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Business Profile

Ecommerce

Welldik Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 29 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased an item from this company end of Dec and have not received it. Was supposed to get by Jan 8

  • Initial Complaint

    Date:01/29/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw an advertise ment for a scooter, on Facebook, said it was Walmart but after I gave card info and was completed it changed from Walmart to Welldik Inc. I waited almost 2 months. Tried looking up the company and it’s all ascam. This is not the first time I had seen on Facebook that I ordered and it was fraud. I blame Facebook and direct express cause they won’t credit e back cause I was the one that ordered it. I’m departing then also. I just want y refund and back on my card.

  • Initial Complaint

    Date:01/24/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered two scooters from Welldik Inc on 11/22/23 & never received my ordered. I attempted to email, but was sent back a "non-deliverable" message. The following is my receipt:
    Receipt from WELLDIK INC

    Receipt #*********



    AMOUNT PAID
    $82.38
    DATE PAID
    Nov 22, 2023, 8:27:28 AM
    PAYMENT METHOD

  • Initial Complaint

    Date:01/22/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ON November 21.2023 i orderd a scooter from WELLDIK company and never received the product. Its been 2 months since this order was placed in the amount of $53.19

  • Initial Complaint

    Date:01/18/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a scooter from this company. They advertised themselves as qvc. I never received the scooter. The last contact with them offered me 55% of my money back. See attached. When I expressed my thoughts on the "offer", I haven't heard anything else from them. It's a shame they take advantage of the elderly and handicap.

  • Initial Complaint

    Date:01/16/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Click on an ad for a electric scooter and have not got the scooter. It's been almost 2 months.

  • Initial Complaint

    Date:01/07/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/5/23 I ordered a Scooter from this
    Company as i Have have SLE Lupus, asthma, multiple myeloma. I never recieved anything so I sent An Email and was told It was sent out. I tracked it and it says it was ‘handed off’ but I never got a thing.

  • Initial Complaint

    Date:01/07/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid Welldik, Inc. with a Chase Freedom Credit Card for a 35 lb. portable scooter on 12/24/23 for $53.15. No confirmation. No copy of the Paid invoice. Never heard from them. Called and no answer several times. Research online shows that the Company is a fraud and this whole process is a scam. I'll see if the credit card company will reverse or cancel the charge. I'm an Army veteran and needed this to get me around. Nice way to say "Thanks for Your Service".

  • Initial Complaint

    Date:01/04/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered mini scooter in early December, received conformation and then later in December an email saying item has been shipped to arrive about December 20 or so. Never heard from them again. Product never delivered, no answer on the phone when I called. I took a chance and got spammed. Will cancel payment on credit card, but need to let the world know they are a big scam.

  • Initial Complaint

    Date:01/04/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was charged an amount of $39.85 for product that was never sent. It was placed on a credit card that I already contacted. This must be stopped to protect other people.

Welldik Inc is NOT a BBB Accredited Business.

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