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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Yahoo!

      801 - 207 Queens Quay W Toronto, ON M5J 1A7

    • Yahoo!

      1708 Smith Lane Fort Mill, SC 29708

    • Yahoo!

      10 Cadillac Dr. Ste. 400 Brentwood, TN 37027

    • Yahoo!

      Unknown Tampa, FL 33629

    Customer Complaints Summary

    • 2,206 total complaints in the last 3 years.
    • 986 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/16/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      in regards to the email listed above********************, i can use it on my phone, can't login via pc bc it's asking for another verification which is **********************, once I try to use that code it STILL as it never did before wants to send another code to old phone numbers. I need these numbers removed and as I stated I always used the code they sent to ********************** but even now that is not good enough.

      Business Response

      Date: 07/29/2022

      Business Response /* (1000, 5, 2022/07/18) */
      The Yahoo Team has received the details of this complaint and has reached out to************ ******* to investigate and assist further.

    • Initial Complaint

      Date:07/16/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Yahoo use of privacy violations and antitrust against companies to disenfranchise ********************************************************************** other competition is reported in this comaint July 16, 2022 1016 to cease to desist use of privacy data and copying website design for transactions. Yahoo has also caused discrimination.

      Business Response

      Date: 07/29/2022

      Business Response /* (1000, 5, 2022/07/18) */
      The Yahoo team has received the details of this complaint and has forwarded it to the appropriate team for review.

    • Initial Complaint

      Date:07/16/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Antitrust and copying of privacy data from Yahoo July 16, 2022 1003 reported to *** ********************************************************************************** Continued torts Nd discrimination from Yahoo shall not use privacy data including website designs and copying other companies. Yahoo is in a conspiracy to ruining ************************************ to disenfranchise other. This identity theft and invasion of privacy must cease. These individuals will be reported to police.

      Business Response

      Date: 07/29/2022

      Business Response /* (1000, 5, 2022/07/18) */
      Thank you for reaching out and providing your feedback.

    • Initial Complaint

      Date:07/16/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My account************************** was hacked and I am not able to recover the account due to the backup email being changed along with the phone number. I would like recovery email be sent to my new account ********************* . Whenever I try to log in it tells me the password is good but it tries to send an email to a non existent website.

      Business Response

      Date: 08/03/2022

      Business Response /* (1000, 5, 2022/07/19) */
      Yahoo will reach out to the user directly to assist.

    • Initial Complaint

      Date:07/16/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Yahoo use of threats, privacy violations and antitrust against reveal vs unveil is errors by********** is an error with Yahoo in attempt to steal from companies to disenfranchise the public. Privacy violations by Yahoo ahall not use other companies web designs and inspurations is also copied competition is reported in this comaint July 16, 2022 1016 to cease to desist use of privacy data and copying website design for transactions. Yahoo has also caused discrimination by use *****, ****** and ***** is proprietary to small businesses.

      Business Response

      Date: 07/29/2022

      Business Response /* (1000, 5, 2022/07/18) */
      The Yahoo team has received the details of this complaint and has forwarded it to the appropriate team for review.

    Yahoo! is NOT a BBB Accredited Business.

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