Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/05/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I want my information removed from this site. I didnt give anyone permission to exploit me and my personal information so they can make a **** while jeopardizing mine and my family safety

  Business Response

  Date: 07/07/2025

  Hello,
  
  We have submitted your listing for removal, per your request.
  
  Please allow 3-5 business days for this to reflect online.
  
  Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  TruePeopleSearch Customer Support
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  

• Initial Complaint

  Date:06/30/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I would like all of my information removed from this site and for them to take down my name from their ****** search results.

  Business Response

  Date: 07/01/2025

  Hello,
  
  We have submitted your listing for removal, per your request.
  
  Please allow 3-5 business days for this to reflect online.
  
  Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  TruePeopleSearch Customer Support
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  

  Customer Answer

  Date: 07/01/2025

   
  Complaint: 23535518
  
  I am rejecting this response because:

  My information is still displayed online during a basic ****** search of my name.

  
  Sincerely,
  
  ******* *****

  Business Response

  Date: 07/02/2025

  Hello,
  
  If your records are removed from TruePeopleSearch but are still available via a ****** or Bing search you can remove the information cached by the search engine by following the directions on the **** provided below:
  
   
  ***************************************************
  ****************************************************
  
  Best regards,
  TruePeopleSearch  Customer Support
   
  
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  
  

  Customer Answer

  Date: 07/02/2025

   
  Complaint: 23535518
  
  I am rejecting this response because:

  I have contacted ****** and they are unable to take the search down.

  Please delete my name from your website entirely so that people no longer have access to my name and phone number.

  
  Sincerely,
  
  ******* *****

• Initial Complaint

  Date:06/29/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Contacted ****** ****** in ****** about a puppy for sale. I sent her several Zelle transactions and she took the money but I didnt receive anything. Instead, she started emailing me telling me foolish things like she didnt have a crate. Told me to pickup even though, o paid for delivery. She showed me a license that does not exist. Everyone I Zelled is untraceable.

  Business Response

  Date: 07/01/2025

  Hello,
  
  This complaint appears to not be related to our business.
  
  Best Regards,
  TruePeopleSearch Customer Support
  
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

• Initial Complaint

  Date:06/23/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They will not remove my information even after going through their form over 20 times .I do not want my address, phone number on this site

  Business Response

  Date: 06/26/2025

  Hello,
  
   
  Addresses are matters of public record provided by the ***********************. We cannot remove an address from showing in a search result. We can however remove your personal information, which includes your name, age, email address, and phone number from showing at that address. 
  
  Property records on our site include some information that is government/county public records or widely publicly available ********* This may include the square footage, number of bedrooms and bathrooms, property deed, sale, and tax information. All of this information is public record and can be found on all major real estate websites, including ********** and **********, and is publicly available at your local county recorder's office. We do not remove this information.
  
  If you would like to remove your personal information, which may include you name, age, address, phone number, or email address. follow the instructions on our removal page.
  
  
  Best regards,
   
  TruePeopleSearch Customer Support
  
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  
  

  Customer Answer

  Date: 06/26/2025

   
  Complaint: 23509808
  
  I am rejecting this response because:
  I have filled your removal form over 10 times and nothing has been done. Just remove my data. 

  
  Sincerely,
  
  ******** ********

  Business Response

  Date: 06/27/2025

  Hello,
  
  We have submitted your record for removal, per your request.
  
  Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  TruePeopleSearch Customer Support
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  

  Customer Answer

  Date: 07/01/2025

   
  Complaint: 23509808
  
  I am rejecting this response because:
  

  My information still has not been removed after 6 days. 
  Sincerely,
  
  ******** ********

  Business Response

  Date: 07/02/2025

  Hello,
  
  
  We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
  
  
  Best regards,
  TruePeopleSearch Customer Support
  
  
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  
  

  Customer Answer

  Date: 07/02/2025

   
  Complaint: 23509808
  
  The Url is 

  *********************************************************************

  
  ******** ********

• Initial Complaint

  Date:06/23/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have reached out to the company over 15 times to get my personal information (Address, phone number, email) removed from their site and they refuse to comply no matter what I do

  Business Response

  Date: 06/26/2025

  Hello,
  
   
  Addresses are matters of public record provided by the ************************* We cannot remove an address from showing in a search result. We can however remove your personal information, which includes your name, age, email address, and phone number from showing at that address. 
  
  Property records on our site include some information that is government/county public records or widely publicly available ********* This may include the square footage, number of bedrooms and bathrooms, property deed, sale, and tax information. All of this information is public record and can be found on all major real estate websites, including ********** and **********, and is publicly available at your local county recorder's office. We do not remove this information.
  
  If you would like to remove your personal information, which may include your name, age, address, phone number, or email address. follow the instructions on our removal page.
  
