Reviews
This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 695 Customer Reviews
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Review fromLaura K.
Date: 12/06/2023
5 starsLaura K.
Date: 12/06/2023
I received excellent customer service. They were very helpful and informative.
Quadient, Inc.
Date: 12/14/2023
Hi *****, thank you for reaching out to tell us about your experience with our Customer Service team! We value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service ManagerReview fromJean B.
Date: 12/05/2023
5 starsJean B.
Date: 12/05/2023
Firstly, the customer service in general with Quadient has been marvelous! Gabe was extremely helpful and was able to get me exactly what I needed for our machine. Secondly, I would recomend the company for anyone who is considering a postal meter for their office. It has saved us a tremendous amount of money and time.Quadient, Inc.
Date: 12/14/2023
Hi ***** thank you for reaching out to tell us about your experience with our Customer Service team! We value your business and appreciate the time you took to leave us a review. Your feedback is important to us! – Kimberly A*** Customer Service ManagerReview fromLisa H.
Date: 12/05/2023
5 starsLisa H.
Date: 12/05/2023
The customer service I received was top notch!!! She fixed the issue and had me up and running within minutes <3Quadient, Inc.
Date: 12/14/2023
Hi ***** thank you for reaching out to tell us about your experience with our Customer Service team! I am so happy to hear we provided a good experience. We value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service ManagerReview fromMAgda L.
Date: 12/05/2023
5 starsMAgda L.
Date: 12/05/2023
Angelica was amazing, she was patient with my poor English pronunciation, and walked me through all the steps to install the new machine. Excellent serviceQuadient, Inc.
Date: 12/14/2023
Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Angelica! We value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Angelica's supervisor! – Kimberly A*** Customer Service ManagerReview fromTerri P.
Date: 12/05/2023
5 starsTerri P.
Date: 12/05/2023
The customer service rep who helped me was very kind and helpful and she was able to tell me how to resolved our issue.Quadient, Inc.
Date: 12/14/2023
Hi ****** *hank you for reaching out to tell us about your experience with our Customer Service team! We value your business and appreciate the time you took to leave us a review. Thank you for choosing Quadient! – Kimberly A*** Customer Service ManagerReview fromPatricia
Date: 11/30/2023
5 starsPatricia
Date: 11/30/2023
Taylor was great - she handled the problem quickly, efficiently, professionally and kindly.
:)Quadient, Inc.
Date: 12/05/2023
Hi ********* thank you for reaching out to share your experience with our Customer Service Representative, Taylor! We truly value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Taylor's supervisor! – Kimberly Ali, Customer Service ManagerReview fromVicky T.
Date: 11/27/2023
5 starsVicky T.
Date: 11/27/2023
Josephine was able to identify my problem and provide a resolution immediately. She asked if I needed further assistance. I said no that I had ordered an ink cartridge and was all set. She asked if I was aware of the service that monitors our ink balance and automatically ships another cartridge when we are at 80% used. I was able to sign up for the service. This will save time for me and ensure we are never without an ink cartridge. She presents her self very professionally and very kind.Quadient, Inc.
Date: 11/29/2023
Hi ****** thank you for reaching out to share your experience with our Customer Service Representative, Josephine! We value your feedback and appreciate the time you took to leave us a review. I will share this wonderful feedback with Josephine's supervisor! – Kimberly A*** Customer Service ManagerReview fromnick p.
Date: 11/21/2023
5 starsnick p.
Date: 11/21/2023
excellent help. I am o novice on the machine and the customer rep was patient and helpful.Quadient, Inc.
Date: 11/21/2023
Hi ***** thank you for reaching out to share your experience with us! I am happy to hear our Customer Service team was able to help. We value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service ManagerReview fromAl S.
Date: 11/17/2023
5 starsAl S.
Date: 11/17/2023
the best in a while!!
not that the others were not good, but Josephine's understanding of my issue was outstanding.
she was kind, deminer, and friendliness. but not just Josephine, but the Tech that came to do the work on my postage machine, Kevin H. very good at his job and explained everything.
Thank you for your service.Quadient, Inc.
Date: 11/20/2023
Hi *** thank you for reaching out to share your experience with us. We value your business, and your experience is important to us. We appreciate the time you took to leave us this wonderful feedback! – Kimberly A*** Customer Service ManagerReview fromJutta U.
Date: 11/17/2023
5 starsJutta U.
Date: 11/17/2023
I called to get copy of invoice for my purchase and to pay with my credit card. Received copy of invoice and payment confirmation spoke with Ms S******* very professional and courteous.Quadient, Inc.
Date: 11/20/2023
Hi ****** thank you for reaching out to share your experience with our Customer Service Representative, Sterling! We value your business and appreciate the time you took to leave us a review. Thank you for choosing Quadient! – Kimberly A**, Customer Service Manager
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