Reviews

Review Details

• Review fromDennis G

  Date: 07/25/2023

  5 stars
  Thank you BugMD. I have been fighting a losing war with cockroaches for years, yes years. I have hired a "professional" exterminator. Have tried many products and the results were the same. I have had roaches in my hair. In my cloths, in my food, everywhere. It was like they were mocking me. After I used the BugMD monitors and then the spray, it was only about a week or two and now I only see one or two that have thus far avoided the spray but their turn is next. I can't thank you enough for the feeling that I get when I go to the kitchen and there's no bugs on the counters or floor or ANYWHERE. Again Thank you BugMD. ************** from *******

• Review fromTimmi M

  Date: 07/25/2023

  1 star
  I have contacted BugMD 7 times about canceling my order. I have never received a response from them and they keep sending more. They have the worst customer service I've ever dealt with. They never respond! I would NEVER recommend this company to anyone! Next step is reporting them to BBB.

• Review frommary b

  Date: 07/24/2023

  1 star

  mary b

  Date: 07/24/2023

  I had ordered over 3 months ago and never received the BugMD product until now. Then I checked my credit card accounts and saw three ******** over several months for this product which I just received last week. Tried calling them. Good luck.

  BugMD

  Date: 07/25/2023

  thank you for your feedback. it appears you were signed up for a 3 month subscription when you placed your original order and clicked on the "subscribe and save" button. Nonetheless, our customer service team has cancelled your subscription and replied to you directly via email.

• Review fromRoy A

  Date: 07/24/2023

  2 stars
  Purchased 3 units to date 2 bug units have a tendency to flash on and off ,in either position,to me it shows there could be bad contact on the rotating contact,which could result in an overheating and fire,One unit has been replaced,not really sure that the safety of the units has been through QA.These unit are the sticky pad units.

• Review fromFred D

  Date: 07/23/2023

  5 stars
  The stickers are awesome. They really work. Went fishing and didn't get bit.

• Review fromNorma T

  Date: 07/22/2023

  5 stars
  I've been very pleased with the products I've ordered. So much easier than having to put meds on my cats! And the stations make great night lights, too! Prompt service whenever I order.

• Review fromPamela C

  Date: 07/22/2023

  4 stars
  I first bought the flea traps about 2 yrs ago. Moved to a bigger place so needed more!! Preferred the older model with adjustable brightness though.

• Review fromJacqueline M

  Date: 07/22/2023

  5 stars
  Easy AND effective! First summer I havent been continuously bothered by annoying flies in the house! Give it a try!

• Review fromJames R

  Date: 07/21/2023

  5 stars
  I have tried other products with no results but Bug MD actually does work. I am very thankful to have found this product and I highly recommend it to others!

• Review fromLonnie A

  Date: 07/19/2023

  1 star

  Lonnie A

  Date: 07/19/2023

  Ordered four of the termination stations, they do not do anything but raise your electricity cost. They r useless junk. Website states they take returns but must have RA #, emailed them for RA#, no response, called them and was put on hold for several minutes than recording comes on and says they r too busy to answer phone and hangs up on you. It is a scam to not have to take their junk back. I am reporting them to my credit card company and starting a dispute to get my money back. They need put out of business, very dishonest.

  BugMD

  Date: 07/24/2023

  Thank you for your feedback. We're sorry that we've not been as responsive as we'd like over the past few weeks. We are working through an unexpected backlog. However, our customer service team has responded to your communications today. Please follow the instructions on said email so that we can process a refund for you since you are within your 30 day satisfaction period.