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Business Profile

Bathroom Remodel

ReNew Home Innovations

Reviews

Customer Review Ratings

4.29/5 stars

Average of 63 Customer Reviews

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Review Details

  • Review fromMarin U

    Date: 11/13/2022

    1 star
    ReNew nade a stupid, rookie mistake that caused the new tub to leak into the dining room ceiling, destroying a light. I had a electrician come when the light wouldn't work, and had to have the leak fixed before I could have the light replaced. I had them back after ReNew fixed their error, and I asked ReNew to pay for the electrician and new light. They asked for receipts, then wouldn't respond. I emailed, I called, and they finally returned my call when I threatened to contact an attorney. The owner told me to get back to him and he'd have an answer. I left a message, and two weeks later, they're still dodging my calls. Very nice sales team, terrible trade, and even worse front office. Go check Yelp - they s**** over way more people than they do right by them.
  • Review fromJames D

    Date: 11/01/2022

    5 stars

    James D

    Date: 11/01/2022

    Very satisfied with the shower remodel. There were a few issues that came up. But ******, their customer rep, did an excellent job at making sure they were all resolved to our satisfaction.

    ReNew Home Innovations

    Date: 11/02/2022

    Thank you for the glowing review! We are thrilled that you are satisfied with your shower remodel and the hard work from our team. Thank you again for choosing us, we would be happy to help with any future projects.
  • Review fromNancy M.

    Date: 08/24/2022

    5 stars

    Nancy M.

    Date: 08/24/2022

    Beautiful work, kind and knowledgeable people. I highly recommend Renew for bathroom remodeling.

    ReNew Home Innovations

    Date: 08/26/2022

    *****, we really appreciate you taking the time to share your experience with us. We're so happy to hear that you ****************** and that we lived up to our expectations. We want to say thank you for your business and for choosing ReNew Home Innovations.

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