Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pillows

Pacific Pillows, LLC

Reviews

Customer Review Ratings

4.28/5 stars

Average of 153 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSusan B

    Date: 11/07/2023

    5 stars
    Love the pillow. Have been having lots of neck/back issues, and have tried several pillows. This is the one that worked! High quality, no allergens that I've noticed (I have many allergies).
  • Review fromJoseph S

    Date: 11/06/2023

    5 stars
    We have purchased pillows and blankets. Always being better than expected.
  • Review fromDavid S

    Date: 10/28/2023

    5 stars
    Awesome! Best pillows Ive ever owned! Fixed my neck issues
  • Review fromKarla B

    Date: 10/04/2023

    5 stars
    Very comfy!! Love the pillow! Just like the one at the motel.
  • Review fromJoseph L

    Date: 10/02/2023

    5 stars
    Very nice and what I expected from getting exactly what was in our Time Share. But found we needed it to be ******/more medium density. Feels great and nice quality materials.
  • Review fromJeff S

    Date: 09/17/2023

    5 stars
    Very nice pillow! Just the one that I was looking for.
  • Review fromDEBRA G

    Date: 09/14/2023

    2 stars

    DEBRA G

    Date: 09/14/2023

    They aren't as full as I thought they should be.

    Pacific Pillows, LLC

    Date: 09/15/2023

    Hi *****,

     

    Thank you for leaving a review for us. Please contact ********************** if you would like to set up a free shipping return or exchange for a ****** more supportive pillow.

     

    Best,

    Pillows.com 

  • Review fromKaren D

    Date: 09/12/2023

    4 stars
    Pillows not quite what I was expecting, a little firmer than I remembered. Tag different also, so perhaps manufacturer changed?
  • Review fromLinda K

    Date: 09/12/2023

    4 stars
    Love my new pillow. I always have a hard time finding a flat pillow that I like... I first ordered a soft one but it was way too soft and flat for me. I received a replacement that was considered firm, I do love it, but feel that there could have been a little more filling in it. Thanks pillows.com.
  • Review fromLesley & Cory P

    Date: 09/05/2023

    4 stars
    Second Time we bought the mattress cover, love the softness, **************** warrenty its 5yrs, which is correct.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.