Reviews
This profile includes reviews for EcoWater SoCal's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 57 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRicardo H
Date: 12/27/2024
5 starsRicardo H
Date: 12/27/2024
*. *****...Cordial, professional, and helpful...what more can you ask for?
EcoWater SoCal
Date: 05/16/2025
*******, Thank you for the kind words and 5-star review! We couldn't agree moreJ. ***** is the definition of cordial, professional, and helpful. We're so glad he made your experience a great one!If you know someone who would appreciate the same level of service and water quality, be sure to ask us about our referral program. Wed love to thank you for sending them our way!We appreciate your support and look forward to serving you again.Review fromLuana S
Date: 12/20/2024
5 starsLuana S
Date: 12/20/2024
****** ***** and the installation team has been a great blessing to me in stead of carrying those 5 gallon bottles in which I hurt my back, all I have to do with my Ecowater System is go to the faucet and I have ************** also I'm bathing and washing my clothes with better water that's good for my pipes. You have to figure in yearly filters $150 and every 3 to 5 years serving of the system $450. Approximately costs. Thanks ****** ***** for being so patient with interrupting you as you were helping today. Your kindness is appreciated. ***** loves you all. BlessingsEcoWater SoCal
Date: 12/22/2024
Thank you so much for taking the time to share your experience with ****** ***** and our installation team! Were delighted to hear how your EcoWater System has made such a positive impact on your daily life, from enjoying ************** straight from the faucet to the benefits for your homes pipes and laundry.****** is truly a valuable part of our team, and were glad his patience and kindness made your installation experience even better. Your thoughtful words mean so much to us, and well be sure to pass along your gratitude to ******.Thank you again for your trust in EcoWater Systems of *******************. If you ever need assistance or have questions, were always here to help.Wishing you continued blessings and great water quality!Review fromDavid S
Date: 12/04/2024
5 starsDavid S
Date: 12/04/2024
The customer service at ********* ****************** is great, one of the best experiences I have had with customer service. My customer service representative name was ***** *****, he was friendly and knowledgeable of the system I had and was able to translate my limited understanding of the product to a working order for an experienced tech to understand before his visit to my location. Great work by your employee *****, Echo Water SoCal hopefully you are aware of how lucky you are to have him as an employee. D.S. Of San DiegoEcoWater SoCal
Date: 12/05/2024
Thank you so much for taking the time to share your experience with Ecowater SoCal! We are thrilled to hear that ***** provided you with friendly, knowledgeable service and made the process seamless.Your kind words mean the world to us, and were lucky to have team members like ***** who go above and beyond for our customers. Rest assured, your feedback will be celebrated with the team!We truly value your support and look forward to continuing to provide you with top-notch service. If you ever need assistance, dont hesitate to reach outwere here to help!Review fromTracey S
Date: 10/07/2024
5 starsTracey S
Date: 10/07/2024
****** ***** showed up on time, was very courteous and left a clean workspace. We had our filtration system installed and scheduled through Eco Water Systems, they were very thorough and confirmed our appointment and item ordered. We are very satisfied with the services rendered.EcoWater SoCal
Date: 10/08/2024
Thank you for sharing your positive experience with us! Were thrilled to hear that ****** was punctual, courteous, and ensured a clean workspace. Its great to know that our team at EcoWater Systems provided you with thorough service and confirmed all details to make your installation smooth and efficient. Your satisfaction is our top priority, and were so glad we could meet your expectations.Thank you again for your kind words, and please feel free to reach out if theres anything more we can do for you. Enjoy your new filtration system!Review fromMarychris F
Date: 10/07/2024
5 starsMarychris F
Date: 10/07/2024
I just spoke with ***** from customer service and he was super helpful and so nice! Glad we selected Ecowater to filter and soften the water coming into our home.EcoWater SoCal
Date: 12/05/2024
Thank you for your kind words and for sharing your experience with *****! Were so happy to hear he was helpful and provided excellent service.Were equally thrilled that you chose Ecowater to filter and soften your homes waterwelcome to the family! If you ever need assistance or have questions, dont hesitate to reach out.Heres to clean, great-tasting water and continued satisfaction!Review fromMariann F
