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Business Profile

Major Appliance Services

Appliance Factory & Mattress Kingdom

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Reviews

This profile includes reviews for Appliance Factory & Mattress Kingdom's headquarters and its corporate-owned locations. To view all corporate locations, see

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Appliance Factory & Mattress Kingdom has 27 locations, listed below.

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    Customer Review Ratings

    4.34

    Average of 174 Customer Reviews

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    Review Details

    • Veronica H

      Date: 04/05/2025

      It was a very good experience. They helped me to get the best deal. ***** ***** was very helpful and professional.

    • Andrew B

      Date: 03/31/2025

      **** ******** was incredibly helpful. The advice i recieved about the brands and the sizes was spot on for what i needed to know. The prices are great and competitive. The facilty is clean and well laid out. Thanks!

    • Mary C.

      Date: 01/11/2025

      Our salesperson **** ******* was friendly, exceptionally patient, and helpful during multiple visits, as we mired through the refrigerator and microwave options at Appliance Factory. He was well informed about the features of the many products and went the extra mile to get us any additional information to help our decision. He assisted us in considering new and open box models and allowed us ample alone time, yet was always checking in and attentive. His explanations were thorough and we felt he was invested in helping us find the perfect appliances for our needs. We had been to many of the big box stores but felt we had an enjoyable experience with **** at A.F.

    • Jay T

      Date: 01/01/2025

      ****** and ***** at the ****** sawmill location were so helpful and efficient, great prices I definitely recommend.

    • Jerry P

      Date: 12/09/2024

      ****** did a great job explaining how our new one and done washer works, we appreciate everything she said and how honest she was. I would go there for Appliances before ********** or *****. Thanks again, ******

    • John B

      Date: 12/07/2024

      Just had a washer/dryer combo delivered. I paid an additional fee for delivery and setup. The delivery person said everything was working, but when I put a load of clothes in the dryer the dryer does now spin. I IMMDDIATELY called the store only to get voice mail. I drove out to the store and told them of the problem. They said they would contact Whirlpool repair about getting if fixed. The salesman told me when I bought it that if I didn't work, they would send out a different unit. Basically I was told ..."too bad ... so sad ... we have your money."EXTREEMELY POOR CUSTOMER **********************!

    • Luis M

      Date: 12/05/2024

      Very helpful and splendid customer ********************** highly recommend them after being recommended from a friend myself. Check them out if youre in need of any appliances!

    • Robert M

      Date: 12/02/2024

      These guys are awesome. We got screwed over by another retailer and Appliance Factory worked with us to get next day delivery so we could have a fridge before Thanksgiving. Their communication was great and the sales *** who sold us our fridge followed up with me every step of the way all the way until the fridge was installed and working.Going here for all of our future appliance and mattress needs.

    • Leslie R

      Date: 11/25/2024

      These guys are always my first stop! The Silverthorne Colorado store is small and the personalized service is exceptional! I dont have to know anything because they do and help me make my decisions

    • Thomas A

      Date: 11/24/2024

      We Bought a washer and dryer with ****** and ****** today. They were simply amazing. They need a raise. They are very good at their jobs. Thank you guys so much. We will be back.

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