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Business Profile

HMOs

Anthem Blue Cross And Blue Shield

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Anthem Blue Cross And Blue Shield's headquarters and its corporate-owned locations. To view all corporate locations, see

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Anthem Blue Cross And Blue Shield has 2 locations, listed below.

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    Customer Review Ratings

    1.04/5 stars

    Average of 25 Customer Reviews

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    Review Details

    • Review fromMichael I

      Date: 12/04/2023

      1 star
      Devoted my total knee revision evenly though I'm in extreme pain abs can barely walk with a cane. Appeal process is a joke. Had my doctor serve an appeal letter to the number they gave but they act like they can't find it. Trash company!
    • Review fromLori L

      Date: 07/19/2023

      2 stars
      $876 dollars a month. Can you believe it? I waited one month to see a doctor listed as in network in the app I was told to down load. To get a referral ( what a joke that is) at 62years old I need a referral to see an eye doctor? When I called for referral info I was told they except blue cross but not the plan I have. When I called the insurance company 4x in one day not one employee was able to help. I called the ********** to ask why they are in network on the list if they do not take the plan? Again we take some of the blue cross plans. Why I ask have I spent more than 4 hours trying to find an eye doctor? Why if you sign in with your policy number both on line and in the app are their Doctors listed who do not take your plan. Ten thousand dollars a year for health insurance oh and by the way the plan I took was they only plan they offer in ***. $10,000 a huge deductible before they really pay out. But they did send a letter saying they will ask for 20% more in ****. That you can count on.
    • Review fromJen G

      Date: 08/20/2022

      1 star
      Just got out of SHOULDER SURGERY!!!! Husband went to pick of medication and BCBS denied the claim! They said it wasnt cancer or end of life care ARE YOU KIDDING!!!! 2 days later they denied the claim so we could finally pay out of pocket, puking in pain. Shame. On. Them. Criminals.
    • Review fromBooker P.

      Date: 08/16/2022

      1 star
      I have been trying to get my wife of 10 years added to my insurance (Anthem thru my employer) She is diabetic and needs her meds. I was initially told to submit a marriage certificate and then a copy of our tax return. My wife submitted the full return and the marriage certificate. Yesterday we found out they only wanted the 1st page of the return and the copy we sent wasn't clear. A supervisor told me I need to suit the form thru a "special" web link that she didn't have. I spent over an hour on the phone being transferred repeatedly before finally being told to just go to the company benefits page ( the exact place I submitted the forms in through first place!) Frustrated I asked to file a complaint and was told, they do not have a platform for me to file a complaint; I was told to file a support issue... my wife still isn't covered. I don't have a single number to call. Representatives would not provide their employee numbers and I am seriously considering resigning from this new job simply because I can't really respect A company that would allow such incompetence towards their "valued" employees.
    • Review fromJoel C

      Date: 08/01/2022

      1 star
      I am paying $153.64 per week for this highway robbery health insurance yet I am still paying healthcare providers, co-pays and for prescriptions. I have reached out to BCBC Anthem and they just read from a script basically telling me that that is the way it is and there is nothing they can do. I have also reached out to my employer, and they just read from a script and told me the same. How is this company allowed to do this? I have read the other complaints and it seems that a class action lawsuit may be brewing. Fortunately, I just changed insurance which should save me approximately $400.00 per month. I wish I could give this company negative 5 stars.

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