Reviews

Review Details

• Review fromRegina J.

  Date: 11/16/2024

  5 stars
  The Renew designer, ****, was prompt and professional. He brought up ideas and issues we had't even considered, was thoughtful of our actual needs and wants, and was able to put it all together in a package we were able to work with. So excited to get started.

• Review fromMartin Z

  Date: 11/13/2024

  5 stars

  Martin Z

  Date: 11/13/2024

  Marks approach and style were great.We both enjoyed the meeting and he made the sales review very informative and clearMark made it clear by his approach we could be at ease in committing to purchase Renew shower.
  

  ReNew Home Innovations

  Date: 11/15/2024

  Thank you very much for your kind words. We hope you enjoy your new bathroom project remodel. 

• Review fromM. G.

  Date: 10/22/2024

  5 stars

  M. G.

  Date: 10/22/2024

  ***** ******** of Renew Home Innovations was very helpful at our consultation to have a full bathroom remodel. She was punctual, very reliable, and clear about all of the information. I feel that she really went above and beyond learning what our needs were, and provided us clear information and options to use a different tile that I can purchase on my own. I recommend her. Very knowledgeable and professional. Have not used the company yet
  

  ReNew Home Innovations

  Date: 11/25/2024

  Thank you for your thoughtful review and for sharing your experience with *****! Were delighted to hear that she provided you with reliable, clear, and professional guidance during your consultation. At ReNew Home Innovations, we strive to ensure every customer feels heard and supported, and its great to know ***** went above and beyond to meet your needs. Even though your project has not started yet, we are always available for assistance. Thank you for your recommendationwe truly appreciate it!

  M. G.

  Date: 11/27/2024

  We did not use this company and can not recommend them. Our estimate tripled when we got ready to sign contract using our own materials since I did not like their very expensive options. ***** said it was a computer error but we were very disappointed.

• Review fromSherry S

  Date: 10/09/2024

  4 stars

  Sherry S

  Date: 10/09/2024

  I took a leap of faith and signed on with ReNew without doing the research I should have. At first, I was worried because some of the new cabinets we ordered were not the right ones. The replacements came in 4 days so that wasn't as bad as it could have been. From that point on, we had **** in charge of the whole process. There were a few times when workers were not part of the ReNew team and communication was spotty, however, when **** did the work, we were very pleased. He was thorough, he communicated with us very well, and he always kept the area safe and clean. So, the final product was beautiful and we were very happy with the end result. I would suggest that **** start taking Prevagen and that he not request a 5 star rating from the customer.
  

  ReNew Home Innovations

  Date: 11/25/2024

  Thank you for sharing your experience with us. We truly appreciate your honest feedback and are glad to hear you were pleased with the final result of your project! We sincerely apologize for the initial mix-up with your cabinets and any communication issues along the way. Its wonderful to hear that **** provided excellent service, keeping the process thorough, safe, and well-managed. 
  
  We value your input about areas where we can improve and will make sure your suggestions are shared with our team to enhance future customer experiences. Thank you for trusting ReNew Home Innovations, and were thrilled that youre enjoying your beautiful new space!

• Review fromSusan J

  Date: 08/27/2024

  1 star
  Despicable business practices. Partial bathroom remodel with nothing but problems. We expected 3 walls replaced, new countertop/backsplash and installation of a new vessel bathtub (supplied by owners) for our "renewed" bathroom. Day 1 we were told that only patching the walls was included in our contract, and they would "skim and spray only needed areas". For background, the contract only references, "Drywall, Tape and Mud" which is our bad for not requiring specific language. Then, they had the flooring guy do the skim/spray work on the walls 2x and ruined them. The owner, **** ******, finally agreed to send out an actual drywall guy to do the repairs. The specialist insisted on new boards and said that skimming/spraying would be more difficult and never look right (surprise). Unfortunately, the outlet hole for the renewed drywall is now in the wrong place. Before and after photos clearly confirm the location change. Texted ******, project manager, 2x but no reply. ***, he's terrible too, and never monitors the quality of the job or calls back. Then called the office and was blind transferred to ***** the owner. **** refused to honor their warranty because of the "gift" we received for redoing the walls ruined by his floor guy. His tone was extremely rude, and he made several misogynistic remarks.The floors now squeak (didn't have this issue before) and nail heads have raised along thresholds causing a tripping hazard. Never use this company. They are unethical and to date I cannot locate any Colorado license for them but will keep searching. A complaint has been filed with ********************************** (who oversees home improvement companies).

• Review fromPaula H

  Date: 07/01/2024

  5 stars
  After a substandard shoddy shower was installed, I called Renew Home Innovations to take it down to the studs and do the job right. They did not disappoint. They were on time, professional and cleaned as they went along. They were done in 5 days. I am thrilled with my new shower! The price was very reasonable (literally thousands less than what the first company charged me. So glad I used Renew Home Innovations! I would not hesitate to recommend this company!

• Review fromJosh K

  Date: 06/05/2024

  5 stars
  **** was great to work with on a shower upgrade. Low pressure sales experience which was great and not what we ran into with some other companies. Explained the scope of the job next steps very well. Will review again after instal is complete

• Review fromJeffry W

  Date: 05/15/2024

  5 stars
  **** was thorough and gave several options for the work that I needed turning a bathtub into a shower with the matching walls to ceiling on one wall outside of the shower. This is a local company and they have been doing bathrooms exclusively for 25 years. Im happy with the non-pressure sales and the full information about the job. Thank you again **** and Renew Home Innovations.

• Review fromJudy S

  Date: 04/25/2024

  5 stars
  **** was great to work with. He was knowledgeable and professional.

• Review fromNancy R

  Date: 04/23/2024

  1 star
  Buyer beware, do not trust this company! In April 2022, I had two-bathroom remodels with flooring redone in both bathrooms and new flooring installed in my laundry room. In September 2023, I noticed the floor tiles were breaking apart. I consistently attempted to contact the Renew Home Innovations owner and received no responses for 3 months. The owner finally contacted me in November to tell me he would not help me with anything because the labor was outside of the 1-year warranty, but the manufacturer could help me with resupplying new tile. The manufacturer advised the tile provided was a defective product. In January 2024, the manufacturer offered to provide a new product, so I tried contacting Renew Home to get it installed and the owner continued to ignore my phone calls. It has been 7 months with no resolution. In fact, because the owner would not return any of my phone calls, I had to go to their office in person. The owner and receptionist were very rude and the owner advised he would not assist in rectifying the poor tile installation in my two bathrooms and my laundry room because it was outside of the 1-year warranty, this was despite the manufacturer stating the tile was incorrectly installed. Renew Home did not take any ownership for their poor service. They are an unethical company that were deficient in their installation practices. They avoided communication instead of discussing their ineptitude. The owners communication is terrible and his in person communication was condescending. Companys make mistakes, but trustworthy companys take ownership of these mistakes and address them. Renew Home is avoiding their mistakes and hiding behind a 1-year labor warranty they put in place, undoubtedly because of these types of issues. I strongly recommend you consider other installer companies that stand by their product and work.