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Business Profile

Tenant Screening

RentSpree, Inc.

Reviews

This profile includes reviews for RentSpree, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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RentSpree, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.2/5 stars

    Average of 99 Customer Reviews

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    Review Details

    • Review fromCarlotta D

      Date: 08/10/2022

      5 stars

      Carlotta D

      Date: 08/10/2022

      it was very informative, professional and easy to follow. first time I use this program.

      RentSpree, Inc.

      Date: 08/12/2022

      Thanks for the 5-stars, Carlotta! We're so happy to hear that RentSpree was easy to use!
    • Review fromDonna C

      Date: 08/06/2022

      5 stars

      Donna C

      Date: 08/06/2022

      Lots of good information .. Do not see proof of income and credit score though... But this was the first time using it and it was easy peasy

      RentSpree, Inc.

      Date: 08/10/2022

      Thanks for the 5-star review, Donna! We're so happy to hear RentSpree provided a easy experience. If you have any questions about the report, it would be our pleasure to assist! Please contact us at *******@rentspree.com or XXX-XXX-XXXX.
    • Review fromJanet C

      Date: 08/05/2022

      5 stars

      Janet C

      Date: 08/05/2022

      I think Rent Spree was super accessible and the tech on site was extremely efficient and helpful!

      RentSpree, Inc.

      Date: 08/10/2022

      Hi Janet, thanks for giving us 5-stars! We're so happy to hear RentSpree was efficient and helpful!
    • Review fromBob J.

      Date: 08/05/2022

      3 stars

      Bob J.

      Date: 08/05/2022

      Generally like the tool but don't like the aspect I can't see the actual credit score. Having a combined "tenant score" is good to give a big picture view of the prospective tenant, but landlords/agents don't need the software getting in the way of seeing the actual credit score. That is a hindrance, not a help.

      RentSpree, Inc.

      Date: 08/05/2022

      Hello Bob, thank you for your feedback and review. Please note, TransUnion, who generates the credit report, uses a Resident Score that is calculated based on the applicant's credit history. This score is tailored specifically for the rental industry and is helpful in predicting renter outcomes. If you have any questions about the Resident Score or with any other inquiries, please contact us at *******@rentspree.com or at XXX-XXX-XXXX. We look forward to hearing from you soon!
    • Review fromMartha R

      Date: 08/01/2022

      3 stars

      Martha R

      Date: 08/01/2022

      I like the screening for credit and background. Could improve in with the following: 1. Include a authorization to release tenant information with their signature 2. Section that list other occupants instead of a Tenant section 3. Pet Section to indicate the breed and age of the pet 4. A place where the applicant can upload employment offer letters, DL and paystubs for verification of their employment. 5. Instead of using the CAN deny letter a way to Deny the applicant and not send or email your own response.

      RentSpree, Inc.

      Date: 08/04/2022

      Hi Martha, we appreciate your insight and feedback! We're happy you were able to use our tenant screening services and will look into your review to see how we can improve our features. For any assistance or inquiries you may have, please feel free to contact us at XXX-XXX-XXXX or at *******@rentspree.com.
    • Review fromThomas J

      Date: 07/31/2022

      4 stars

      Thomas J

      Date: 07/31/2022

      Time saving and efficient. Once you have an applicant this tool makes it easy for you to receive applications, supporting documents and the ability to communicate with applicants. Finally the application allows you to except or reject applications.

      RentSpree, Inc.

      Date: 08/04/2022

      Hello Thomas, thanks for your feedback and review! We're so to hear happy Rentspree was easy to use! If you need any assistance, please feel free to contact us at *******@rentspree.com or at XXX-XXX-XXXX.
    • Review fromNabila S

      Date: 07/29/2022

      4 stars

      Nabila S

      Date: 07/29/2022

      It is easy to work with. good work. my only reaction that it might be easier to print reports with application without losing so much ink.

      RentSpree, Inc.

      Date: 08/04/2022

      Hello Nabila, thanks for your rating and feedback! We're so happy that you were able to use RentSpree's screening service! If you have any questions or needs assistance, please contact us at *******@rentspree.com or XXX-XXX-XXXX.
    • Review fromKasondra H

      Date: 07/28/2022

      5 stars

      Kasondra H

      Date: 07/28/2022

      As trusting landlords, unfortunately, we've been burned by irresponsible renters recently. Therefore, I went in search of a way that didn't cost a fortune to vet new prospects. RentSpree was a Godsend! The whole process was quick and easy and gave us real piece of mind about our new renter! The only suggestion I have for improvement would be to copy the landlord on everything the (prospective) tenant gets, as far as applications ... it just kind of left me in the dark until they completed it.

      RentSpree, Inc.

      Date: 07/29/2022

      Hi Kasondra, we appreciate you rating us 5-stars! We'll review your feedback with our team but we're so glad Rentspree was quick and easy to use!
    • Review fromSherry T

      Date: 07/27/2022

      5 stars

      Sherry T

      Date: 07/27/2022

      It was such a seamless process! Everything was condensed. No chasing applicants for info! Loved it! Will use again.

      RentSpree, Inc.

      Date: 07/29/2022

      Hi Sherry, thanks for rating us 5-stars! We're so happy to hear that RentSpree is seamless to use and you'll be using it again!

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