Date: 10/02/2024
5 starsMariann F
Date: 10/02/2024
They are a great team and company, they are selling a good solid product. **************** is amazing and fast response. Always helping and super easy to follow their instructions in case you need it.I can only recommend the to everyone!EcoWater SoCal
Date: 10/03/2024
We are very appreciative, *******, for you sharing your positive experience with EcoWater SoCal. We work hard to provide solid home wellness products for air purification, water filtration, and plumbing services. Remember, as you recommend our services, we do have a referral program - so if someone becomes a customer from your referral, be sure we know so you are rewarded!Review fromJon C
Date: 10/02/2024
5 starsJon C
Date: 10/02/2024
I worked with ******* ****** with customer service. She was very knowledgeable and was quickly able to help address my concerns. Not only that, she was very friendly,Kind and patient with and to me. She also after the call followed through to her promise and sent me the needed info I needed. Big thank you to *******!!EcoWater SoCal
Date: 12/05/2024
Thank you for sharing your experience with ******* ******! Were so glad to hear that she was able to address your concerns quickly and with such kindness and patience. Her dedication to following through truly reflects our commitment to excellent customer service.Well be sure to pass along your kind words to Marissashell be thrilled to hear she made such a positive impact! If you need anything else, dont hesitate to reach out.Review fromNoemi M
Date: 08/20/2024
5 starsNoemi M
Date: 08/20/2024
Great ***************** Very rare to encounter this type of **************** They. Are about their customers and make sure their agents do too. They weee very helpful and patient. Im glad to have them as my service provider for my home water system.EcoWater SoCal
Date: 08/21/2024
Thank you so much for your wonderful review! Were thrilled to hear that you had such a positive experience with our team. Providing exceptional service is our top priority, and it's rewarding to know that our efforts made a difference for you.If you ever need assistance in the future, please dont hesitate to reach out. Were here to help and ensure your home water system remains in top shape.Thanks again for your kind words and for choosing us as your service provider!Review fromJohn N
Date: 06/24/2024
5 starsJohn N
Date: 06/24/2024
*************************** was super helpful and answered my questions regarding new filters and scheduling an annual review for our home.EcoWater SoCal
Date: 06/25/2024
Thank you so much for your wonderful review! We are delighted to hear that *************************** was able to assist you effectively with your questions about new filters and scheduling your annual review. Our team strives to provide the best service possible, and it's always rewarding to hear positive feedback from our valued customers.We appreciate your trust in ******************** So Cal and look forward to continuing to serve you. If you have any further questions or need additional assistance, please do not hesitate to reach out.Thank you for choosing Ecowater So Cal!Warm regards,********************* GMReview fromAl B
Date: 06/04/2024
5 starsAl B
Date: 06/04/2024
I cannot thank ****** (and Eco Water) enough for the incredible service he provided for me when he came to service my water softener unit. From the moment he arrived, he was professional, efficient, and extremely knowledgeable. Not only did he quickly diagnose and resolve the issue with my system, he took the time to explain everything to me in a way that I could easily understand.******** customer service went above and beyond my expectations. He patiently answered all of my questions and made sure I was completely satisfied with the work he had done before he left. His friendly and helpful demeanor made the entire experience stress-free and enjoyable.Thank you, ****** & Eco Water, for going the extra mile and for being so awesome at what you folks do.EcoWater SoCal
Date: 06/05/2024
Thank you for sharing your wonderful experience with ****** and Eco Water SoCal! We are thrilled to hear about the exceptional service you received. ******** dedication to providing professional, efficient, and knowledgeable service is truly commendable. It's fantastic to know that he not only resolved the issue with your water softener unit promptly but also took the time to ensure you understood everything clearly.We are delighted that ******** customer service exceeded your expectations and that he made the entire process stress-free and enjoyable for you. Your kind words and appreciation mean a lot to us. We will make sure to pass on your feedback to ****** and the team at **********Thank you for choosing Eco Water. We look forward to serving you again in the future!Warm regards,Eco Water Customer Support
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.