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Business Profile

Subscription Agents

Gods Glory Box LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Subscription Agents.

Complaints

Customer Complaints Summary

  • 47 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/19/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a lifetime membership and the boxes stopped coming in October. I thought it was because I moved but it seems they are no longer fulfilling boxes. My old address this was purchased under was *************************. I am not holding my breath that I will get a refund. I would have to check if I paid via paypal or credit card - happy to dig for the receipt once I know this will be investigated. The attachment proves I purchased the lifetime membership but cannot remember the exact dollar amount. Please advise.

  • Initial Complaint

    Date:12/13/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a year subscription and Ive only received a few boxes. Boxes that said have been sent have not ever been received. I would like my money back.

  • Initial Complaint

    Date:12/10/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have subscribed for several years. This year they charged my acct for $288 in September but stopped sending the boxes. I have emailed NUMEROUS times with no response. I have messaged them on IG with no response. I have sent a text message to the phone number I found online. I have left voicemails at the number I found online and I have mailed them a letter. All of this with no response. I did find on their website at one point that they are closing and will issue refunds, but still have not received anything in the form of a refund nor a response. Im very disappointed and angry. This is not how a Christian ******** should be treating their customers.

  • Initial Complaint

    Date:12/09/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a 12 month subscription to gods glory box. I only received the box for about 6 months. I have tried to call, email and write them. No response ever. They took my money and didnt follow through, thats fraud. They stole from me.

  • Initial Complaint

    Date:12/08/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hate making this complaint - I purchased a lifetime subsection to bless people monthly with in March of 2021 for $600. I stopped getting boxes I am not even sure when I got my last box I think it was August. I tried to reach out the company - no reply and their we site has since been taken down. Zero communication - I get companies dont always survive - but some communication and refund would show a good faith effort to try to maintain credibility for your brand - business - reputation.

  • Initial Complaint

    Date:12/06/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for a lifetime membership and the company is no longer servicing customers due to being hacked on ********* So they decided to cease operations. I would really like some of my money back.

  • Initial Complaint

    Date:12/06/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchase date 4-12-22, Price ****** per year. Monthly subscription box. i have only received 4 boxes since April and 2 of the boxes were the same products. The companies website is down I cannot contact them. Order Number ******, ID Number ****** This set to auto renew using the payment method on file. You can manage or cancel this subscription from your my account page. The end date stated on invoice says: When cancelled Thank You ***************************

  • Initial Complaint

    Date:11/30/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not received my monthly boxes that have been paid for.

  • Initial Complaint

    Date:11/26/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a year subscription as a gift last year. They automatically renewed it on 8/25/22 for double the price ($288) this year without asking. I have emailed them 3 times over 4 months trying to get a refund with no response. They also never sent me any boxes for the renewed subscription. So they took my money but never sent any product. Their website now says that they have gone out of business and are issuing refunds but I still havent received one. Order #******

  • Initial Complaint

    Date:11/16/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order # ****** Dec 26th, 2020 One LIFETIME membership. They ran a 1/2 price special for the lifetime membership. Instead of ***** dollars it was ******. From gods glory box.com I received the first ones, then it was off and on if they would deliver. I averaged 7 out of 12 a year. I would email them. No reply. I havent received any boxes in a long while. The boxes used to be purple. The last box l received was smaller and a plain box color. November = no box October = no box September = no box August = BOX July= no box June=BOX May= no box April=BOX March= no box February =Box January =Box Alway LATE!!!! They claim to mail them on the 3rd of every month. I would get mine on or after the 20th of each month! Now l have no way to talk or dispute anything as their website godsglorybox.com is no longer in service. I would like a refund as they did not hold their end of the bargain. But like l said, you cannot reach them any longer! Let me know if you find out anything @********************** Thanks ***********************

Gods Glory Box LLC is NOT a BBB Accredited Business.

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