Reviews

Review Details

• Review fromDenise A T

  Date: 08/16/2023

  1 star

  Denise A T

  Date: 08/16/2023

  A ***************** I ordered a cat toy for &**** and the following month for no reason they tried to take $39.95 from my debit card and I did not authorize that **** my bank called me and we did a fraud report.

  Electro Widget

  Date: 08/29/2023

  To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on July 14, 2023, **************** ordered the Flying Fishie Pet Toy, on that same day an offer for our monthly membership program was offered. **************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On August 17, 2023, **************** reached out to our customer service and her account was cancelled at that time.The confirmation of cancellation is C- *******. As a courtesy a refund was attempted to be issued on that date and it failed to go through. This information has been sent to the accounting department for a refund check to be mailed.We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support

• Review fromAnita T

  Date: 05/15/2023

  1 star

  Anita T

  Date: 05/15/2023

  I ordered a cat toy that was supposed to be$4.99. I was charged$19.99. I just decided it was my fault for ordering from a company I didn't know so I didn't say anything. The next month they tried to hit my account again for $58.04. Thankfully my bank caught the charge and stopped it. Now I'm having to order a new card and wait for it because of thieves. I'm so angry that my life is stressed even more because of thieves. Do not order from any company you don't know!

  Electro Widget

  Date: 05/16/2023

  To whom it may concern,Thank you for contacting ** and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on April 04, 2023, **************** ordered the Flying Fishie Pet Toy, on that same day an offer for our monthly membership program was offered. **************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We show the account was cancelled. There was never a charge for the $58.04 due to it being declined. The $19.90 charge is for the product and the shipping cost, which we show was received **************************************************************************************** **************************************** We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled.Kindest Regards,Customer Support

  Electro Widget

  Date: 05/16/2023

  To whom it may concern,Thank you for contacting ** and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on April 04, 2023, **************** ordered the Flying Fishie Pet Toy, on that same day an offer for our monthly membership program was offered. **************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We show the account was cancelled. There was never a charge for the $58.04 due to it being declined. The $19.90 charge is for the product and the shipping cost, which we show was received **************************************************************************************** **************************************** We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled.Kindest Regards,Customer Support

• Review fromNancy L.

  Date: 05/11/2023

  1 star

  Nancy L.

  Date: 05/11/2023

  If I could I would give this company a 0 because ************ charged me for my order last month and charged me again this month for ***** and I am very upset because I have money for my bills in this account and don't have money for stupid things like this. And when I called the company they told me that I was charged for a membership for that company and I wasn't aware there was going to be a bigger charge later. I looked at the reviews today and there are so many people saying things like this about this company.

  Electro Widget

  Date: 05/16/2023

  To whom it may concern,Thank you for contacting ** and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on April 08, 2023, ********************************* ordered the Silicone Oven Mat, on that same day an offer for our monthly membership program was offered. ********************************* would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On May 11, 2023, ********************************* reached out to our customer service, and we show the account was cancelled. There was never a charge for the $58.04 due to it being declined. ***************************************** We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support

• Review fromChristina M

  Date: 05/09/2023

  1 star

  Christina M

  Date: 05/09/2023

  I ordered a cat toy for 9.00$ they charged me 30 .$ and then charged me 59.$ and when I called them they were only going to give me a discount if 14. On there stuff I said no I want it all back then they said a refund for 15.$is all they can do I said no all or I was filling with the **** And after 20 on hold he came back with a 20$ refund I said no. Finally after 1 hr 8 got 8t refunded

  Electro Widget

  Date: 05/16/2023

  To whom it may concern,Thank you for contacting ** and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on April 06, 2023, ******************** ordered the Flying Fishie Pet Toy, on that same day an offer for our monthly membership program was offered. ******************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On May 09, 2023, ******************** reached out to our customer service, and we show the account was cancelled and fully refunded.05/09/2023 03:19pm - Refunded - $58.04 Trans-ID: *********** Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support

