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Customer Review Ratings
Average of 26 Customer Reviews
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Review fromJimmy D
Date: 03/13/2025
5 starsLarson was very easy to work with and I would recommend.
Larson Tax Relief Inc
Date: 03/17/2025
Thank you for your feedback and recommendation. We are thrilled to hear about your positive experience.Review fromNicole A
Date: 03/10/2025
5 starsGreat team, thorough responses, and excellent support. *** ****** has been very supportive in helping me through some tax difficulties as well as being persistent with the *** in seeking a resolution on my behalf. In spite of my own IRS issues, this process has been a great experience.Larson Tax Relief Inc
Date: 03/11/2025
We are thrilled to hear about your positive experience, ******! Thank you for taking the time to provide your feedback.Review fromThomas T
Date: 03/10/2025
5 starsLarson Tax Relief helped me through a very difficult time for both my business and personal tax resolution with the ***. They are very professional, patient, informative, and also what I loved was the communication and clear direction. They resolved my situations quickly and allowed me to relax and focus on my business. I am in good standing with the *** and could not be happier with Larson! Thank you so much! I would both recommend and use their services again!Larson Tax Relief Inc
Date: 03/17/2025
Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Larson Tax Relief. Thank you for sharing your story!Review fromRobert B
Date: 03/05/2025
5 stars***** has been great to work with and is highly recommended!!!Larson Tax Relief Inc
Date: 03/06/2025
We are happy to hear about your positive experience with ***** ***** and the Team at Larson Financial. Thank you for sharing your feedbackReview fromNichole P
Date: 01/10/2025
5 starsService was great, team was communicative and kept me in the loop throughout the process. Issues were resolved with *** better than expected.Larson Tax Relief Inc
Date: 01/13/2025
We are excited to hear about your positive experience with Larson Tax Relief. Thank you for sharing your success story with us!Review fromEdwin P
Date: 12/20/2024
5 starsKnowledgeable professionals in tax relief. My case manager, Mr. *** *******, took great care to present viable options and explain the process, in detail, so that I would get the best benefit to my outstanding tax liens. Thankful to him for slowing me down, offering the best possible solution and getting me on track. -***** *****Larson Tax Relief Inc
Date: 01/02/2025
We are excited to hear about your positive experience with Larson Tax Relief. Thank you for sharing your success story with us!Review fromEric S
Date: 12/04/2024
5 starsMy case was more complicated than the average and that's not even including just how difficult the *** can be to deal with, especially these days. *** ******* handled my case and stayed the course while the *** continuously dropped the ball. Due to *** incompetence, I didn't think the matter would ever be closed. I was wrong, Larson Tax Relief got the job done!Larson Tax Relief Inc
Date: 12/05/2024
Thank you for sharing your experience with Larson Tax Relief. We deeply cherish your positive feedback and are glad we could help ease your tax worries.Review fromDenise W
Date: 11/11/2024
5 starsAbsolutely **************** They never made me feel ashamed, never judged and were very supportive in a highly stressful situation.I recommend them 100%!Larson Tax Relief Inc
Date: 11/12/2024
Thank you so much for your kind words! Were truly delighted to hear that you had such a positive experience with us. Providing support, understanding, and a non-judgmental environment is at the heart of what we strive to do, especially during challenging times. Your recommendation means the world to us, and its incredibly rewarding to know that our efforts made a difference. If theres anything more we can do for you in the future, please dont hesitate to reach out. Thank you again!Review fromBrooke H
Date: 09/30/2024
5 starsWorking with ******* ********* and ****** ****** at Larson Tax Relief was really terrific. I was so overwhelmed, and they calmed me down, gave me action items and moved very quickly on my behalf. They were very professional and very thorough. They educated me on what was happening, and took excellent care of my situation. I highly recommend the team at Larson!Larson Tax Relief Inc
Date: 10/01/2024
We are overjoyed to hear about your positive experience with ******* and ****** at Larson Tax Relief. Thank you for recommending our team!Review fromJames H
Date: 01/16/2024
1 starAs a business professional I understand short term challenges can happen and you can learn a lot by how a company addresses their failures in response to making "things" right. To that end, I have never written a review like this. A thoroughly disappointing experience is the best description I can think of.My Recap: Larson had the kickoff call and drafted my account properly and shortly after that I found myself chasing them for answers. After many months, a change was made to who represented my account, *** ********************** cited unhappy customers and communication issues as the reason for the change.It was after this, that I learned the original person failed to communicate to me a settlement was reached with the state and upon resuming the services with a new person, I eventually learned that this lack of communication cost me nearly $1,400 in additional taxes as the state eventually revoked the offer. I communicated this to Larson, including *** Larson and even after providing emails from his own employees showing it was Larson's failure to communicate, they refused to work with me in any regards to a refund. As to the *** portion of their work, Larson filed with the *** and then closed my account prior to the *** accepting the offer, leaving me on a scheduled payment for months, where the *** finally came back and rejected the offer. I was finally told, there was nothing they could do. There were major gaps in communication and several changes to the team along the way. Section IV of my contract shows, "IV. LFI's licensed tax professional will continually communicate with Client to update Client of progress from **** work- product, including any proposed modifications to the resolution strategy. " I sincerely hope that my experience was an isolated one. I would caution people out there to investigate other options thoroughly before deciding on the best resource to represent them in such important matters.Larson Tax Relief Inc
Date: 01/23/2024
We sincerely appreciate your feedback, and we want to express our regret that you are not satisfied with your recent experience with our services. We take great pride in our commitment to providing excellent customer service, which has been a key factor in our success over the past 18 years.
After carefully reviewing your concerns, we conducted a thorough investigation into the matter. Our findings indicate that there may be some discrepancies between the assertions made and our documented activities and communications with both you and the taxing authorities. We understand that situations like these can sometimes lead to misunderstandings and differing perspectives, or unrealistic expectations about what the *** should or will do.
It's important to us that our clients are content and confident in the services we provide. While we may have differing opinions about the events in question, we genuinely value your business and your satisfaction.
Once again, thank you for giving us the opportunity to address your concerns.
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