  
  Best regards,
   
  TruePeopleSearch Customer Support
  
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  

  Customer Answer

  Date: 06/26/2025

   
  Complaint: 23509792
  
  I am rejecting this response because:
  

  I have filled your removal form over 10 times and nothing has been done. Just remove my data. 

  Sincerely,
  
  **** ********

  Business Response

  Date: 06/27/2025

  Hello,
  
  We have submitted your record for removal, per your request.
  
  Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  TruePeopleSearch Customer Support
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  

  Customer Answer

  Date: 07/01/2025

   
  Complaint: 23509792
  
  I am rejecting this response because:

  
  My information still has not been removed after 5 days. 
  Sincerely,
  
  **** ********

  Business Response

  Date: 07/02/2025

  Hello,
  
  We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.
  
  Best regards,
  TruePeopleSearch Customer Support
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  
  

  Customer Answer

  Date: 07/02/2025

   
  Complaint: 23509792
  
  Here is the URL

  ***********************************************
  
  **** ********

  Business Response

  Date: 07/03/2025

  Hello,
  
  You have reached TruePeopleSearch.com The link you have provided is for ******************** which we are not affiliated with. Please contact them directly.
  
  Best Regards,
  TruePeopleSearch Customer Support
  
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  
   
  

  Customer Answer

  Date: 07/04/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  **** ********

• Initial Complaint

  Date:06/02/2025

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The removal process they have on their sight is not working.Customer service will not do anything about ***** I have not way to remove my data.

  Business Response

  Date: 06/04/2025

  Hello,
  
  We have submitted your listing for removal, per your request.
  
  Please allow 3-5 business days for this to reflect online.
  
  Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  TruePeopleSearch Customer Support
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  Customer Answer

  Date: 06/05/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* ******

• Initial Complaint

  Date:05/20/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I want my phone number removed from Truepeoplesearch.com. My phone number is listed on their website on a ****** search when searching my phone number. It says my phone number belongs to a ***** Jean ***** who is a female. I have no affiliation with this person and this is false information that the public can see.

  Business Response

  Date: 05/28/2025

  Hello,
  
  TruePeopleSearch has access to billions of public records, including the most recent and 40-years worth of historical data. This allows us to provide information about most every person or business in the *************. Public records are created from a variety of sources, including census records, phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.
  
  Although TruePeopleSearch provides public records, we do not create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so TruePeopleSearch is always able to offer the most up-to-date and accurate information possible; however, this information must be publicly reported by the person.
  
  The only way to verify the accuracy of the information provided is to contact the official state or county record holder for each record type. For example, the Department of Vital Records/Vital Statistics will carry record of birth, death and marriage, divorce.
  
  If you would like to opt out, please use our Opt-Out Form, linked below, to submit your request.
  ******************************************
  
  Best regards,
  TruePeopleSearch Customer Support
   
  
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

• Initial Complaint

  Date:05/20/2025

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  TruePeopleSearch has uploaded personal information about me without my consent which violates my privacy.

  Business Response

  Date: 05/23/2025

  Hello,
  
  We have submitted your listing for removal, per your request.
  
  Please allow 3-5 business days for this to reflect online.
  
  Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  TruePeopleSearch Customer Support
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  

  Customer Answer

  Date: 05/23/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** *****

• Initial Complaint

  Date:05/17/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I dont like that all my information is on truepeoplesearch.com I dont approve of that and I need my information private.

  Business Response

  Date: 05/21/2025

  Hello,
  
  We have submitted your listing for removal, per your request.
  
  Please allow 3-5 business days for this to reflect online.
  
  Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  TruePeopleSearch Customer Support
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
  

• Initial Complaint

  Date:05/10/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I just recently googled my name and all of my personal information came up on truepeoplesearch.com. I do not know how this information was obtained or why anybody on the Internet can view it. It is not only an invasion of privacy without my consent, but it is also a danger to my personal well-being. I can be found by anybody who has a personal vendetta against me, is currently stalking me, or ANYONE IN GENERAL. This cannot be legal. The home where I live with my child shows a map of how to get there. This website is making it a priority to put ******* family in danger. Its not so much about my information being listed online, because I dont have anything to hide. Its unsettling knowing ANY PERSON who googles my name can find me at any given time, in the middle of the night, while Im in the shower, when Im putting my son to bed. Ive exhausted every direction listed on how to remove my information from truepeoplesearch.com, to no avail. Please help me, at this point its become a safety issue that I cannot give any more detail about.

  Business Response

  Date: 05/12/2025

  Hello,
  
  We have submitted your listing for removal, per your request.
  
  Please allow 3-5 business days for this to reflect online.
  
  Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
  
  Best regards,
  TruePeopleSearch Customer Support
   
  NOTE:  TruePeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. TruePeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.