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Business Profile

Pest Control Supplies

BugMD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Supplies.

Reviews

Customer Review Ratings

3.24/5 stars

Average of 353 Customer Reviews

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Review Details

  • Review fromBruce A

    Date: 06/23/2023

    5 stars
    Great product. Safe for pets and small children. Works as advertised.
  • Review fromVonda F

    Date: 06/22/2023

    4 stars
    Very good product. No obnoxious smell and drys quickly. Second time buyer. Works very well.
  • Review fromMARLA P

    Date: 06/22/2023

    1 star

    MARLA P

    Date: 06/22/2023

    I purchased 4 units of the bug zapper for about $100 worth of product.They did not work and it is now taking me more than 5 days to get an RMA and return address so that I can return the product. I have followed the protocol for returns to the ** but the company is being NON-RESPONSIVE.DO NOT PURCHASE. The customer service sucks!

    BugMD

    Date: 06/26/2023

    Thank you for your feedback. We apologize for the delayed response as we are working through a very busy time. Our manager has sent you a response informing you do not need to return these items. We will issue you a full refund. Our customer service team will email you once the refund has been completed. Again, we apologize for the delayed response and greatly appreciate your patience and understanding.
  • Review fromCindy V

    Date: 06/22/2023

    5 stars
    These moth traps are fantastic! We had such a horrible problem with these little moths eating away everything, the traps are easy to assemble and do a great job without having to use chemicals. I highly recommend them.
  • Review fromBarbara G

    Date: 06/19/2023

    5 stars
    BugMD has lived up to its advertised claims for the Pantry Pest Control product. I have used this product and it has achieved a wonderful outcome. The product arrives well packaged and without delay. I find the product easy to use and effective for my problem with pantry moths I acquired from bird feeding products. I was inundated with these pests and now have my problem under control. BugMD has been an excellent product for me, and I definitely would encourage others to use it. The price of the product is reasonable for its effectiveness.
  • Review fromSharon E

    Date: 06/18/2023

    2 stars
    I ordered 2 of the BugMD terminators! The electric cord that goes in thru the top will not s**** in or push in so therefore I can s**** in the bulb but the light & cord wiggle all over the place! The light bulb didnt work this morning after just 2 weeks probably because it was not secure! It did come back on after I fooled around with it! The mechanism will not s**** in or pop in! 2nd one the same way!
  • Review fromLisa R

    Date: 06/15/2023

    1 star

    Lisa R

    Date: 06/15/2023

    I have not received my order. **************** not responsive.The first time I ordered from them was great, but now I can't get and answer about my order. I received an email saying someone would contact me as quickly as possible. It has been a week, and no follow up.

    BugMD

    Date: 06/16/2023

    Thank you for your inquiry. We apologize for the delayed response. Due to a high volume of inquiries at the moment, our response times have been longer than usual. Our customer service manager will send you an email with update right away.
  • Review fromLinda W

    Date: 06/11/2023

    5 stars
    The inside model is working great, no more flies or ant's & the outside is wonderful, light's up the stairs, walkway and gets the mosquitoes and other insects as well. Very Pleased ??
  • Review fromLarrance B

    Date: 06/10/2023

    5 stars
    This was my very first time using this product, and I instantly see results. This was well worth my money and time. Thanks for a great product.
  • Review fromBarry M

    Date: 06/08/2023

    4 stars
    it's a good ptoduct, but the transport service *****. I placed an order, and got, a few days later, a notice from SHOP that I should track my package thru them. SHOP required me to download its app. Next, the problem was, that on the list of places, I found SHOP. BUT, it then turned into SHOPIFY.. Next, it tried to make me sign in to ******* I abandoned all efforts.bugMD, EVERY other company that I order from, will, in a few days post-order, send me a linked passcode. I click the link and am taken directly to a page which shows me the shipping status of the shipment. Easy. But SHOP or SHOPIFY just *****.

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