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Business Profile

Water and Sewer Line Protection

HomeServe USA Corp.

Reviews

This profile includes reviews for HomeServe USA Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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HomeServe USA Corp. has 34 locations, listed below.

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    Customer Review Ratings

    4.56/5 stars

    Average of 2,560 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromMary B

      Date: 05/31/2025

      5 stars
      Drew Came Right And Found The Problem, He Went And Got The Part That Was Needed And Problem Fixed In A Short Period Of Time. He Was Very Polite And Explained What The Problem Was And I Am Very Pleased With The Service. I Definitely Recommend Home Serve.
    • Review fromCheryl H

      Date: 05/31/2025

      5 stars

      Cheryl H

      Date: 05/31/2025

      Troy Was Wonderful, He Communicated Through the Whole Process. Troy Was Pleasant and Courteous. Thank You! ****** ****

      HomeServe USA Corp.

      Date: 06/03/2025

      *******Thank for your review. Glad we were able to send someone to resolve your issue. - Winona
    • Review fromDavid M

      Date: 05/31/2025

      5 stars

      David M

      Date: 05/31/2025

      ******** ******** did an excellent job with their plumbing work on my home. Josh was exceptional at his job and very pleasant to deal with.

      HomeServe USA Corp.

      Date: 06/03/2025

      ****** Thank you for taking the time to leave us a review. We're glad to hear of your positive experience. Have a great day. - Winona
    • Review fromKenneth S

      Date: 05/31/2025

      5 stars

      Kenneth S

      Date: 05/31/2025

      I contacted HomeServe with a blocked sewer line. They emailed me immediately and said a plumber would contact me the next business day. Ron Miller Plumbing showed up and cleared my blockage which was 95' from my cellar clean out. Amazing service from HomeServe and Ron Miller Plumbing. The home warranty covered the total cost.

      HomeServe USA Corp.

      Date: 06/03/2025

      **** Thanks for the positive review. Glad we were able to send someone out to resolve your issue. -Winona
    • Review fromMark M

      Date: 05/31/2025

      5 stars

      Mark M

      Date: 05/31/2025

      Fern from *******, the company that home serve sent to repair our range, was great. Worked hard to find replacement control panel which saved us from needing new **** *** range/cooktop. He make correct diagnosis and got repair part and installed. Works like new. Customer service was good too when called in problem. *****

      HomeServe USA Corp.

      Date: 06/03/2025

      *****We are glad that you had a positive experience. Let us know if you need us again. -Winona
    • Review fromMaria P

      Date: 05/31/2025

      5 stars

      Maria P

      Date: 05/31/2025

      On time and very thorough with his work. Explain and answered any questions and concerns that I have. I highly recommend.

      HomeServe USA Corp.

      Date: 06/03/2025

      ****** Thank you for your review. Let us know if you need us again. -Winona
    • Review fromS.L. C

      Date: 05/30/2025

      5 stars

      S.L. C

      Date: 05/30/2025

      I recently needed to use Home Serve, my water & sewer line warranty company. They sent Clayton with **** ********* Clayton was right on time, very courteous, extremely knowledgeable and answered any questions I had. You are very fortunate to have him representing your company daily.
      **** *******

      HomeServe USA Corp.

      Date: 06/03/2025

      ***-Thanks for the positive review. Please let us know if you need us again. - Winona
    • Review fromLynn R

      Date: 05/30/2025

      5 stars

      Lynn R

      Date: 05/30/2025

      Kaleb is very courteous professional and timely in what he does he is a great asset to this company which he represent. My experience with this company has always been very good thank you

      HomeServe USA Corp.

      Date: 06/03/2025

      ****- Thank you for your positive review. Please let us know if you need us again. -Winona
    • Review fromAnnette A

      Date: 05/30/2025

      5 stars

      Annette A

      Date: 05/30/2025

      Excellent service. Friendly and polite. On time and got my bathroom sink drain cleared quickly.

      HomeServe USA Corp.

      Date: 06/03/2025

      ******** Thank you for your review. Glad we were able to send someone to resolve your issue. -Winona
    • Review fromJoan O

      Date: 05/30/2025

      5 stars

      Joan O

      Date: 05/30/2025

      Tim communicated very well with me and answered all my questions and saw that my thermostat was set back to the way I had it.

      HomeServe USA Corp.

      Date: 06/03/2025

      ***** We're glad that you had a positive experience. Let us know if you need us again. -Winona

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