5 stars
    Working with Ace Plumbing and Rooter company was easy and painless. One could say their technicians like ****** today, 1/23/24 is magical. ***********************, M.A.
  • Review fromLaZelle W

    Date: 01/21/2024

    5 stars
    Ace Plumbing and Rooter is consistent in their service over the years. They arrive when they say they are coming. They are polite. I can ask questions and they respond politely. I always feel confident that the problem will be taken care of. No complaints.
  • Review fromGeorge M

    Date: 01/19/2024

    5 stars
    ******* and the workers were very thorough, going step by step to find the water leak in the basement and trying to minimize damage to my wooden floor in the area. They found the leak in the sewer line and kept keeping damage to floor and concrete to a minimum. Good job. They also kept good picture and narrative of their work and damaged sewer line for insurance purposes. The office staff got the information to my insurance company for possible re-imbursement. Another satisfied customer ****************************
  • Review fromPaul Y

    Date: 01/18/2024

    5 stars
    I've used Ace multiple times. They were always helpful and very professional. Recommended.
  • Review fromle K

    Date: 01/17/2024

    5 stars
    Ace plumbers: ***** and ********* were professional, courteous and informative regards sewer drainage problem ( an emergency). They found the problem (tree roots) and discussed repairs that will begin once weather clears. I.Highly recommend. They can prompt to appointment time, were efficient and clearly knew what to do even as it began to rain heavily they remained concentrated to resolve the problem. I would recommend them!.
  • Review fromIngrid B

    Date: 01/17/2024

    5 stars
    Ace was very professional on the phone, easy to schedule. Plumbers were polite and professional. I will definitely use Ace again next time.
  • Review fromJacqueline D

    Date: 01/10/2024

    5 stars
    Excellent service. *** was able to come out on short notice and quickly took care of the issue. THANK YOU!
  • Review fromJohn B

    Date: 01/09/2024

    5 stars
    I woke to a leaking water heater installed in 2009. Called Ace and ****** responded and was back in an hour to replace the old Rheem with a new 40 gallon one. He and his helper did a professional job, keep us in the loop during the installation, cleaned up after they were finished and were great, and they checked all the connections carefully. I would highly recommend Ace Plumbing and Rooter to anyone. Super service and super employees! Thanks ****** and thanks ***!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.