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Business Profile

Internet Services

Rise Broadband

Headquarters

Reviews

This profile includes reviews for Rise Broadband's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rise Broadband has 4 locations, listed below.

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    Customer Review Ratings

    4.07/5 stars

    Average of 201 Customer Reviews

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    Review Details

    • Review fromRoxanne R

      Date: 10/24/2024

      5 stars

      Roxanne R

      Date: 10/24/2024

      I had a great experience. I called last minute to get service and they were able to get me in first thing the next day. The service was great. The man I spoke to was so friendly when I called - he hooked me up! This was the best customer service I have received in a long time. I received communication that the tech was on his way. I highly recommend this company!

      Rise Broadband

      Date: 10/28/2024

      Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. We appreciate you taking the time to give us such a great review. Have a great day! 
    • Review fromRegan T

      Date: 10/23/2024

      5 stars

      Regan T

      Date: 10/23/2024

      Excellent service. Installation was smooth and fast. Very good reception from the hinterlands!

      Rise Broadband

      Date: 10/24/2024

      Thank you for the awesome review of Rise Broadband!  We are so pleased that you are happy with your service.  Thank you for being a valued Rise Broadband customer. Have a great day!
    • Review fromBonnie N

      Date: 10/23/2024

      5 stars

      Bonnie N

      Date: 10/23/2024

      The tech was professional and the install was quick and easy!

      Rise Broadband

      Date: 10/24/2024

      Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. We appreciate you taking the time to give us such a great review. Have a great day! 

      Rise Broadband

      Date: 10/24/2024

      Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. We appreciate you taking the time to give us such a great review. Have a great day! 
    • Review fromCharmaine J

      Date: 10/20/2024

      5 stars

      Charmaine J

      Date: 10/20/2024

      The installer Kong was very professional and knowledgeable. The install was quick and smooth.I appreciate his professionalism.

      Rise Broadband

      Date: 10/22/2024

      Thank you so much for recommending Rise Broadband! We are so pleased that you are happy with your service. We appreciate you taking the time to give us such a great review. Have a great day! 
    • Review fromAnoli S

      Date: 10/19/2024

      5 stars
      Great customer service and great installation crew. ***** was super nice and explained everything very well.
    • Review fromAndreas H

      Date: 10/17/2024

      5 stars
      Absolutely the easiest installation. Great company great customer service and the speed is so great being wireless and pointing off to a tower highly recommend rise. Thank you.
    • Review fromJanae S

      Date: 10/16/2024

      5 stars
      There has been a couple of streaming hiccups with TV reception but so far its ok.
    • Review fromMartha S

      Date: 10/16/2024

      1 star
      The guy who came to install left all the dust all over the floor, the wall hole open with the cable, all his trash from cutting cable in the floor, was not friendly having a lazy attitude. 1st impression about this company was not good at all, have to wait to find out about the service of internet
    • Review fromIva P

      Date: 10/16/2024

      1 star
      They where to be heres between 8am and noon and it was after 1 pm they showed up and did not even call me to let me know I had to call I think I should get a discount
    • Review fromAMANDA B

      Date: 10/15/2024

      5 stars
      We would like to thank ***** ******* for his awesome job. And would like to thank the gentleman that came with them. We are very happy with our service.

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