Reviews
This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 695 Customer Reviews
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Review fromSheri M.
Date: 07/10/2025
5 starsQuadient Customer Service representative, Desare helped me out with an issue. My company received an invoice that showed we had not paid the previous invoice, but my records show it was paid. Desare sent me an email with a case number so I can send proof of payment to Quadient. Desare was so friendly but also very professional as she quickly knew what I needed and sent me the tools to get it done. I am so happy to give her a positive review - I wish all Customer Service people were this helpful and pleasant.
Thank you!Review fromJanet S
Date: 07/10/2025
5 starsMy needs were quickly addressed. I was very pleased with the professionalism and responsivness of my request.Review fromMvincent
Date: 07/10/2025
5 starsVery quick and personable. Answered all my questions in a timely mannerReview fromJoyce M
Date: 07/10/2025
5 starsThe agent who helped me with the ink problem was very patient and knowledgeable about what she was doing. We did some troubleshooting and everything worked again. Thank you very muchReview fromLinda
Date: 07/08/2025
5 starsLinda
Date: 07/08/2025
I had a problem with the weight prompt showing correctly. The representative knew exactly what to do and resolved the issue in a very timely manner.
Quadient, Inc.
Date: 07/09/2025
Hi ****** thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. — Kimberly A*** Customer Service ManagerReview fromLynn M.
Date: 07/07/2025
5 starsLynn M.
Date: 07/07/2025
Would like to express my extreme pleasure & treatment by "Nancy G********" @ Quadient, she was a totally care person, so turned an earlier experience with another person at Quadient that was such a poor experience into now a GREAT outcome!! Nancy is very professional & awesome to deal with. I'm a happy customer again!!Quadient, Inc.
Date: 07/08/2025
Hi ***** thank you so much for reaching out to share your experience with our Customer Service Lead Nancy! I am very happy to hear that Nancy provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Nancy's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Ali, Customer Service ManagerReview fromChristine C.
Date: 07/04/2025
1 starChristine C.
Date: 07/04/2025
I’ve been asking since the month of April, I haven’t received Assistance in how to return this meter. I have sent at least 10 texts messages, they give me a number 1 followed everything they told me. I now receive a bill in which I never used it, it still packed in the box. It wasn’t what I expected. I feel because I’m a senior Citizen I’m not being taken seriously. I don’t have extra money to pay for something I’m not using. I can’t give them a rate. It would be zero. Because that’s what I’m getting Zero services.Quadient, Inc.
Date: 07/08/2025
Hello ********** your feedback is very important to us. I am sorry to hear of your recent experience. We will review your account and reach out to you directly to provide further assistance. — Kimberly A**, Customer Service ManagerReview fromTHANG VVUONG
Date: 07/03/2025
5 starsTHANG VVUONG
Date: 07/03/2025
BREANNA WAS VERY NICE, HELPFUL AND ARTICULATE. IT WAS A PLEASURE TO SPEAK WITH HER. THANK YOU!Quadient, Inc.
Date: 07/08/2025
Hi ****** thank you for reaching out to share your experience with our Customer Service Lead BreAnna! I am very happy that BreAnna provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with BreAnna's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromHolly F.
Date: 07/03/2025
5 starsHolly F.
Date: 07/03/2025
service is always prompt and a pleasure to work withQuadient, Inc.
Date: 07/08/2025
Hi *****, thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. — Kimberly A*** Customer Service ManagerReview fromDedra
Date: 07/02/2025
5 starsDedra
Date: 07/02/2025
Joey has been so helpful with all my questions and super about assisting me with products I need for our office and follow up has been awesome!Quadient, Inc.
Date: 07/03/2025
Hi ****** thank you for reaching out to share your experience with Joey! Your business is important to us. We truly value your feedback and appreciate the time you took to leave us a review. — Kimberly Ali, Customer Service Manager
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