  Electro Widget

  Date: 05/16/2023

  To whom it may concern,Thank you for contacting ** and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on April 06, 2023, ******************** ordered the Flying Fishie Pet Toy, on that same day an offer for our monthly membership program was offered. ******************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On May 09, 2023, ******************** reached out to our customer service, and we show the account was cancelled and fully refunded.05/09/2023 03:19pm - Refunded - $58.04 Trans-ID: *********** Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support

• Review fromCYNTHIA D

  Date: 05/04/2023

  1 star

  CYNTHIA D

  Date: 05/04/2023

  I ordered a LED charger on 4/29 for $5 and was charged $19.95 for shipping. The ad says $5 but it doesn't say anything about shipping. I didn't check any box but 1 and it didn't have any thing to do with no subscription or getting money from my account every month. Every time I try to email it says email not found.

  Electro Widget

  Date: 05/16/2023

  To whom it may concern,Thank you for contacting ** and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on April 29, 2023, ************** ordered the LED Charging Cable, on that same day an offer for our monthly membership program was offered. ************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On May 01, 2023, ************** reached out to our customer service email, and we show was responded to. The $19.90 charge was for shipping and handling as well as the cost of the product which we show delivered **************************************************************************************** I have processed a courtesy refund on the charge of $19.90 for the cost of shipping which was $14.95 05/16/2023 02:35pm - Refunded - $14.95 Trans-ID: *********** I have also cancelled the account so no future shipping or billing will occur. The confirmation# is C- ******* Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support

• Review fromBOBBY C

  Date: 04/27/2023

  1 star

  BOBBY C

  Date: 04/27/2023

  I WAS CHARGED $19.90 AND $39.95 FOR A SERVICE THAT I DIDN'T RECEIVE. HAVE TRIED TO CALL THEM SEVERAL TIMES AND THEY ARE ALWAYS CLOSED.

  Electro Widget

  Date: 05/16/2023

  To whom it may concern,Thank you for contacting ** and providing ** with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on March 22, 2023, **************** ordered the G9S Wireless Earbuds, on that same day an offer for our monthly membership program was offered. ************** would have had to check that off if he wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On April 28, 2023, **************** reached out to our customer service and cancelled the account. The $19.90 charge was for shipping and handling as well as the cost of the product which we show delivered **************************************************************************************** I have processed a courtesy refund on the charge of $39.95 05/16/2023 02:27pm - Refunded - $39.95 Trans-ID: *********** Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support

• Review fromMickey J

  Date: 04/26/2023

  1 star

  Mickey J

  Date: 04/26/2023

  This company steals money from your account every month claiming it is a checked box for a subscription after ordering an automated fish for cat.I couldn't believe they charged shipping when I clearly checked free shipping. I went to look to see how it happened and they charged me again! I have had $19.90 charged 2 times, and 4 charges of $39.95.Canceled yesterday, and today they charged me again. I called back and have emails stating I have cancelled. We shall see.I cannot believe this sort of business continues to stay in ************** is coming for you, I am sure it will be painful as it has been to the folks you scam.

  Electro Widget

  Date: 05/16/2023

  To whom it may concern,Thank you for contacting ** and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on January 24, 2023, ************** ordered the Flying Fishie Pet Toy, on that same day an offer for our monthly membership program was offered. ************** would have had to check that off if he wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On April 23, 2023, ************** reached out to our customer service email and on April 25, 2023, he called customer service and was issued a full refund. I have also processed 3 more refunds.04/26/2023 02:51pm - Voided Trans-ID: *********** 05/16/2023 02:12pm - Refunded - $39.95 Trans-ID: *********** 05/16/2023 02:13pm - Refunded - $39.94 Trans-ID: *********** 05/16/2023 02:13pm - Refunded - $0.01 Trans-ID: *********** 05/16/2023 02:16pm - Refunded - $19.90 Trans-ID: *********** Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support

