Reviews

This profile includes reviews for Evans Tire & Service Centers's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Evans Tire & Service Centers has 18 locations, listed below.

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  Evans Tire & Service Centers

  901 Hacienda Dr Ste A Vista, CA 92081-6496

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  Evans Tire & Service Centers

  3655 Sports Arena Blvd San Diego, CA 92110-5237

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  Evans Tire & Service Centers

  13205 Poway Rd Poway, CA 92064

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  Evans Tire & Service Centers

  399 Broadway Chula Vista, CA 91911

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  Evans Tire & Service Centers

  5349 Jackson Dr La Mesa, CA 91942

Review Details

• Review fromRyan Z

  Date: 12/20/2023

  1 star

  Ryan Z

  Date: 12/20/2023

  Horrible customer ********************** and rude employee *****************************. The workers scratches up the rims on my truck and tried to blame me for it. They then stopped work and made me wait all day at there store.

  Evans Tire & Service Centers

  Date: 12/21/2023

  Dear ****,
  
  Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience this may have caused you. Our goal is to provide thorough and reliable service to all of our customers, and it appears we fell short in this instance.
  
  We take your feedback very seriously and will be addressing these issues with our team.
  
  If you have any further concerns, please do not hesitate to contact us at ****************.
  
  Thank you again for your business and feedback.

• Review fromEddie M

  Date: 09/20/2023

  1 star
  For Falken Ziex CT60. Left a review and was asked to contact customer ********************** center via this email. When I called your call center I was quoted a price that would beat discount tire by 10%. Discount tire total would have been $720.80. When its time to pay I tell store manager that price did not reflect quote. He said, today is Saturday and I will have yo keep your car until Monday so you can contact customer ********************** and you can handle your problem with them. Told him that was unfair and then he said I will match what they told you and give you a free oil change. I said ok, total comes up on the screen and it shows no discounts at all nor a free oil change. Please check recordings at La Mesa store for time of receipt so you can see how your store manager handled this situation. I also asked that the *********** on alignment was way off and numbers are too close after he said I needed an alignment or else tires wouldnt last more than 2 months. Very hard to trust Evans when you guys reward this type of behavior towards customers. Im eager to see how this is resolved - thank you!

• Review fromSimon C

  Date: 07/24/2023

  2 stars
  Dez "diagnosis is only a process of elimination" it is not a solution. It is a best guess. This guy talks over all of the other employees and just is a mouthful of words with no meaning. Full of $#@&Paid for a diagnosis and they couldn't even find the part. Basically wasted 3 hours of my life on a guess

• Review fromRonald G

  Date: 05/08/2023

  1 star
  I had one of the worse service experiences in my life at **************. On my way to a meeting, I blew a tire. I barely was able to drive to ************** on **** First Ave ********* **. When I arrived, I was immediately told I needed to replace all 4 tires because my car is all wheel drive. This is the first Ive heard of this, after owning my car a couple of years. The attendant insisted and said they would not replace the tire, unless I got 4. Then he proceeded without using any tools to tell me my treads on all my tires were bad. I think they assumed I was desperate and they could take advantage of me. I ended up needing to tow my car to Discount Tires. Discount explained the manufacturer may recommend 4 tires but its just a recommendation as a consumer its my choice. I should never be forced into anything unless the tires are truly unsafe. They used a hand held tool and found my treads would be good for some time. They replaced my tire in 30 minutes although they had a line as they felt so bad about my poor treatment at Evans. The whole experience was eye opening on how Evans Tires conducts business. I was patronized and disrespected because a poor performing tire shop wants some sales. As I waited for my tow over an hour on that lot. I saw 5-7 people doing nothing but twiddle thumbs and hangout. I knew I was at a very low performing location that lacked leadership.

• Review fromMichael H

  Date: 05/05/2023

  1 star
  ** DON"T LET THEM TOUCH YOUR ENGINE MOUNTS **I have been doing business at this location since 2019, have spent over $9K, and have received relatively good service during this time. This negative review and one star rating is related to my most recent interaction with Evans Tire. I will never again use Evans Tire for my automobile maintenance. Both times (****** miles apart) they replaced engine mounts on my 2013 ***** Odyssey, the transmission was trashed to the point it had to be replaced ($5,000 in repairs each time). Evans says there is no correlation between the engine mount replacement and the transmission issues and have denied any of my claims. Both times the transmission was OK when I drove it in to get the engine mounts replaced, and both times the minivan was barely drivable afterward. I had to limp it to the transmission shop in both instances. In both cases, the resulting transmission behavior was the same. When leaving a stop light, the engine would rev to ***** RPMs and then slam into 2nd gear and would repeat this when switching to 3rd gear. While traveling at a steady 45 MPH, the transmission would shift into neutral and then slam back into gear. So very disappointed with their lack of ownership of the issue, and I'm out $10,000 in transmission repairs. Steer clear of this place if you need your engine mounts replaced.

• Review fromJerry L

  Date: 11/09/2022

  1 star
  I purchased a 100 amp alternator from Evans tire. (Have receipt) The alternator failed immediately and I returned to Evans tire. They said they woul warranty it. Good so far. A few days later I noticed my off road jeep was having 12 volt power problems. Had battery checked at car Quest ********, it was fine. It had to be the new alternator from Evans Tire. The tech at Evans tires (*** is his name) said he only had a 65 amp alternator and that is what he installed. Again I payed and ordered a 100 amp unit due to power needed for jeep. I went to another repair shop Precision Tune of ********, they pulled off the alternator and it was as the Evans tech had said was a 65 amp alternator. I went to Car Quest ******** and purchased the correct 100 amp alternator and had it installed. Now all is well. Correct power as needed.So fraud in the order and in addition no contact from Evans on changing the order without my permission. By the way the new alternator at car Quest was about $60.00 less than what Evans charged.Its sad what is happening in the auto repair business. For me I have been involved in cars for 50 years (Auto Racing) So these repair shops can't get to me and i lot of cases it anghers the manager when you question his or her knowledge.(Happened at Evans Tire).So I am out $379.98 dollars for the substandard product and possible fraud in the order.I will not roll over, unless I get my funds back, I will give them the 65 amp alternator, I will definitely seek justice in the court.**************