Reviews
This profile includes reviews for New American Funding's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,496 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDee M
Date: 02/11/2025
5 starsDee M
Date: 02/11/2025
Amazing team, highly recommend. Thank you for a painless and easy process in moving states, one portion of the move that wasn't stressful. We thank you!!!!!These ladies are just the best.
New American Funding
Date: 02/15/2025
Thank you so much for taking the time to leave us a 5-star review, *** ***, and for the recommendation. Please feel free to contact us directly if we can ever be of further assistance. ****************************************Review fromAlexander B
Date: 02/11/2025
5 starsAlexander B
Date: 02/11/2025
Painless and seamless, best home buying experience I have had in 30 years.New American Funding
Date: 02/15/2025
Thank you for your time to submit a review and for the five-star rating, *********. Should you require any further assistance, please let us know. Respectfully, ***************************Review fromMayzie T
Date: 02/11/2025
5 starsMayzie T
Date: 02/11/2025
Buying a home is stressful, but *** and ***** were always quick to respond to any questions we had. They made the home buying process very smooth.New American Funding
Date: 02/15/2025
We appreciate your kind words, Mayzie, regarding your loan experience and recognition regarding the service Joy and ***** provided. We value your feedback and the opportunity to assist with your home financing needs. Respectfully, ***************************Review fromVeronica M
Date: 02/11/2025
5 starsVeronica M
Date: 02/11/2025
Buying a home is such a big deal and a stressful process! I loved how easy the team made it for us to go through the loan process. Art was always just a phone call away to answer any of our doubts. ****** was super helpful answering any of our questions. ***** was quick answering our emails, and processing our paperwork. Great experience!New American Funding
Date: 02/15/2025
Hello ********, we appreciate your kind words regarding your loan experience and service you received from Art. We value your feedback and the opportunity to assist with your home financing needs. Respectfully, ***************************Review fromTiffany H
Date: 02/10/2025
5 starsTiffany H
Date: 02/10/2025
Working with ****** and his team was the experience that every home buyer should have. They exceeded all expectations!!New American Funding
Date: 02/11/2025
We appreciate your feedback and look forward to sharing your feedback with our management team, *******. Please let us know if we can be of further assistance. Respectfully, ***************************Review fromDmitry T
Date: 02/10/2025
5 starsDmitry T
Date: 02/10/2025
The entire process was very fast and stress free from the start of the application to the closing. I simply provided the necessary paperwork and ****** took care of the rest. Any time i had a question ****** was very quick to respond, even on the weekends. Good luck getting that type of attention with big banksNew American Funding
Date: 02/11/2025
Thank you, ******* for sharing your experience you had with New American Funding and recognition of the service ****** provided. Customer satisfaction is our main priority, and your feedback is appreciated. Respectfully, ***************************Review fromJimmiann M
Date: 02/10/2025
5 starsJimmiann M
Date: 02/10/2025
Great service. *** ***** was fantastic to work with! **************** focused and worked with us throughout the entire process, making sure we knew the steps that were coming and what to expect. *** was referred to us and we will be referring her to others as well!New American Funding
Date: 02/11/2025
Hello Jimmiann, we are pleased to know you had a great loan experience and for the recognition regarding the service *** provided. Should you require any further assistance,please let us know. Respectfully, ***************************Review fromCorinne P
Date: 02/10/2025
5 starsCorinne P
Date: 02/10/2025
Would not hesitate using New American funding again great companyNew American Funding
Date: 02/11/2025
Thank you so much for taking the time to leave us a 5-star review, *******. Please feel free to contact us directly if we can ever be of further assistance. ****************************************Review fromNesha S
Date: 02/09/2025
5 starsNesha S
Date: 02/09/2025
I was amazed at the first interaction & throughout the entire buying process. The team worked compassionately & efficiently to meet the outlined closing dateNew American Funding
Date: 02/11/2025
Thank you so much for taking the time to leave us a 5-star review, *****. Please feel free to contact us directly if we can ever be of further assistance. ****************************************Review fromPhil M
Date: 02/09/2025
5 starsPhil M
Date: 02/09/2025
The entire ***** ***** Team worked hard to help us purchase our new home! Found home and closed withing 60 days!New American Funding
Date: 02/11/2025
We appreciate your kind words, ****, regarding your loan experience and recognition of the service ***** and your loan team provided. We value your feedback and the opportunity to assist with your home financing needs. Respectfully, ***************************
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.