• Review fromCATHERINE D

  Date: 04/19/2023

  1 star

  CATHERINE D

  Date: 04/19/2023

  Purchased an item from them on March 16th.. Received and happy with item but not with the shipping nor what transpired the following month.April 2023 -- My bank account was debited ***** for a "monthly subscription" to their website so that I "could take advantage of their many hundreds of other quality items. Like so many others -- When placing the original order the buyer(s) unaware obviously signed up for this recurring charge. I have contacted the company ,who also does business as Electrowidget LLC , to request a full refund of my $***** and to cancel my so called "subscription". I am awaiting an answer before taking further action on BBB. I have already spoken with my bank with regards to this issue.

  Electro Widget

  Date: 04/25/2023

  To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on March 15, 2023, ************************** ordered the 24 Piece Cake Decorating, on that same day an offer for our monthly membership program was offered. ************************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We do not show any contact with our customer service at this time. I have gone ahead and cancelled the account. The confirmation# is C- *******. I also issued a refund. 04/25/2023 08:38am - Refunded - $39.95 Trans-ID: *********** Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support

• Review fromSherry H

  Date: 04/18/2023

  1 star

  Sherry H

  Date: 04/18/2023

  Its been 2 days and im still waiting for a REFUND TO My account IT was fraudulent scammed from this company I am missing ***** I filled a report with my bank I want my funds returned ASAP I dont know who gave you permission to steal from me and others what I seen in the reviews on the site. Shame on you people. ????

  Electro Widget

  Date: 04/25/2023

  To whom it may concern,Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.We show on March 21, 2023, ************** ordered the 24 Piece Cake Decorating, on that same day an offer for our monthly membership program was offered. ************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. We do not show any contact with our customer service at this time. I have gone ahead and cancelled the account. The confirmation# is C- *******. I also issued a refund. 04/25/2023 08:34am - Refunded - $39.95 Trans-ID: *********** Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.Kindest Regards,Customer Support

• Review fromAlicia W.

  Date: 04/16/2023

  1 star

  Alicia W.

  Date: 04/16/2023

  I saw that this company charged me $39.95 from my checking account and I hadnt ordered anything when I called them to have my money returned to my account I was told that I had signed up for a membership to which I had not!!Agent *** had first offered to return 25% of my money and then offered to return 50%I never end signed up for No membership!!!!I then asked to speak with her supervisor or someone above her and was told she was the best person to talk to.. ************ is robbing the people they are all over the internet taking the peoples money..I want ALL of my money back!!!I work in Law Enforcement this will not be the last that they hear from meGuaranteed!!!!************ will be SHUT down!!!!

  Electro Widget

  Date: 04/18/2023

  To whom it may concern,

  Thank you for contacting us and providing us with the opportunity to settle any misunderstandings. Hopefully, this information can alleviate some of the confusion that is leading to this complaint.

  We show on February 26, 2023, ********************** ordered the 24 Piece Cake Decorating Set,on that same day an offer for our monthly membership program was offered. ********************** would have had to check that off if she wanted the recurring monthly charge to be able to have access to our discount stores to purchase a ton of items at a seriously discounted cost. On April 16, 2023, ********************** reached out to our customer service and this charge was refunded partially, which was agreed upon.At that time the account was cancelled out, the confirmation # is C-*******. I have gone ahead and issued the other 50% of the charge. Below is the transaction IDs for the refunds.

  04/17/2023 12:17pm - Refunded - $19.97 Trans-ID: ***********
  04/18/2023 08:05am - Refunded - $19.98 Trans-ID: ***********
  
  Refunds can take up to **** business days to reflect on the account. We hope this helps clarify any misunderstanding caused and we can ensure this account is cancelled and refunded.

  Kindest Regards,
  Customer Support

  Alicia W.

  Date: 04/18/2023

  This Company says that I clicked the check box for a membership and there is clearly no box to check!!!!DO NOT ORDER anything from this company they are stealing your money through your Bank Account!!!