Reviews

Review Details

• Review fromMary Z

  Date: 07/23/2025

  5 stars
  ******** ******** is our ************ Manager for our HOA. She has been professional, knowledgeable and resourceful as our HOA has navigated so many projects and situations. We are grateful for her calm presence and guidance throughout this time as we work to improve our community. We are fortunate to have her.

• Review fromANNA A

  Date: 07/21/2025

  5 stars
  Very positive experiencewith ******** ********. She was recently assigned to our community when we began working with **** Morgan. She immediately began working with us in the most kind and professional manner. She is very knowledgeableand experienced. She has already helped guide the board of directors in situations with difficult owners and is incrediblyrespectfulwith all involved. We are grateful to be partneringwith her.

• Review fromDavid H

  Date: 07/21/2025

  5 stars
  ********* and ***** are incredible to work with! I've worked with them for years and have also had an amazing experience with **** Morgan at a previous property as well.

• Review fromjoshua j

  Date: 06/08/2025

  1 star

  joshua j

  Date: 06/08/2025

  They are a predatory company looking to get "HOA" fees and we never see anything getting done. I moved into one of their properties and it was the worst experience of my family's life. They charge almost double everyone elses HOA's fees in the neighborhood just so we can have filthy carpet with stains. a pool that needs to be fixed and was never handled. A person we can never reach for any issues that arise. I left 4 messages for ***** in 2023, and I still have never received a phone call back or even a simple email. We pay money to this company for dry and dead plants outside lowering our properties values along with them just not caring about any of their tenants.If you can avoid working with this company, if you can your HOA Fees will get you treated like a 4th rate citizen.

  Ross Morgan & Company, Inc.

  Date: 06/10/2025

  It's very unlike ***** to be unresponsive. She has been a valued member of our team for nearly 20 years and is known for her responsiveness and dedication. Please understand that, as the management company, we serve at the direction of the ********** Decisions regarding funding levels and common area maintenance are ultimately made by the elected board members. In many cases, the condition of amenities like landscaping and pools is directly tied to the *** funding levels.We sympathize with your disappointment and want to assure you were committed to helping maintain the best possible standards, with the resources available, working at the direction of the board.

• Review fromViviana O

  Date: 02/24/2025

  5 stars
  I had an excellent experience with ****** ******** during my years living at the ************. He was super attentive, timely, and always resolved any issues that arose quickly and professionally. Thank you very much for all of your hard work ******!

• Review fromLaura M

  Date: 12/17/2024

  5 stars
  I am a ******* ***** Villas owner and have over the last several years had the pleasure of dealing with ***** on matters, small and large. No matter the request, she has consistently responded promptly and effectively with professionalism and good cheer! She is a tremendous asset, especially given all the challenges managing a property of this size. We are so lucky to have her as our go to resource.

• Review fromAndrew G

  Date: 10/21/2024

  5 stars
  I wanted to take a moment to express my gratitude for the exceptional service provided by **** **************************** during my time as a resident and board member for over 19 years at ****************** (**********************) It has been a pleasure working with Araz and ******. Their professionalism and dedication have made navigating the many moving parts of our community a much smoother experience. Their problem-solving abilities have been tremendous, and I truly appreciate their efforts in addressing the various tasks and challenges we encountered. I am moving to ************ and ***** ********* is the manager of that location. I was thrilled to learn it was managed by **** Morgan. Normally, buyers in escrow dont get direct access to management but without hesitation ***** took her time answering every single one of my many questions. ***** clearly has a great approach on maintaining the integrity of that HOA. **** Morgan clearly has the best team in the industry.

• Review fromJe H

  Date: 09/27/2024

  1 star

  Je H

  Date: 09/27/2024

  **** Morgan is staggeringly irresponsible to the point of gross negligence. Do not trust them to handle any repair. A large, property damaging issues (such multiple grey water leaks at many units in our complex, long-term water damage to the garage or a possible life-threatening electrical problem) gets lost in a mess of missed emails and phone calls. They have no sense of urgency or importance. They are quick to pass the **** and not actually do their job. At best, they are rude and unprofessional.

  Ross Morgan & Company, Inc.

  Date: 09/29/2024

  We would like to investigate this further however we need confirmation of the property address that this complaint relates to. Please provide the property address so that our team can look into this. Thank you.

• Review fromScott V

  Date: 07/08/2024

  5 stars
  We are so happy to have **** Morgan manage our 7 unit HOA. Collection of monthly dues are set up with automatic payment. We required several special assessments for emergency plumbing repairs and paint of building exterior. **** Morgan made the process painless. They helped us save some money with our insurance. They respond quickly to all phone calls and emails.

• Review fromMelinda P

  Date: 06/26/2024

  5 stars
  For the past couple years, my condo complex has been under the **** Morgan management after we gave the boot to the less than ideal former management. What a difference it has made! Our contacts at **** Morgan, ***************************** and ***************************, are always quick to respond to all emails, have easy accessibility during emergency situations, and have wonderful contacts with multiple contractors. Something that I also found very helpful was after years of residents having to take on more than a few items to get things done due to previous poor management, ***** and **** have stepped in as intermediaries between the residents so as to avoid conflict due to differing opinions. Residents can be residents and operate with full confidence that the building along with the *** are handling everything safely, efficiently, with their due diligence and proper care and attention. So glad our *** switched to **** Morgan.