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Business Profile

Subscription Agents

Gods Glory Box LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Subscription Agents.

Complaints

Customer Complaints Summary

  • 47 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered and paid for a full year subscription of a monthly box subscription. I received three total boxes and they were filled with repeats of the same stuff month to month. They didnt respond to any correspondence concerning duplicates and gave no notice when they stopped sending the boxes all together. I require an apology and refund!

  • Initial Complaint

    Date:04/21/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I discovered Gods glory box several years ago, and based on their Christian ********* I paid for a one year subscription. I was very pleased, so when it came time to renew, I Purchased a lifetime subscription for $500.00. Months later, I stopped receiving my monthly boxes, and made several attempts to contact the company. *** sent numerous emails, called the business phone number numerous times, contacted them on ******** messenger, and even wrote a letter; all with no response from this company, or any employee therein. Their website has been completely shut down, and now are those of us who were faithful are now left out in the cold, minus our hard earned money. $500 is a lot of money for anyone, especially now, and my desire is to receive it a full refund for the lifetime subscription only. This company apparently notified NONE of its loyal and faithful customers of its failing, and simply stopped sending products paid for in advance, and disappeared into thin air. With what I assume was tens of thousands of our dollars! As I file this complaint, I do not have access to a receipt, contract, or pictures, as none were EVER provided to me, and quite frankly, I dont remember if I paid using PayPal, or a credit card. I will be locating my original purchase transaction in the coming days, and will add my proof of purchase to this complaint once I do.

  • Initial Complaint

    Date:04/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband ordered a monthly lifetime subscription to receive a box every month from this company and there have been no boxes for several months. No explanation, no reply to email, no answer or correspondence whatsoever. I am very disappointed as this was a ********* based company and it was to be supporting other ********* companies. I would like an explanation as to why it has stopped and maybe even some kind of apology to my husband for the $500 spent.

  • Initial Complaint

    Date:04/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid over $1000 for a lifetime membership to receive boxes of hope from this company and they stopped sending them only after a couple of months. I have attempted to call and email and there is no way to get a hold of anyone; I feel I've been robbed.

  • Initial Complaint

    Date:03/13/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered Godsglorybox for myself for Christmas and I paid for the entire year upfront. I only received 3-4 monthly boxes and havent received any since and the website has been closed!!!

  • Initial Complaint

    Date:02/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I initially signed up for a 12 month subscription and everything was fine so after the year was up I renewed for another year. I received a couple more boxes and then they stopped sending them. I have since moved from the address that the boxes were being sent to. Id like to be refunded the money spent but Im not holding my breath.

  • Initial Complaint

    Date:01/23/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I subscribed to a 12 month subscription and only received a couple boxes. The first box was great but the next 2 were filled with junk. I haven't received a box in months and their website is gone. They need to refund me my money

  • Initial Complaint

    Date:01/21/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had been a long-time customer of ******************** for a couple of years and enjoyed receiving the monthly subscription box. My subscription was about to end and the company had a half-off sale offering subscriptions at half price. I thought this was a great deal and because I enjoyed it so much, I decided to purchase the lifetime subscription. Since it was half off, I purchased a lifetime one for my sister.For both subscriptions, I paid $1,000. In less than 6 months the company suddenly stopped sending the boxes. You can no longer log into your account and even though there is a phone number you can find online, they do not call back. For them to offer lifetime subscriptions knowing that they would be stopping their delivery soon thereafter is so wrong! I feel like they offered this incredible price to convince people to sign up so they could take the money and run. They did not bother to contact any customers to notify them of anything. Due to the amount of money paid to them, it should be criminal activity and they should pay everyone back what they charged them.I will need to research my payment method to show when I paid them and how much, but I can provide that information to you when needed. Any assistance in resolving this is greatly appreciated.Thank you!

  • Initial Complaint

    Date:01/20/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid $144.00 for ONE year of service, which was to mail a Box of a varity of items with a Christian ************* was to run January * December 2022. Only received 4 boxes. Call repeatedly with no voice mail option. Said mail box was full. I emailed and sent messages to their chat system many times. NO RESPONSE.Very disappointed with how this turned out.

  • Initial Complaint

    Date:12/22/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I subscribed to a 6-month subscription to God's Glory Box in October 2021. The introductory box was great but all packages afterwards, when I did receive them, was a bunch of junk. I don't feel it was aligned to their description on their website, which no longer exists. I tried canceling my recurring subscription in March 2022 but they still charged the $162 for the next 6 months and then again in August 2022. I received one additional box after the March 2022 payment but no more after that. Since there is no longer a website, I don't know how to cancel my recurring subscription and I don't want to keep getting charged $162 every 6-months for no product. I have emailed them, but they do not reply.

Gods Glory Box LLC is NOT a BBB Accredited Business.

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