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Business Profile

Traffic Consultants

Park It Right, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Traffic Consultants.

Complaints

Customer Complaints Summary

  • 54 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Booted my car while out of town because of expired tags. Just spent 6k to move and unemployed and can't get unemployment as Colorados unemployment is a joke and they are 6 months behind. Would not work with me while I was out of town. They said they would tow if not paid asap. HoA is a joke and doesn't protect their residents.

    Business Response

    Date: 08/27/2022

    During a random patrol on 8/1/22, your Toyota Camry (CO)KQH824 was observed and documented parked in violation of Expired License Plates (Exp. 7/21) and was subsequently immobilized per the pre-established parking rules of Meadow Creek Condos which we are required to enforce on their private property. 


    It is the responsibility of the owner/resident/guest to know and comply with the pre-established parking rules of Meadow Creek Condos. 


    We are a ******************************** company that observes the violation without bias. We do not have the authority to exempt a vehicle from the pre-established private property parking rules. 
    Everyone is required to follow the same parking rules and process of release. 


    The vehicle has been booted correctly and in accordance with the parking rules of Meadow Creek Condos.
    The violation fine is non-negotiable and will not be refunded. 
    The boot was retrieved without incident and the deposit has been refunded to the payer. ****** ************;is not the payer. 

  • Initial Complaint

    Date:08/10/2022

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/21/22, I received a boot on my car. Later I realized that I was parked illegally (I thought that because I had an appointment in the building, I could park in their parking, however this was not the case). So I did deserve a parking violation.Two issues remain:1- it has been 14 business days and I have not received my deposit of $165 back. I emailed asking for this and have not received a response. I placed the boot back where it was supposed to be placed and took a photograph. 2- the company is illegally overcharging. In the *****************, the removal of a boot is legally not allowed to be over $160. They charged me $210. Of course, I did not read the statutes before paying to have it removed as it was an over 90 degree day and I had a small child with me. I have called, emailed, chatted online and texted and absolutely no one at the company will respond to my question as to why they are unlawfully overcharging.

    Business Response

    Date: 08/11/2022

    Please view the attached deposit refund receipt. 

    Our pricing structure is not regulated. No amount of the violation fee will be refunded as it is non-negotiable. 

Park It Right, LLC is NOT a BBB Accredited Business.

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