Reviews
This profile includes reviews for 1st Class Medical LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 380 Customer Reviews
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Review fromMichael B
Date: 06/18/2024
5 starsMichael B
Date: 06/18/2024
****** was very knowledgeable and helpful in helping me to select and purchase my oxygen concentrator.
1st Class Medical LLC
Date: 06/19/2024
Thanks so much for sharing your experience with us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.Review fromDoug W
Date: 06/16/2024
5 starsDoug W
Date: 06/16/2024
**** was helpful and knowledgeable about what I needed in an oxygen concentrator. Great help in making my decision.1st Class Medical LLC
Date: 06/21/2024
Well continue striving to provide exceptional products, services, and outstanding customer care to make every interaction with us at 1st Class Medical remarkable.Review fromChristine F
Date: 06/15/2024
5 starsChristine F
Date: 06/15/2024
My customer service was great. Very polite. I sure my customer service guy was ****. He is very good and helpful. Thank you for your help1st Class Medical LLC
Date: 06/18/2024
Thank you so much for the 5 star review! Well continue working hard to make every interaction with 1st Class Medical exceptional.Review fromMeridee H
Date: 06/14/2024
5 stars****** was very helpful in answering my questions and setting me up with portable oxygen. This has been a very stressful time for me and ****** put me at ease.???????Review fromTimi L
Date: 06/14/2024
5 starsTimi L
Date: 06/14/2024
************************* is one of the best customer service agents that I have ever dealt with. He knows his products and the products of his competitors. He presents them equally and fairly. He takes the time to make certain the customer understands everything about the products. I am extremely impressed with my interaction.1st Class Medical LLC
Date: 06/17/2024
Thanks so much for sharing your experience with us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.Review fromMichael H
Date: 06/14/2024
5 starsMichael H
Date: 06/14/2024
***************** worked with me on making my needes possible from start to sale and beyond he was very informative and had all the answers I need to make this happen1st Class Medical LLC
Date: 06/17/2024
At 1st Class Medical, we believe that our customers deserve nothing but the best, and were committed to delivering just that. Once again, thank you for choosing us and for the incredible 5-star rating.Review fromEthel Elaine C
Date: 06/14/2024
5 starsEthel Elaine C
Date: 06/14/2024
**** was very helpful with my decision I talked to him 2 times and he never made me feel pressured.Thank You ****!!1st Class Medical LLC
Date: 06/17/2024
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us. Once again, thank you for choosing us and for the incredible 5-star rating.Review fromAlicia C
Date: 06/14/2024
4 starsAlicia C
Date: 06/14/2024
We were hoping to receive a discount on the replacement battery cost but did not get an offer.The original battery lasted less than one yr as it was purchased for air travel and health issues prevented our going anywhere last year Once it wears all the way down its over1st Class Medical LLC
Date: 06/14/2024
Thank you for contacting us about your concerns. We are truly sorry to hear about your negative experience with our company and the problems you have encountered with your oxygen concentrator. We do our best to ensure that all of our customers have the best quality products. and when problems do arise, how frustrating that can be. We assure you that we take you concerns very seriously. After further review of your account, we do see that you have made contact and have resolved your issue with our customer service team. Once again, we apologize for the inconvenience. Please do not hesitate to reach out to our Customer support line at ************** should you have any additional questions or concerns.Review fromAnthony S
Date: 06/13/2024
5 starsAnthony S
Date: 06/13/2024
************************* was very helpful and knowledgeable. She helped me pick out the exact unit my Mom needed, and my Mom is very pleased with her new oxygen generator. Thank you!1st Class Medical LLC
Date: 06/14/2024
Thanks so much for sharing your experience with us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.Review fromLucritia K
Date: 06/12/2024
5 starsLucritia K
Date: 06/12/2024
Ms. ***** was excellent in displaying compassion, patience, kindness and professionalism as she addressed my needs for the product/ portable oxygen tank . This is indeed a blessing to help with my health/ medical condition. Im giving Ms. ***** an A plus.Thank you kindly,******** ????????1st Class Medical LLC
Date: 06/13/2024
At 1st Class Medical, we believe that our customers deserve nothing but the best, and were committed to delivering just that. Once again, thank you for choosing us and for the incredible 5-star rating.
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