Reviews
This profile includes reviews for Express Kitchens's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 22 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromBert R
Date: 12/05/2024
5 starsLove Love Love ?? our new kitchen !! We started this journey 7 weeks ago with Harry at the ********** Showroom. He was amazing !! Express Kitchens was fabulous in making, confirming and arriving as expected on all of our appointments. I have spoken to Robin and Frank during this process and they have been great !! As you can see this wasn’t their biggest remodel but they made us feel like it was. Great people, great prices … please give them a call !!Review fromKaren T
Date: 11/09/2024
5 starsCould have not been more pleased with our kitchen project from start to finish! Super clean and great communication. We highly recommend express kitchens. Thank you Omar for installing and Dan for designing ??Review fromAnna M
Date: 10/09/2024
5 starsAmazing experience! Helpful, knowledgeable and understanding. Highly recommend for your kitchen needsReview fromFay Lynn W
Date: 10/04/2024
5 starsLouis was great. He came on time both days on time and worked late to make sure our kitchen was done with in the two day install days. He was so quiet that my baby was able to sleep through install. Our kitchen came out beautiful.Review fromAnca O
Date: 09/17/2024
5 starsGreat experience designing our kitchen with Zac M****** who was infinitely knowledgeable, patient and very responsive.Review fromMimi S
Date: 09/12/2024
5 starsEverything is beautiful and with Darlene's suggestions, it came out absolutely beautiful! Omar, the installer is "seh one" (Patois) or great. The kitchen was installed in a 100+ year old carriage barn where nothing is square and Omar found solutions to problems that we ran into via the age of the home. We own apartments and this is our 2nd Kitchens Express renovation. Both turned out great and the quality of the cabinets are excellent!! Thank you Kitchens Express for producing a great product at a very reasonable price. And again, K.E.'s installer, Omar deserves an A+++ for his work! Tank Yuh Kitchens Express!! M & J Sharpe.Review fromKathy M
Date: 09/07/2024
5 starsOur installer Serigy was awesome. He did an amazing job installing our cabinets. He was very meticulous and consulted with us through the whole installation process. Serigy is excellent at his profession and we would highly recommend him. Thank you for a beautiful job done.Review fromDannis C
Date: 09/04/2024
5 starsZach was great to work with. He took all of our ideas and added his expert insights to put a perfect design to paper. Thanks!Review fromMamie R
Date: 08/25/2024
5 starsMamie R
Date: 08/25/2024
I purchased cabinets on June 17th. Work was performed on July 29th and July 30th. Express Kitchen failed to properly install the cabinets wrong size causing holes in the wall and refusing to rectify the problem. The wrong facet was installed and the corner cabinet was measured wrong. They have to reorder the cabinet and the work will be completed in September. this is unacceptable. I want to refund.
Express Kitchens
Date: 08/26/2024
Hello *** ****** - Just as a reminder to you, your kitchen was started and completed according to the original timeline. We rectified the faucet issue with a new one immediately. The small countertop on the desk was ordered 4" too short. We installed the short top and immediately reordered a new one. Once we receive the new one, we will remove the temporary top we left with you and install the new one in its place.Review fromJamie T
Date: 08/23/2024
5 starsJamie T
Date: 08/23/2024
We love the outlet. So many amazing deals on cabinets, appliances and windows. Definitely great deals and a very large selection.Express Kitchens
Date: 08/26/2024
Thanks Jamie. Glad we can help you!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.