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Business Profile

Plumbing and Heating

Allen Service

Headquarters

Reviews

This profile includes reviews for Allen Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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Allen Service has 2 locations, listed below.

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    Customer Review Ratings

    4.81/5 stars

    Average of 204 Customer Reviews

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    Review Details

    • Review fromRobbie G

      Date: 05/13/2024

      5 stars
      My service man was prompt, helpful, patient, informative. A gem!
    • Review fromMary D

      Date: 05/07/2024

      5 stars
      ***** and a new employee came to service my boiler. It only took about 30 minutes and ***** explained everything to the new man as they went along. They also replaced my thermostats while they were here and then explained all that they had done and checked. ***** was here last year and I needed a new boiler. His team spent almost 4 days here taking out the old boiler and installing and connecting everything to the new boiler. VERY tidy and had all of the rugs covered so nothing was tracked up stairs or from out in the garage where they kept all of their supplies. I've always had great service from Allen and I appreciate how quickly they respond if I do have a problem. I highly recommend this Company!
    • Review fromJoan E

      Date: 04/22/2024

      5 stars
      Technician was very respectful. Explained all options available for plumbing concerns and cost. Work professionally done
    • Review fromTerry H

      Date: 04/19/2024

      5 stars
      Today on April 19th ***** came out and he was great! He took care of an issue that should have been taken care of 3 days ago by the other Allen technician. He also pointed out there is water in my pan below my hot water heater which the other technician did not tell me about.***** said hed make sure the person on call would either talk to me over this weekend or on Monday.Caleb is very pleasant and thorough.
    • Review fromJanet L

      Date: 04/18/2024

      5 stars

      Janet L

      Date: 04/18/2024

      ***** was knowledgeable and professional. He was very respectful of our property and our situation, finding ourselves in our eighties and not able to take care of things like we once could. The service provided by Allen Service, LLC is wonderful for folks as we age in our homes, and gives us peace of mind.

      Allen Service

      Date: 04/19/2024

      Thank you for this wonderful review on Allen Service and *****. He is a incredible member of our team, I'll be sure to share your praise. We are here for your peace of mind anytime you need us. Thank you for choosing Allen Service your peace of mind provider.
    • Review fromConnie A

      Date: 04/16/2024

      5 stars
      ****** answered every question. Went above and beyond in fixing the issue!
    • Review fromAnn B

      Date: 04/09/2024

      5 stars
      ***** is a great and known technician and I have been very happy with his professionalism . I will request him to do all my needed future repairs. Thank you *****
    • Review fromPaul & Maud B

      Date: 04/08/2024

      5 stars
      On time and efficient. Replaced eight smoke alarms and connected them to our security system with ADT
    • Review fromDawna G

      Date: 04/05/2024

      5 stars
      I got an entire HVAC system & hot water heater with Allen Service, and Im so glad I did. Install technicians were great. Clear explanation of everything. Nice warranty package. The make/model units I chose are made in the US. Very proficient units. Dependable company with easy to work with staff.
    • Review fromKeith B

      Date: 03/06/2024

      5 stars
      ***** and his partner were very professional, efficient, and thorough in their explanation of the service performed on my furnace. I'm always impressed with the quality and personal service provided by Allen Service.*************************, *******************

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