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Business Profile

Ecommerce

Welldik Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 29 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/03/2024

    Type:Product Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PURCHASED FOLDABLE SCOOTER ON-LINE 11/30/2023. WELLDIK, INC. RECEIPT NO. *********. CHARGED $53.19 TO MY CREDIT CARD. CHARGE IS ON MY CREDIT CARD STATEMENT. HAVE
    NEVER RECEIVED PROMISED MERCHANDISE. EXPECT SOMEONE TO REFUND MY MONEY.
  • Initial Complaint

    Date:01/02/2024

    Type:Delivery Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw an advertisement for a unique collapseable guitar on my tablet and placed an order on December 12, 2023..as of today the only thing I have received was a bill from my credit card from Welldik Inc ************ **.. for the $45.96.. I have not received the guitar nor any correspondence from this company.. I really wanted the guitar ,but fear it is a scam, as I have not been able to reach the company....
  • Initial Complaint

    Date:12/12/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company is Welldik Inc.Using a credit card I purchased an electric scooter for use by a disabled person. I recently received a receipt from Welldik Inc. for this. I ordered it on 11/22/23 and the receipt was dated 11/23/23. I made a second purchase of the same scooter a few days later but thankfully have not received any notice about it from Welldik. Many people who have bought this item now feel it was a scam and I believe it too. The receipt said to contact them about any questions but the email address they gave does not exist. My email to them could not be delivered. Thank you, *******************/***************************
  • Initial Complaint

    Date:12/11/2023

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a scooter on November 16. I still have not received it and cannot get any help from their customer service about it's whereabouts. I keep emailing with them, but it is just a runaround.
  • Initial Complaint

    Date:12/11/2023

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased 3 package contents totaling $200.13 November 22, 2023 No delivery as of December 12, 2023 Phone number listed keeps just hanging up when calling.Want restitution or products delivered.
  • Initial Complaint

    Date:12/10/2023

    Type:Product Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i ordered a scooter for my disability it was on ******** ***** called qvc flash mob so i thought it was real everyone saying it was a scam cause these scooters cost a lot more money

    Customer Answer

    Date: 01/10/2024

    everything ok   got a refund from the company then changed my debit card    sorry and thank you so much
  • Initial Complaint

    Date:12/03/2023

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******** has ads pretending to be QVC advertising scooters. They also have ads pretending its from Amazon.They never follow through.I have tried contacting ********. Have reported these ads for a long time. Tried ordering a scooter thinking maybe they were for real if ******** never removed them. Nope. Its a scam.Receipt from WELLDIK INC Receipt #****-0784 AMOUNT PAID $55.10 DATE PAID Nov 27, 2023, 11:59:45 AM
  • Initial Complaint

    Date:11/29/2023

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered an electric Wal-Mart scooter on Nov 25,2023 and have not received any communication with customer service on when it will ship. Reading reviews this company is a scam. False advertisement of products that they dont have. I will contact my bank and have them charge back the scammer.

    Customer Answer

    Date: 12/19/2023

    So it is alright to s**** people out of money? I paid for a product that was never sent. Im not the only one that got scammed. Glad you protect consumers. NOT
  • Initial Complaint

    Date:11/29/2023

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a motorcycle lift and haven't received it I've called the company an no answer I've emailed them and haven't heard anything back

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