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Business Profile

Computer Parts

Logitech, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Parts.

Reviews

Customer Review Ratings

1.17

Average of 24 Customer Reviews

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Review Details

  • Mg M

    Date: 12/04/2022

    Mg M

    Date: 12/04/2022

    This business ripped me off on an item that cost me more than 120 , in less than year the product doesn't work still covered under 1 year warranty , I contacted them and they're excuse I need a serial number when I checked the product it doesn't have it , than the agen said oh is on the cable Wich is broke in 2 month of use and I throw it away , how can a business put their serial number product on a cable . Sneaky business ever asked for a refund or replacement and their excuse was the serial number on the cable Wich is bizarf . Never trust this business again . They will ********** more than any other business for low quality and no customer service .

    Logitech, Inc.

    Date: 12/12/2022

    Dear Customer, Thank you for your comments. ****************** warrants to the original purchaser that your Logitech hardware product shall be free from defects in material and workmanship for the length of time, identified on your product package and/or at www.logitech.com under specifications for your product, from the date of purchase. In order to validate the warranty eligibility, Logitech may direct with a copy of the sales receipt or dated itemized receipt.You can find more information about ************ Warranty in our website:https://www.logitech.com/en-us/tos/limited-hardware-warranty.html Best regards,Logitech

  • Richard A.

    Date: 11/22/2022

    Richard A.

    Date: 11/22/2022

    First the $1400 product is faulty and Logitech will not communicate with me to address this, all I get is some one to answer phone calls and tell me tech support will contact me within 24 hours, lets see a week now I am hearing this.There is no form for warranty no email no refunds all you can get is tech, no one to ask for a refund which I will never see.

    Logitech, Inc.

    Date: 11/30/2022

    Dear *******, Thank you for your comments. We want to ensure we provide our customers with the best products and experiences and we will pass your feedback along to our team. If you need further assistance, please reach us at: ************************************************* Best regards, Logitech

  • Donny M

    Date: 09/06/2022

    Donny M

    Date: 09/06/2022

    Horrible company products do not work after very short time will never buy another peice of logitech gear ever again. Do not buy anything they call gaming, they are just low end products they hike the price up on and say its for gaming huge scam and again horrible company.

    Logitech, Inc.

    Date: 11/30/2022

    Dear *****,Thank you for your comments. We want to ensure we provide our customers with the best products and experiences and we will pass your feedback along to our team. If you need further assistance, please reach us at: ************************************************* Best regards, Logitech

  • Justin M.

    Date: 08/11/2022

    Justin M.

    Date: 08/11/2022

    You cannot cancel an order with out contacting support which can take days, meanwhile once the order ships you cannot cancel.

    Logitech, Inc.

    Date: 11/30/2022

    Dear Justin,


    Thank you for your comments.

    We want to ensure we provide our customers with the best products and experiences and we will pass your feedback along to our team.

    If you need further assistance, please reach us at:
    [email protected]

    Best regards,
    Logitech

Logitech, Inc. is NOT a BBB Accredited Business.

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