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Business Profile

Pest Control Supplies

BugMD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Supplies.

Reviews

Customer Review Ratings

3.24/5 stars

Average of 353 Customer Reviews

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Review Details

  • Review fromBonnie S

    Date: 08/03/2022

    1 star

    Bonnie S

    Date: 08/03/2022

    This product is completely worthless. Wish I had checked the reviews before ordering. I ordered 4 stations and paid $116.40. Have had them up and running for over a week and they are doing NOTHING. Bad product and even worse customer service. This company is terrible. When I registered a complaint, they said I can get store credit (& why would I want that?) or 25% of what I paid (a whopping $29). Product sounds great but it doesn't do anything and I know there are critters in my house that would be attracted to the product if it did what it is advertised to do. **************** is worthless, can't really understand the person as their customer service is obviously outsourced to a country overseas.Don't be fooled. It sounds good but is worthless.Frustrated & Furious (**** star rating)

    BugMD

    Date: 08/08/2022

    Thank you for your feedback. We're sorry the product did not meet your needs. Unfortunately we cannot find a support issue using the email on this review; therefore, we will have our support team open a ticket on your behalf. They will reach out to you immediately in attempt to resolve all issues.
  • Review fromMarcus W

    Date: 07/30/2022

    1 star

    Marcus W

    Date: 07/30/2022

    Your product does not seem to work at all on my indoor patio with fly problems, but the main thing is, you fn charged my card for another order without my consent!!nnn

    BugMD

    Date: 08/02/2022

    Thank you for your note. Our records indicate you signed up for a subscription with a discount on your first order. We apologize for any confusion. We will have someone from our support team contact you today to resolve.
  • Review frommichael T

    Date: 07/30/2022

    1 star
    BugMD is not good product ! Please do not buy this product.

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