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Business Profile

Air Duct Cleaning

Planet Duct

Reviews

Customer Review Ratings

4.97/5 stars

Average of 130 Customer Reviews

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Review Details

  • Review fromElaine A

    Date: 07/10/2023

    5 stars

    Elaine A

    Date: 07/10/2023

    Had our dryer vent cleaned and discovered there was a large Clump of lint at the very top on our roof! The guys were great about getting it all cleaned out and now our dryer works so much better!!!

    Planet Duct

    Date: 08/17/2023

    Thank you for allowing us to serve you. I am glad your dryer works better now.
  • Review fromBecky C

    Date: 07/06/2023

    5 stars

    Becky C

    Date: 07/06/2023

    Online appointment scheduling very easy with automatic reminders sent as date and time approached. Service was thorough and informative. I knew what the team was doing with each step of the process. Cleaned ducts, dryer vent, and a/c coil, which I added to the job after their arrival. Team was pleasant and professional. Pictures taken to show work. So pleased.

    Planet Duct

    Date: 08/17/2023

    Thank you so much for hiring Planet Duct to clean your air ducts. We look forward to serving you again.
  • Review fromDaniel K

    Date: 07/04/2023

    5 stars

    Daniel K

    Date: 07/04/2023

    Their team was young but thorough. Cleaning and sanitizing after a sewer flood was completed within the time frame provided.

    Planet Duct

    Date: 08/17/2023

    Thank you for choosing Planet Duct. I am glad we could help.
  • Review fromJennifer L

    Date: 07/04/2023

    5 stars

    Jennifer L

    Date: 07/04/2023

    Very professional and courteous. Easy to schedule and the work was completed well. Would hire again.

    Planet Duct

    Date: 08/17/2023

    Thank you for reviewing Planet Duct. I am glad you are pleased with the service.
  • Review fromBarbara B

    Date: 07/03/2023

    5 stars

    Barbara B

    Date: 07/03/2023

    Kept at long search for dryer vent disconnect.eventually locating it in basement crawl space ceiling joists. Others have not been able to find it. Vacuumed up years of lint and gave referrals to couple companies that can fix the problem. Had been installed incorrectly in ****. Quite the potential fire hazard.

    Planet Duct

    Date: 08/17/2023

    Thank you for choosing Planet Duct. I am glad we could serve you.
  • Review fromNikki T

    Date: 06/18/2023

    5 stars

    Nikki T

    Date: 06/18/2023

    Easy to schedule, they came on time (there were 2 of them), explained every thing they were doing and were very polite; even though they were doing quickly, the job was very thorough nd the price was very reasonable; I also appreciated that I received before/after pictures. For reference, my dryer is on the 2nd floor and vents through the roof.

    Planet Duct

    Date: 08/17/2023

    Thank you for hiring Planet Duct for your dryer vent cleaning.It was a pleasure to serve you.
  • Review fromNicole Y

    Date: 05/25/2023

    5 stars

    Nicole Y

    Date: 05/25/2023

    Very thorough service, and they explained everything in detail that was done. Very courteous and professional.

    Planet Duct

    Date: 08/17/2023

    Thank you for hiring Planet Duct for your duct cleaning.I am glad we could help.
  • Review fromJames H

    Date: 05/15/2023

    5 stars

    James H

    Date: 05/15/2023

    One of the most professional companies I have ever worked with. The technicians were, courteous, efficient, and competent. I commend ****** and ******* and would/will contact them in the future as needed. ************

    Planet Duct

    Date: 08/17/2023

    Thank you so much for reviewing the service at Planet Duct. I am glad we could help.
  • Review frommike h

    Date: 05/15/2023

    5 stars

    mike h

    Date: 05/15/2023

    The team from planet duct was exceptional . very professional and the work was second to none. highly recommend Planet Duct

    Planet Duct

    Date: 08/17/2023

    Thank you for allowing Planet Duct to clean for you. We appreciate the kind review.
  • Review fromLINDA J

    Date: 05/09/2023

    5 stars

    LINDA J

    Date: 05/09/2023

    I think I got excellent service! The two young men who came to our home were professional and courteous . They explained everything up front and were patient when I followed them around asking questions. They did a thorough job and cleaned up afterwards. They found a Pepsi can from **** (it was a 50-year celebration can) in one of our ducts. Our house was build in **** and that can was in there for 37 years! I would recommend Planet Duct.

    Planet Duct

    Date: 08/17/2023

    Thank you for choosing Planet Duct for your air duct cleaning. Its always interesting to find cool stuff in the air ducts.

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