Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Elite Rooter Ventura County

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

This profile includes reviews for Elite Rooter Ventura County's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Elite Rooter Ventura County has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.86/5 stars

    Average of 35 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJose G

      Date: 04/26/2023

      5 stars

      Jose G

      Date: 04/26/2023

      Review
      I woke up this morning and had sewage water over flowing in my basement from my floor drain. I called elite rooter to come assess the situation and they had a technician make it out within the hour! Skyler and Mike helped me out and kept me informed during the whole process. I had a sewer collapse in my main line, and was given multiple options with different price points on how to tackle the situation. I chose to go with a 10 foot spot repair in my front yard to completely solve my collapsed pipe. Elite rooter had operators at my house the same day and later that night I was back in full service! I was even able to finance my repair for 18 months no payment no interest. This was really able to help me because I was not expecting such a large loss in damages over night. Elite rooter is the best drain service company I’ve worked with and will definitely be the company I use for future plumbing/drain issues! If I could give more than 5 stars I would!

      Elite Rooter Ventura County

      Date: 04/28/2023

      We are always happy to hear that our customers are satisfied with our service. We understand that sewer backups can be a very stressful experience, and are glad that we were able to help you get your basement back in order quickly and efficiently.



      Thank you again for your business! We look forward to serving you again in the future.
    • Review fromConnor A

      Date: 04/11/2023

      5 stars
      Called Elite Rooter to come out and help with a backed up drain. They were there within and hour to take care of the problem.
    • Review fromFrancis E

      Date: 04/04/2023

      5 stars
      We used elite rooter service multiple times, recently we got the whole house plumbing done. Junior helped to do and they completed the work very well. They also helped to clean everything later. Also, Matt helped to add a drain additionally in our backyard. Really liked their services and would definitely recommend them.
    • Review fromJose D

      Date: 04/04/2023

      5 stars
      I made a last minute call to elite rooter when another plumber quoted me a high price. They had a coupon for a cheaper price and were at my house within the hour. Leo cleared my drain and got the job done fast.
    • Review fromFred C

      Date: 08/16/2022

      1 star
      Well I will start with front man John who first came to my house on July 6 th, he sold me on an install Reno for a bathroom in my basement. He was all positive at the time about a completion of the job in 4 weeks, it now Aug 16 th and still not near completion. On July 6th he told me that Elite has all the people to do the whole job, not true !!! First the crew shows up at 10 am and leaves at noon, next their drywall guy is busy in the mountains for 8 weeks, next the framer who was one of their guys showed up and framed the doorway to small, oh ya this a contract for an ADA bathroom. Next no drywall guy or flooring guy, no electrician. With frustration I went out and found the Real Tradesmen to do the job. Their Foreman Connor who has all the answers says there must have a miscommunication between John and myself. All the tradesman I found to do their work, I had to pay. The initial contract is for $22,000.00, and I have already paid an additional $6000.00, to get the work done. The one and one subcontractor they brought in was the painter, who ironically showed up at 8am and worked till 6pm for 2 days and done great job. I have had two licensed contractors come and inspect their work and give me quotes on what they would have charged. Both were in the range of $7000.00 less than Elite Rooter. They had already threatened my with a lien on my house, which
      Appears to be standard procedure for a Fly by Night Company. I am going to pay the 50% balance and proceed directly to court with my lawyer.It amazes me that a company with their business practices is allowed to operate, Buyer beware I guess. Poor work, bad communication, If I ran my business like this I would have one

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.