Reviews
This profile includes reviews for Optima Tax Relief's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,528 Customer Reviews
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Review fromMilton M.
Date: 10/02/2022
5 starsMilton M.
Date: 10/02/2022
Great quality service, this company help me out a lot. I will to family and friends.
Optima Tax Relief
Date: 10/09/2022
Thank you for the compliment! We've enjoyed having you as a client.Review fromchastity f
Date: 10/01/2022
5 starschastity f
Date: 10/01/2022
Listen I didn't know what to do about this situation with the *** or who to turn to and the commercial came on and my husband said call optima tax didn't know what the outcome would be they help me and I was so grateful for everything the patient the understanding grade a 100% I would differently referred them to anyone that needs the helpOptima Tax Relief
Date: 10/09/2022
Dealing with the *** can be a headache! We are overjoyed to hear we were able to resolve your tax burden.Review fromSamuel B.
Date: 09/29/2022
5 starsI am very pleased with the service I've been receiving from Optima Tax Relief! They are very professional and prompt when providing information .Review fromMargaret H.
Date: 09/29/2022
4 starsMy issue has not been resolved as of today. It is in the resolution stage. So far Optima has been responsive to my questions. The taxes for 2016 and 2021 were completed by Optima and were completed in a timely manner, I intend to use Optima to complete my future taxes.Review fromSB
Date: 09/28/2022
4 starsVery nice and thorough . Made sure I understood things before moving to the next step.Review fromJuanita M.
Date: 09/21/2022
5 starsJuanita M.
Date: 09/21/2022
I was very pleased with the service we received. We were a little reluctant at first , $10,000.00 is a lot of money to pay. They walked us through the process so we would know what to expect . Then ***** hit this changed the time time line took a little longer. When they contacted us again we followed their instructions and the next thing we Knew was that the debt of over $109,000.00 was down to less than $5,000.. They did a fantastic job and we are very Pleased.Optima Tax Relief
Date: 09/22/2022
What a reduction! Were overjoyed to hear that you are not only a satisfied customer but that we were also able to reduce your tax balance with the ****Review fromNeftali G.
Date: 09/20/2022
5 starsNeftali G.
Date: 09/20/2022
Optima is so fast and easy I didn't have to do much. I'm the kind of person that doesn't make time for certain things or thinks they don't have time, that's how fast and easy they are to work with,they are extremely friendly and make everything clear and understanding. I would recommend to anyone and everything that needs it.Optima Tax Relief
Date: 10/09/2022
Stupendous! We are overjoyed to hear that we were able to get you compliant and a refund with the **** We wish you well moving forward!Review fromOtello G
Date: 09/20/2022
1 starOtello G
Date: 09/20/2022
One star is generous. When you are looking for representation and an advocate for paying tax debt rather than having wages garnished, Optima will not help. They will chargw you uo front while promising to stop garnishment, however; they will not stop IRS/FTB from garnishing, so you will be paying twofold for absolutely no help. Contact the tax agency yourself and save yourself some money, time and a huge headache.Optima Tax Relief
Date: 09/22/2022
We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at **************. We look forward to speaking with you.Review fromRicky S.
Date: 09/20/2022
5 starsRicky S.
Date: 09/20/2022
I got good results from Optima Tax. I would gladly use them again in the future. A+Optima Tax Relief
Date: 09/22/2022
Stupendous! We are overjoyed to hear that you had such a great experience with our team.Review fromJose
Date: 09/20/2022
5 starsJose
Date: 09/20/2022
******* and promt great customer service. I will recommend it.Optima Tax Relief
Date: 10/09/2022
We are so glad to hear that our team of tax professionals was able to answer all your questions and resolve your tax debt! We wish you well.
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