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Business Profile

Tech Support

6YA, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Reviews

Customer Review Ratings

3.31/5 stars

Average of 88 Customer Reviews

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Review Details

  • Review fromPamela B

    Date: 08/05/2022

    5 stars
    I was panicking when I saw charges on my credit card which I thought I was trying to get another charge reverse. I inadvertently hit something that let me to your company which charge me $50 total for services that I was unaware of. Your customer service was able to guide me through the correct page to request corrections and refunds to be made. Thank you.
  • Review fromMichael B

    Date: 08/05/2022

    1 star

    Michael B

    Date: 08/05/2022

    They don't tell you there's a charge. They didn't help me at all and the guy hung up on me

    6YA, Inc.

    Date: 08/08/2022

    Hi Michael, we are very sorry for any inconvenience caused. We reviewed your account and we see that you signed up with us on Aug 04, 2022. We went ahead and refunded you the charge and you should be able to see the funds back in your account in the next 5 to 10 business days. If you need any further assistance, please send us an email at *******@6ya.com. Thank you!
  • Review fromCharles P

    Date: 08/04/2022

    5 stars
    I was easy to get the help that I needed and the association was very knowledgeable
  • Review fromLeonard S

    Date: 08/04/2022

    1 star

    Leonard S

    Date: 08/04/2022

    They represented themselves as Fresh Direct It is a SCAM

    6YA, Inc.

    Date: 08/08/2022

    Hi Leonard,

    We are sorry to hear that you think this is a scam. 6ya is a very reputable company that provides assistance to customers like yourself. I checked your account and you signed up with us on Aug 04, 2022.

    6ya never represents itself as a different company. Please check out our website for more information. If you need any assistance, please send us an email at *******@6ya.com.
  • Review fromBeth P

    Date: 08/03/2022

    5 stars
    Azalea was kind, patient and helpful. He submitted tickets to resolve my Facebook issue. I'm hoping the problem will now be fixed once the FB tech experts dive in and take a look.
  • Review fromKelly K

    Date: 08/03/2022

    5 stars
    Very good service intelligent quick and write to the point
  • Review fromJamie B.

    Date: 08/03/2022

    1 star

    Jamie B.

    Date: 08/03/2022

    As a child and young adult I learned the expression sleight-of-hand, most especially as it applied to the Middle Ages. Now, as a senior citizen, I've learned that sleight-of-hand is as alive in the minds of evil doers as it was centuries ago, in that the cyber marketplace has replaced the village square for individuals intent on swindling the hoi polloi. In good faith I paid for a service which I later realized was a scam offered by the leadership and staff of 6YA, Inc. Now I'm out of pocket through the chicanery and wickedness of modern day criminal elements affiliated with 6YA, Inc. May its leadership and personnel rot in bankruptcy, insolvency, and criminal ignominy!

    6YA, Inc.

    Date: 08/08/2022

    Hi James, we are sorry to hear that you think this is a scam. 6ya is a very reputable company that provides assistance to customers like yourself. I checked your account and you signed up with us on Jun 05, 2022 and you used our services. You spoke with one of our experts regarding help you needed with Uber app. If you have any questions please send us an email at *******@6ya.com. Thanks.
  • Review fromShannon S

    Date: 08/01/2022

    1 star

    Shannon S

    Date: 08/01/2022

    This is a scam!!!! Stated it would be $1 charge but charged an additional $49 Without consent!!!! NOT BBB accredited

    6YA, Inc.

    Date: 08/08/2022

    Hey Shannon, we are very sorry for any inconvenience caused. When signing up, it explains about the $49 charge. We would like to look into your account and help. Please send us an email at *******@6ya.com when you have a chance. Thank you!
  • Review fromJanice M.

    Date: 08/01/2022

    5 stars
    Kristian was very helpful, courteous, and knowledgeable in resolving my Amazon Prime billing dilemma today!
  • Review fromMaureen T

    Date: 07/30/2022

    5 stars
    5stars for your agent who I spoke with. I will give your entire service when I receive the refund of the charge of $49 to my account. Thanks

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